Clear Drain Solutions Reviews 13

TrustScore 3.5 out of 5

3.7

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Company details

  1. Drainage Service
  2. Plumber

Written by the company

At Clear Drain Solutions, we specialize in comprehensive drainage services designed to keep your systems running smoothly. With expertise in drain maintenance, unblocking, and repairs, we provide reliable solutions tailored to meet the unique needs of both residential and commercial clients. Our experienced team is dedicated to delivering high-quality service with minimal disruption, ensuring that your drainage issues are resolved efficiently and effectively. Trust us to safeguard your property and enhance your drainage systems—because clear drains lead to a clear mind!


Contact info

3.7

Average

TrustScore 3.5 out of 5

13 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast and easy process

Fast and easy process, was hesitant about the pricing at the start but when dave got to site and started working i felt very happy with the the choice of company, he was at site for 15 minutes and had my drains back to working again, thanks guys would definatley recomend.

March 14, 2026
Unprompted review
Rated 2 out of 5 stars

Sliding scale - buyer beware

The issue was not with the fact that the work was carried out efficiently, the issue was around the invoicing and the attitude of the personnel in accounts.
When i called for a quote i was told over the phone it would be around £150, i was then sent a whatsapp message saying that it would be between £100 - £250. The engineer was on site for 20 minutes and i ended up with an invoice for £216 which i tried to contest only to be told i had no option as it was a sliding scale and that was the price, the employee woud not allow me to speak, as she talked over me at every oppotunity when i tried to explain that the charge was effectively £540 per hour. The actual job took no longer than 5 minutes but the engineer was on site as mentioned for 20 minutes. So be aware of this if you use them.

March 13, 2026
Unprompted review
Clear Drain Solutions logo

Reply from Clear Drain Solutions

Good afternoon Brian,

I’m very sorry to hear that you've had a negative experience. However, I believe there may have been a mix-up, as the rates you mentioned do not align with the ones we charge. It appears that you may have mistakenly reviewed a different company, as there is another business with a name similar to ours.

Negative reviews like this can significantly impact our reputation, and we want to ensure that your feedback reaches the correct party.

Please don’t hesitate to contact us at 01202 028818 so we can assist you in addressing this matter and clarify any confusion.

Thank you for your understanding, and we look forward to resolving this for you.

Rated 5 out of 5 stars

These guys are really informative and…

These guys are really informative and great value.

First things first we had ongoing issues with our pipes leading to constant cleans and unblockages. Sam cam to us with their solution to the issue with an upgrade to our pipes and since then we have been incredibly happy.

I left some time to leave this review but can now firmly say these guys are the ones for the job.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst contractor I have…

This is the worst contractor I have ever seen. Two men came to my flat when I called them for unblock the drink drainage. They just brought a Hoover air vacuum cleaner, they spent half an hour to vacuum the sink drain, it improve a little, but the block issue still there . Then they need longer time , about 10 minutes later, they said they sorted out, but still part block. They charge me £264 for 40 minutes without sorting out the block. I am very disappointed, this company is not special in unblocking drainage, they are use vacuum cleaner to unblock drainage, it is very unprofessional. It is a cheating team. Be careful for it.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Arranged a survey to which no one…

Arranged a survey to which no one showed up, phone the office an was told I would get a call back but never did. Lost faith in this company.

February 27, 2025
Unprompted review
Clear Drain Solutions logo

Reply from Clear Drain Solutions

Good Morning,

We recognise this as a fake review as we have no history of you contacting us or being a customer.

You may have left this review on the wrong company so we kindly ask you to remove this review,

All the best
Clear Drain Solutions

Rated 5 out of 5 stars

Omg what a lovely gentleman

Omg what a lovely gentleman. Cleared my drains out so quickly and was so polite. Karl and pickle are wonderful lads, cheap and super efficient

March 17, 2025
Unprompted review
Clear Drain Solutions logo

Reply from Clear Drain Solutions

Thank you for your kind review!

Rated 5 out of 5 stars

Sam was a star

Sam was a star, he came out on short notice to unblock our overflowing drains. Thanks again sam!

March 12, 2025
Unprompted review
Clear Drain Solutions logo

Reply from Clear Drain Solutions

Thank you for your kind review!

Rated 5 out of 5 stars

Sam and Tom were cheerful and…

Sam and Tom were cheerful and professional. They arrived on time at 4.30pm and were quick and efficient and were able to clear the drain within the half hour.
I gave them mugs of tea - they had been working from 4.00am and no one else had offered them a drink.
What is happening to 'kindness' and consideration for people who do such dirty and smelly jobs. We need them . Thank you

February 11, 2025
Unprompted review
Clear Drain Solutions logo

Reply from Clear Drain Solutions

Thank you for your kind review!

Rated 5 out of 5 stars

Clear Drain Solutions Review

Clear Drain Solutions Review

I recently had the pleasure of working with Clear Drain Solutions, and I couldn’t be more impressed with their professionalism and efficiency. From the moment I reached out, their customer service was top-notch. They responded promptly, scheduled an appointment that fit my busy schedule, and arrived on time as promised.

The technician was knowledgeable, courteous, and explained the process in simple terms. They identified the problem with my clogged drain quickly and resolved it efficiently using environmentally friendly methods, which I really appreciated.

What stood out the most was their attention to detail and their commitment to ensuring the issue was completely resolved before leaving. They also gave me some useful tips to prevent future blockages, showing that they genuinely care about their customers.

The pricing was transparent and fair, with no hidden fees or surprises. For the level of service provided, it was worth every penny.

If you’re looking for a reliable, professional, and customer-focused plumbing service, I highly recommend Clear Drain Solutions. They’ve earned my trust and will be my go-to for any future needs!

November 15, 2024
Unprompted review
Clear Drain Solutions logo

Reply from Clear Drain Solutions

Thank you for your kind review!

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