CGW Installations Ltd Reviews 

120
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, reliability, and excellent communication, keeping them updated throughout the process. The service provided is frequently described as exceptional, with people highlighting the high standard of work, attention to detail, and efficient installation. Reviewers are very pleased with the quality of the products, noting the excellent finish and overall appearance. Some people also felt that the company went above and beyond, even resolving issues with defective products from manufacturers and ensuring customer satisfaction.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, reliability,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the excellent... See more

Product

Users describe positive interactions with the product, highlighting the good quality and excellent finish of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can't praise Wes enough. From beginning through to the end of the job, Wes did everything right. He responded to my initial request quickly and with a reasonable quote. He talked us through our option... See more

Rated 5 out of 5 stars

Wes has been a pleasure to deal with from start to finish. Delays with the doors being delivered which was beyond the control of Clearglaze communicated honestly. When doors arrived all fitted on ag... See more

Rated 5 out of 5 stars

Had used Wes and CGW windows previously for a front door which was excellent so had no hesitation in using him again for a new back door. Again the job was carried out to an excellent standard with... See more

Rated 5 out of 5 stars

Extremely pleased with our new Rock Door it looks a very good quality door and the finish is excellent. Wes our fitter was brilliant and did a very professional job from initially quoting, measuring... See more


Company details

  1. Door Supplier
  2. Double Glazing Installer
  3. Glass Repair Service
  4. Window Installation Service

Written by the company

CGW Installations is an independent, local business serving Coventry and Warwickshire and surrounding areas, offering the following services; - Composite Doors - Bifolding Doors - Silicone Sealant Application - Glass Replacement for misty, cloudy, smashed or damaged double and single glazed units - Windows and Doors - UPVC, Aluminium and Timber - Repairs and Maintenance - Competitive Rates - Professional Service from start to finish - CERTASS Accredited Installers - Insurance backed guarantees issued


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Extra sized front door

We ordered an extra sized door to convert our garage into a hallway. Wesley was very informative and guided us to the best solution for our doorway, it is stunning! Thank you Clearglaze

August 10, 2025
Rated 5 out of 5 stars

Great job as always by Wes

Great job as always by Wes! Great workmanship, honest and delivers as agreed.

July 21, 2025
CGW Installations Ltd logo

Reply from CGW Installations Ltd

Many thanks for your positive review Gregg, pleasure working for you again.

Rated 5 out of 5 stars

Totally efficient

Totally efficient, well informed of the product. Door fitted to perfection, I love the finish and look of the door. A pleasure to do business, would recommend 100%.

July 8, 2025
CGW Installations Ltd logo

Reply from CGW Installations Ltd

Thank you for your positive review Lynette. You made some nice choices on your door.

Rated 3 out of 5 stars

We are happy with the glazing

We are happy with the glazing, however, communication not so good - except when asking for payment then its very prompt!

July 3, 2025
CGW Installations Ltd logo

Reply from CGW Installations Ltd

I am sorry to read that you did not receive the service expected, particularly in relation to the communication. Admittedly there was a small delay in me responding to your quote acceptance, but I explained at the time we were extremely busy over those few days. I feel I responded to all other communication in usual prompt fashion, including to your initial enquiry, and to your request for a survey, in which I attended the following day. The final quotation was sent that same day.

As per our normal process, the invoice was sent on the day of completion of the job, and payment terms are stated as upon completion of the job. An automatic reminder was sent by our invoicing software after 7 days, as is the case when an invoice remains unpaid. We have also been made aware that some of our emails are being sent to junk folders, therefore I sent a separate email explaining this, with a copy of the invoice, just in case this had happened.

We are always looking for ways to improve our service, so thank you for providing feedback. I do hope you’ll consider us again for any future work.

Wes

Rated 5 out of 5 stars

This is the second time I have used Wes…

This is the second time I have used Wes from Clearglaze and just like the first time I was very pleased with the quality of his work. I would definitely recommend this company for windows/doors/cladding .

Cheers Wes

June 8, 2025
CGW Installations Ltd logo

Reply from CGW Installations Ltd

Your review is much appreciated Martin, and thank you as always for your business.

Rated 5 out of 5 stars

Wes's wonderful work...

Wes Birch's work is always meticulous and on point. He is a first-class tradesman.

I would have no hesitation in recommending him to other homeowners looking to install windows and doors.

Thanks again Wes!

Stuart.

May 17, 2025
CGW Installations Ltd logo

Reply from CGW Installations Ltd

Always a pleasure Stuart, thank you for the work and your positive review.

Rated 5 out of 5 stars

The replacement of our internal front door

The replacement of our internal front door with a door manufactured by Rock Door came highly recommended. This recommendation was excellent as the door is very impressive and robust. The installation was A1 and done with great care and professionalism. Ensuring no damage to the surrounding walls and no damage to the new door during the installation. Thank you Wes.

May 9, 2025
CGW Installations Ltd logo

Reply from CGW Installations Ltd

You are welcome Ranvir. You made some nice choices on your door. Thank you for the work and the feedback.

Rated 5 out of 5 stars

Quick response & great service

Wes came out the same day we called and we had the quotation the next morning - a Saturday. He was professional & knowledgeable and helped us secure the best price when we placed the order.

April 6, 2025
Rated 5 out of 5 stars

Wes is super efficient

Wes is super efficient, contact was great, he’s friendly and professional.
Work was perfectly executed.
Would definitely recommend.

April 4, 2025
Rated 5 out of 5 stars

Absolutely thrilled!

Absolutely thrilled with our new door from Clearglaze Warwickshire! Wes was wonderful from start to finish. He was so patient and professional, taking the time to talk through options with me and to explain the process. He was very clean and tidy whilst working too, which I appreciated. Brilliant customer service and product. I would highly recommend!

Thank you Wes ⭐️

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Super impressed with my new door.The…

Super impressed with my new door.The workmanship is faultless.From design to installation. It has been a seem-less event. 5 stars does not give sufficient credit. Top bloke Top-job and you will not be disappointed.

March 10, 2025
Rated 5 out of 5 stars

Excellent service

Wes came twice before the installation to check the dimensions and also to chek the clearance for the door opening would work as I was getting a new floor in.

February 15, 2025

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