ClearOne Advantage, LLC Reviews 10,541

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and ability to explain complex information clearly and patiently. Many people felt understood and respected, with agents going above and beyond to alleviate stress and anxiety. The customer service is frequently highlighted as exceptional, making the overall user experience smooth and reassuring. However, some customers were dissatisfied with the payment process, reporting issues with how funds were allocated and a lack of transparency regarding fees. A few other people also expressed concerns regarding the resolution of their financial matters, leading to frustrations.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise agents for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight that... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the assistance... See more

Payment

Clients share ambiguous opinions on payment. Some customers report positive experiences, with agents... See more

Based on these reviews

Rated 5 out of 5 stars

Your Agent Alfredo took the time to hear me out and went through the whole process of what y’all can offer. I felt so relieved knowing that Alfredo will do what he says he can do and just made me f... See more

Company replied

Rated 5 out of 5 stars

Nathan was very informative. He explained everything in clear understandable language. I was at a point on my financial journey where I didn’t know where to turn. I was offered a realistic and reasona... See more

Company replied

Rated 5 out of 5 stars

My agent was quite knowledgeable, friendly, helpful, and honest about all of my options, even if it was not going with ClearOne Advantage. He was able to help relieve my stress over my debt and was a... See more

Company replied

Rated 5 out of 5 stars

I have been stressing over my payment not being drafted out of my account, due to an account closure. When I contacted customer service I was assisted by Mr, Melchor Cielos. Mr. Cielos looked over my... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant
  3. Non-Bank Financial Service

About ClearOne Advantage, LLC

Written by the company

ClearOne Advantage Logo

Feel Free from Debt and in Control

ClearOne Advantage is a leader in the debt-relief industry. Since 2008, we've helped thousands of clients resolve large credit card bills and other unsecured debts – all without upfront fees or the need for personal bankruptcy.

At ClearOne, we work with you to create a custom, confidential debt relief plan you can afford. Our certified debt specialists negotiate lower final payment amounts with creditors, so you can pay back a reasonable portion of your bills — at a level we know they will accept.

Debt resolution — sometimes called debt settlement or debt consolidation — isn't for everyone, but those who stick with the program typically pay off their enrolled debts within three to four years. Our plans' lower monthly payment often leaves clients with more cash on hand to spend as needed.

Our Guarantee

Our Clients Are #1 Priority

Our Clients Are #1 Priority
With ClearOne Advantage, you don’t pay us any fees until we arrange a settlement and save you money.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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Rated 5 out of 5 stars

it was a pleasant presentation

it was a pleasant presentation. Nick was good. He was complete and made me feel comfortable and I look forward to it, but represented to me, so hopefully this will work out.

April 9, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Thank you for your feedback Mario! We are happy you have chosen ClearOne Advantage for your debt free journey! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars

Very Pleased!

Jenny Dalton made my experience with ClearOne Advantage great. She was very knowledgeable and reassuring. After one phone conversation with her I was very relieved that my situation was going to improve very much. I’m so glad I called.

April 8, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Thank you for your feedback, David! We are happy you have chosen ClearOne Advantage for your debt free journey! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars

Very friendly and open

Heard my situation and problems I was experiencing and helped me with a solution

April 8, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Thank you for your feedback, Paul! We're delighted to hear about your positive experience with us. If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Thank you for your feedback, Denise! We are happy you have chosen ClearOne Advantage for your debt free journey! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars

Matthew Rychecky was extremely helpful

Matthew Rychecky was extremely helpful. At no time did he make me feel bad or ashamed for being in a need for assistance. it was a tough decision to go this route. He made the process stress free and put my mind at ease.

April 8, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We are thrilled to hear this, Erica! Thank you for sharing your experience with us! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars

Jazmin was awesome

Jazmin was awesome. She was kind, understood my needs and questions and didn't make me feel like just some idiot who is having a financial problem. Really glad she was so wonderful!!

April 8, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We are thrilled to hear this, Jennifer! Thank you for sharing your experience with us! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 1 out of 5 stars

No contact no results

No contact no results
Sean Corbet was unresponsive immediately after signing up.
I've been trying to contact with no success

April 8, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Christina. We have asked for additional information to help locate your account, without response. Please reach out to our Customer Loyalty Group by emailing us at experiencematters@clearoneadvantage.com. We are here to help and look forward to resolving your concerns

Rated 1 out of 5 stars

When I pull out of my agreement

When I pull out of my agreement. No one could actually tell me their percentage of fees. The total amount that was deposits was 3500. They applied 1500 to the debt. Which $2000. No one could tell what percentage they took for their service. I estimateed at 30% they should made 1000. So they owe 1000. They gave me the runaround.

February 19, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Wayne! Thank you for taking the time to speak with me and allowing the opportunity to discuss your concerns in greater detail. I’m glad I was able to provide additional clarity, answer your questions, and supply supporting documentation to help address the matters you raised. We value your willingness to engage with us and are pleased we could work together to reach a resolution that met your expectations.

Rated 5 out of 5 stars

Very detailed

Very detailed. He went over everything to make sure I understood the program.

April 3, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Brandon! Thank you for sharing your experience with us! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars

Very pleasant young man

Very pleasant young man, answered all my question in a timely manner. Just overall a helpful and informative phone call.

April 7, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Patricia! Thank you for sharing your experience with us! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 1 out of 5 stars

A Nightmare Experience with ClearOne Advantage

I would strongly advise anyone looking to settle debt to stay far away from ClearOne Advantage, LLC. My experience with them has been an absolute nightmare from both a financial and customer service standpoint.

1. Zero Accountability & Poor Communication
The communication within this company is non-existent. A representative named Mike tried to reach me on January 16, 2026. Since that day, I have called customer service five separate times specifically to speak with him. Every single time, the representatives tell me he is unavailable but assure me they have left a message for him to call me back. Months later, I am still waiting. It is clear that "leaving a message" is just a script they use to get you off the phone.

2. Financial Failure
The primary reason I hired them was to settle debt, and they failed miserably. They took on debt that they eventually admitted they could not settle. Not only did I end up having to pay the original debt in full, but I also had to pay ClearOne’s fees on top of it. I am in a worse financial position now than I was before I started with them. They do not deliver on their promises.

3. Technical Incompetence
Their online platform is broken. I am constantly locked out of my account. When I click "Forget Password," I never receive the reset link via email. When I call to report this technical glitch, the staff seems completely unable to comprehend that the automated system is failing. I have repeatedly explained that the email is not arriving, yet I keep getting stuck in a loop of useless troubleshooting.

Final Verdict: Do not trust this company with your money or your time. They are unresponsive, technically behind the times, and—most importantly—ineffective at debt settlement. Avoid at all costs.

January 16, 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Nicole. I am so sorry to hear you have not had the best experience. A member of our Management team has reached out to you, to set a time to discuss your concerns. We are here to help and look forward to resolving this with you.

Rated 5 out of 5 stars

Kathy walked me through everything to…

Kathy walked me through everything to help me understand.

April 7, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We are thrilled to hear this, Machele! Thank you for sharing your experience with us! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars

It was a pleasure speaking with Harley

It was a pleasure speaking with Harley. He was very informative and explained everything to me with how this process works. He is definitely an asset to your company.

April 7, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We are thrilled to hear this, Lori Jo! Thank you for sharing your experience with us! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Thank you for your feedback! We're delighted to hear the process was quick and easy Robert! If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars

Caryn Coleman very professional and…

Caryn Coleman very professional and answered all my questions

April 6, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Thank you for your feedback, Michael! We're delighted to hear about your positive experience with us. If you need any additional assistance, please contact our Customer Service at (888) 768-4767.

Rated 5 out of 5 stars

David was very professional!

David Rosen was very professional

April 6, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Cruz! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767

Rated 5 out of 5 stars

Masoud explained everything very well

Masoud explained everything very well. He was very informative very pleasant and I feel he’s done a wonderful job.

April 6, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Deborah! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767

Rated 5 out of 5 stars
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Lynn! We are excited that you chose ClearOne Advantage to assist you in your journey to becoming debt free. If you need any further assistance, please feel free to contact our Customer Loyalty Group at (888) 768-4767

Rated 5 out of 5 stars

Jordan Mansky was extremely helpful…

Jordan Mansky was extremely helpful throughout this process. His thoroughness and insightfulness helped expedite the entire call. Thanks again Jordan, I really appreciate your time.

April 6, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We are thrilled to hear this, Justin! Thank you for sharing your positive experience with us! If you need any additional assistance, please contact our Customer Service at (888) 768-4767

Rated 5 out of 5 stars

Felita Alexis Stuckey

My agent, a representative that I spoke with made me kill at ease and reduce my anxiety, you're talking me through everything that will happen during this process and being available. Even call back if I left a message gives me confidence.

April 2, 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We are thrilled to hear this, Joseph! Thank you for sharing your positive experience with us! If you need any additional assistance, please contact our Customer Service at (888) 768-4767

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