Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!
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See what reviewers are saying
Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more
Company replied
They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more
Company replied
Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more
Company replied
Company details
Written by the company
Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever
Contact info
2000, Sydney, Australia
- clearscore.com/au
3.4
Average
517 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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No complaints here
No complaints here. Easy and nice access to my credit score :) and shows progress very well
May 1, 2023
Reply from ClearScore Australia
Hi Douglas,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
about time to know ratings
Find it interesting and something we should of had years ago, so we had some idea if it worth going for a loan or anything, instead of going in not knowing that our credit rating, need improvement and not look like a fool while they give us the reject stamp.
May 1, 2023
Reply from ClearScore Australia
Hi Wayne,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
This is a complete false bit of crap…
This is a complete false bit of crap information some one can attempt to use
May 1, 2023
Reply from ClearScore Australia
Hi Daren,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
My wife and I are unable to get a…
My wife and I are unable to get a refinance on our home loan as our ages but we ha been paying it for the last 12 years and never missed a payment at the moment we are paying $452 a week pending another mortgage increase next month so I don’t know how you can help as you can see my credit score is 939
May 4, 2023
Unprompted review
Reply from ClearScore Australia
Hi Robert,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
Incorrect information
I have submitted multiple requests for my information to be corrected but still nothing has changed. Absolutely disgusted with Clearscore.
April 30, 2023
Reply from ClearScore Australia
Hi Pat,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
because your actual score cejay way out by at…
because your actual score way out by at least couple 100 if you tried to reply something because you credit score is never the same as Vida
April 30, 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
clear and concise explanations for my…
clear and concise explanations for my credit score
April 29, 2023
Reply from ClearScore Australia
Hi Philip, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Reply from ClearScore Australia
Hi Diane, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Always a pleasure to read my clearscore…
Always a pleasure to read my clearscore emails
April 29, 2023
Reply from ClearScore Australia
Hi Noel, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Tried to unsubscribe a long time ago…
Tried to unsubscribe a long time ago unable to. Was initially to many loan ads.
April 29, 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
I love that I can see my credit score…
I love that I can see my credit score easily through the app. I can see changes as they happen each month, and I am confident that any unauthorised credit will be highlighted to me. It also lets me check that I have the best loan interest rates.
April 25, 2023
Reply from ClearScore Australia
Hi Andre, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara
Like what's on offer to keep an eye on…
Like what's on offer to keep an eye on my credit score
April 29, 2023
Reply from ClearScore Australia
Hi Michael, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
No where near equifax
April 28, 2023
Reply from ClearScore Australia
Hi Joe,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Clear leads the way for better…
Clear leads the way for better understanding for the future
April 26, 2023
Reply from ClearScore Australia
Hi Judy, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
I've found on my recent review 2…
I've found on my recent review 2 addresses what aren't mine,and 1 has been recently changed,I've never been at these addresses and don't even know where they are
April 28, 2023
Reply from ClearScore Australia
Hi Brian,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
A lower credit score than we had prior…
A lower credit score than we had prior to this company taking over
April 28, 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Reply from ClearScore Australia
Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Obtaining my credit score was easy
Obtaining my credit score was easy. Don’t understand much about the rest of the website.
April 28, 2023
Reply from ClearScore Australia
Hi Kathryn,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
We need a call number to contact you.
April 28, 2023
Reply from ClearScore Australia
Hi Saeed,
Thanks for your review, we appreciate you taking the time to leave us feedback.
At the moment, we don't provide a telephone support line, but we aim to get back to our users within 72 hours and, if you're a victim of fraud, within 24 hours.
If you need to get in touch with us, please email us at complaints@clearscore.com.au.
Many thanks,
Zara
Good good good
April 14, 2023
Reply from ClearScore Australia
Hi Tony,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
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