Clearsight Energy Reviews 165

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

No matter how many times I spoke to Charlie (at least 6) about changing our utilities provider, he was always polite and knowledgeable with the answers to my questions.At the conclusion of our repart... See more

Rated 5 out of 5 stars

Kian was very helpful in sorting out our contract. He was very quick to respond to all my emails and gave to the point answers. I had a great experience dealing with Kian

Rated 5 out of 5 stars

I found the company to be very professional and responsive to my request for pricing. Received a call from Kian who was very helpful and would recommend this company.

Rated 5 out of 5 stars

Adam was very helpful and not at all pushy! Which was appreciated. My current water supplier was going to auto renew at double the price! Adam very successfully renegotiated a much more competitive pr... See more

Company details

  1. Price Comparison Site
  2. Consultant
  3. Electric Utility Company
  4. Gas Company
  5. Utility Contractor
  6. Water Utility Company

About Clearsight Energy

Written by the company

Clearsight Energy is a utility switching service for businesses across the UK.

Through our trusted supplier relationships your business is able to benefit from competitive utility rates, excellent customer service, and bespoke invoicing.

Call us on 0208 0365 715, email us or visit our website for competitive utility prices.

🏆 Best Customer Service – SME – TELCA – 2024 Winner
🏆 Consultancy of the Year – SME – TELCA – 2023 Finalist
Best Customer Service – TELCA – 2022 Finalist
🏆 Consultancy of the Year – SME – TELCA – 2022 Finalist
🏆 Consultancy of the Year – Water Industry Awards – 2022 Finalist

Visit The Business Water Shop to compare water prices and suppliers for your business!

Visit The Business Waste Company for competitive business waste collection quotes!

Our Services

Compare Business Water Suppliers
Compare Business Gas Prices
Compare Business Electricity Rates
Competitive Business Waste Collection
Business Water Audit

Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dont help .Iam disabled and have to whelchair…

Dear,thanks for answerthand help .WATER PLUS COMPANY its poor quality service,not you.
Erika

December 14, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Erika,

Thank you for your message, and we are sorry to hear that you are having difficulty with your water meter.

We have checked our accounts and we do not believe you are a company that we work with, it sounds like you may be having difficulty with your water provider. We are a switching service for utilities.

However, we are more than happy to try and provide some assistance. Please feel free to give us a call on 0208 0365 715 or drop us an email at contact@clearsightenergy.com and one of the team will be happy to help.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Great communication with seamless service

Easy to contact and communicate with, Adam has made the transition of switching both our water and electricity suppliers for our business, a worry free experience. We cannot recommend highly enough.

December 7, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Neal,

Thank you for your positive feedback! We're delighted to hear that you found our service seamless and that Adam facilitated a worry-free transition in switching both your water and electricity suppliers. We appreciate your recommendation. If you ever have further questions or require assistance, please don't hesitate to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Adam is very helpful.

Adam is NOT one of those typical telemarketers who just wanted to sell you stuff to reach their sale targets. He was genuinely helpful in advising me on getting a new business water supplier, which I was unable to do so yet. He sounded knowledgeable while calmly explaining to me of my situation. This is the kind of compare site brokers I would like to do business with.

November 16, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Nopp,

Thank you for your positive feedback! We pride ourselves on providing genuine assistance and knowledge rather than the typical sales approach. We look forward to the opportunity to assist you further. If you have any more questions or needs, feel free to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Recommend Clearsight Energy 5*

Adam delt with our business water & waste contract. excellent in every way .

November 15, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Anne,

Thank you for your 5-star review and kind words! We appreciate your recommendation. It's fantastic to hear that Adam provided excellent service in handling your business water and waste contract. If you ever need assistance in the future, feel free to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Highly recommend.

November 15, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Claire,

Thank you for your positive feedback! We're delighted to hear you had a great experience with our customer service. Your recommendation means a lot to us.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Excellent in all ways...

Excellent in all ways.... Adam followed up as required and comms were great..... very easy experience and will recommend widely.

November 10, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Nigel,

Thank you for your kind words! We're thrilled you had an excellent experience with us. Adam appreciates your positive feedback, and we're grateful for your recommendation. If you ever need assistance in the future, please don't hesitate to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Adam is very helpful & get good deal…

Adam is very helpful & get good deal for my shop

November 6, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Jagruti,

Thank you for taking the time to share your experience with us! We're thrilled to hear that Adam's assistance was helpful, and we're delighted that he was able to secure a good deal for your shop.

We appreciate your business and look forward to continuing to serve you in the future.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

A Straight forward process

Adam handled the renewal with my business water company and made the process straight forward. Thank you.

November 13, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Yvonne,

We greatly appreciate you taking the time to share your experience with us! We're delighted to hear that Adam was able to handle the renewal of your business water contract and make the process straightforward for you.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Adam was really helpful and negotiated some great rates for our water contract.

November 10, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello there,

Thank you for taking the time to share your positive experience with Clearsight Energy! We're thrilled to hear that you found us to be a great company to deal with.

We're especially glad to know that Adam was able to assist you effectively, negotiating excellent rates for your water contract. At Clearsight Energy, we strive to provide top-notch service, and it's rewarding to see that reflected in your feedback.

If you ever have further questions or need assistance in the future, please don't hesitate to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service, Pricing & problem solving by Adam & Callum. No hesitation in recommending Clearsight Energy for all your utility needs.

November 3, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Mrs Clayton,

We appreciate your wonderful review of Clearsight Energy! Your compliments on our excellent customer service, fair pricing, and effective problem-solving truly make our day.

If you have any questions or need assistance in the future, feel free to reach out. Thank you for using Clearsight Energy!

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Got a great deal no hassle no hard sell.

November 1, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Christopher,

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a great experience with us and that the process was hassle-free, without any hard sell.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Great company

Great company, very helpful and attentive, they got our business water changed over from previous supplier on a very competitive rate

October 31, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Aga,

Thank you for your fantastic review! Our team takes pride in being helpful and attentive to our customers' needs, and we're delighted that we could assist you in switching your business water supplier to a competitive rate. If you ever have any more questions or require further assistance, please don't hesitate to reach out.

Kind Regards

The Clearsight Team

Rated 4 out of 5 stars

Very quick and efficient

October 27, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Sarah-Jane,

Thank you for taking the time to leave your review! We're delighted to hear that you found our service quick and efficient. Providing a seamless and efficient experience is one of our top priorities, and we're pleased that we met your expectations.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Straight talking

A no nonsense company, very rare these days. A pleasure dealing with Clearsight Energy and especially Adam, who is above and beyond helpful. All questions answered, very happy thank you. Grtz B

October 26, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Beverley,

Thank you for your glowing review! We truly appreciate your kind words and are delighted that you had a positive experience dealing with Clearsight Energy, especially with Adam's exceptional assistance. We pride ourselves on being a no-nonsense company, aiming to provide straightforward and efficient solutions for our customers.

If you ever have more questions or need further assistance in the future, please don't hesitate to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Business Water…

I find the whole Business Water industry suspicious. I had a HORRIBLE experience with Castle Water. Clearsight Energy was VERY HELPFUL at finding me a good deal with a reputable company. They helped me combine Water and Waste Water bills which should save me over 200 per year! Adam was quick to respond to my many questions and I'd recommend this company to anyone.

October 26, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hi Mike,

We appreciate your feedback and are pleased that Clearsight Energy was able to assist you in finding a suitable solution. It's unfortunate that you had a negative experience with another company in the Business Water industry, but we're glad we could help. Our team takes pride in providing excellent service and cost-saving solutions for our customers, like the consolidation of Water and Waste Water bills.

Adam and the team are always here to answer your questions and provide the support you need. Thank you for recommending our company, and if you ever require further assistance or have more questions in the future, don't hesitate to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Clearsight Energy were easy to deal…

Clearsight Energy were easy to deal with, when contacted they responded promptly. Infact they prompted us.They are very friendly and Professional Company who we are extremely happy to deal with, them in the future.

October 19, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hi Khalid,

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience dealing with Clearsight Energy. We take pride in our prompt and proactive approach to serving our customers.

Your kind words about our friendliness and professionalism mean a lot to us. We are equally thrilled to work with you in the future and look forward to continuing to provide you with excellent service. If you ever have any more questions or need assistance, please feel free to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Clearsight Energy were incredibly easy…

Clearsight Energy were incredibly easy to deal with, when contacted they responded promptly. They are an efficient and Professional Company who we are extremely happy to give our Business to.

October 6, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hi Marcus,

Thank you for your fantastic review! We truly appreciate your kind words and your trust in Clearsight Energy. We pride ourselves on being prompt, efficient, and professional in serving our valued customers.

We are delighted to have your business and look forward to continuing to provide you with top-notch service. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Professional and on the case with no…

Professional and on the case with no hidden agenda.

August 9, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello Kevin,

Thank you for taking the time to leave such a positive review! We take pride in being professional and transparent in our services, with a commitment to providing our clients with the best possible assistance. If you ever have any more questions or need further assistance, please know that we're here to help.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication, quick turnaround to change our office utilities to new water and electricity suppliers

November 3, 2022
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hi Javier,

Thank you for your kind review! We're thrilled to hear that you had a positive experience with our services. We always strive to provide excellent communication and a quick turnaround to make the transition to new water and electricity suppliers as smooth as possible. If you have any further needs or questions in the future, please don't hesitate to reach out.

Kind Regards

The Clearsight Team

Rated 5 out of 5 stars

Ideal

Great communication, very easy throughout and a quick turnaround plus Adam took care of a couple of hiccups (not caused by him or Clearsight) without any bother to me at all. From my busy working farmer's perspective, the whole experience was ideal. Highly recommended.

June 27, 2023
Unprompted review
Clearsight Energy logo

Reply from Clearsight Energy

Hello,

Thank you for sharing your fantastic review! We're thrilled to hear that you had a great experience with us.

We're glad to know that our communication was excellent and that the entire process was easy for you. Ensuring clear and efficient communication is one of our top priorities, and we're pleased that we were able to meet your expectations in that regard.

Resolving issues promptly and minimising any inconvenience to our customers is something we strive for, and we're glad Adam was able to assist you effectively.

Kind Regards

The Clearsight Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look