Cleopatra's Natural Reviews 119

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, frequently noting its effectiveness in whitening teeth and improving overall oral hygiene. Many appreciate the natural aspect of the product, finding it a pain-free alternative to other whitening methods, and commend its quality and ease of use despite its powder form. However, some people were dissatisfied with the delivery service, reporting issues with delayed or undelivered orders and difficulties in obtaining refunds. A few customers also mentioned that the product did not work for them or found it to be messy, occasionally staining surfaces or clothes.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising its effectiveness in whitening teeth,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the product's... See more

User experience

Customers generally had positive experiences with the product's user experience. Many reviewers found it easy... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction and intend to reorder,... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast delivery, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hobby is researching different plants and while studying Salvadora persica I came across this product. I already knew S. Persica was great for dental care, but I had no idea it could be extracted i... See more

Company replied

Rated 5 out of 5 stars

This stuff genuinely works. I wanted my teeth whitened for my son's wedding but the whitening process I paid £100's for from the dentist left me in agony. I posted on a local FB group if anyone had al... See more

Rated 5 out of 5 stars

I'd like to praise the customer service because after reading the reviews I changed my mind and instead of ordering two packs, I ordered only one as others commented that one jar is more than enough.... See more

Rated 5 out of 5 stars

I ordered two whitening powders and 5 siwak sticks. I had tried siwak sticks before so I knew what to expect, but I'm totally surprised (in a positive way) by the powder. Honestly, I didn't expect it... See more

Company replied


Company details

  1. Cosmetic Dentist

Written by the company

Cleopatra’s Natural teeth whitening powder. Safe and innovative ingredients to maintain oral hygiene.


Contact info

4.2

Great

TrustScore 4 out of 5

119 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Absolute rip off

Absolute rip off. Steer well clear. Pot of charcoal tiny, very messy for £30. I feel silly that I fell for this scam.

September 30, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hello,

We’re sorry to hear that our product didn’t meet your expectations.

If you are not satisfied, you can return the product in exchange for a refund.

Please contact us at info@cleopatrasnatural.com so we can review how you used the product. We’re confident we can find a solution to help ease your dissatisfaction.

Laura

Rated 5 out of 5 stars

giving 5 stars because of the whitening…

giving 5 stars because of the whitening effect, even though its a bit tricky to handle it when using an electric toothbrush because of vibrations. Product is as described and I recommend it.

October 27, 2025
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Christie,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

I ordered two whitening powders and 5…

I ordered two whitening powders and 5 siwak sticks. I had tried siwak sticks before so I knew what to expect, but I'm totally surprised (in a positive way) by the powder. Honestly, I didn't expect it to work but here I am writing a positive review. The powder is black and odorless and I tried using it with electric toothbrush but its definitely easier with a regular one. I used a product as instructed ( not every single day tho) and the results after two weeks are phenomenal! My teeth are at least 3 shades whiter, enough for others to notice and ask what I'm using . Highly recommend this product.

October 23, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Krista,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 1 out of 5 stars

Waste of money

It did absolutely nothing apart from giving me sensitive teeth. Constantly having the sink and everything dirty from it because it’s just black powder. This should definitely not cost nearly £30, max £5 if that. I was able to send it back and get my money back but they didn’t mention when I purchased it that I will have to pay the postage myself that cost me nearly third of the price of that product! Don’t waste your money at all
EDIT after cleopatra’s response
I was using it with toothpaste, of course I was.
The item needs go to back to Croatia so even if you take the cheapest option, it’s still very expensive so no, you do not give all your money back.

October 21, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hello,

If you experienced sensitivity after using our product, it’s likely due to an allergic reaction to one of the ingredients. Another common mistake users make is applying the powder without using toothpaste. The correct way to use it is by combining the powder with your regular toothpaste, as indicated in the instructions on the label.

In case you’re not satisfied with the product, we offer every customer the option to return it (even if it has been opened) for a full refund. You don’t need to use an expensive courier service - sending it back by regular mail is sufficient.

If you need help with the refund process, feel free to contact us at info@cleopatrasnatural.com
and our team will be happy to guide you through it.

Kind regards,
Laura

EDIT: You do not need to return the product to Croatia, but to the warehouse closest to your address - whether that’s the USA, the UK, Germany, France, or Croatia; the location doesn’t matter. If you need any assistance, please feel free to contact us at our info email.

Rated 5 out of 5 stars

Good customer service

Havnt tried the actual product yet as royal mail lost the parcel. Cleopatras natural have been helpful in arranging a replacement to be sent out! Look forward to giving it a whirl!

October 20, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 3 out of 5 stars

I was about to have my teeth…

I was about to have my teeth professionally whitened but read about this product, so thought I would give it a try
I bought it from the website and used as directed
Have used now daily for nearly a month, but no real change.
Now I am pretty maticulous about my dental hygiene, so there maybe many reasons that this didn't work for me.
Maybe my teeth are not as bad as I think, maybe there is huge difference between natural whitening and what is essentially peroxide bleaching and i was expecting too much for my 50 year old teeth.
What I can say is that my teeth felt very clean and it did not cause any sensitivity which a lot of normal toothpastes or whitening toothpastes do for me.
So personally I will continue to use every so often as I feel it can't do any harm to keep on top of staining, but the three stars is purely due to lack of whitening.

October 19, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi there.

Thank you for your honest review.

Our product restores your teeth’s natural whiteness and does not whiten them aggressively, as it contains no chemicals. If you didn’t notice much of a whitening effect, it likely means the product helped you reach your natural tooth color - that healthy shade without stains from food, colored drinks, and similar — which is exactly what our formula targets.

If you’re looking for a “Hollywood white” smile, our product might not be the best option for you, as we focus on natural removal of surface stains and restoration of your natural tooth whiteness.

In any case, if you’re not satisfied with our product, please contact us via email so we can explain the refund process :)

Best regards,
Annie

Rated 5 out of 5 stars

I ordered 2 products but they…

I ordered 2 products but they accidentally sent me just 1. I told them about the mistake and they quickly sent the missing product along with a little gift. Big thumps up for the customer support. I 've only been using it for 2 days and I can already see a difference. I got the recommendation from a friend who is on day 9 and her results are amazing. You can definitely expect more orders from me. Great product. Cheers.

June 28, 2025
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 1 out of 5 stars

No effect

I bought it from their website. No change in a month

August 31, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hello,

We’re sorry to hear that our product didn’t meet your expectations.

Please contact us at info@cleopatrasnatural.com so we can review how you used the product. We’re confident we can find a solution to help ease your dissatisfaction.

Laura

Rated 5 out of 5 stars

I usually don't write reviews

I usually don't write reviews, but this time I have to praise the customer service which responded to all my questions within a few hours. I've been using the product for a week now and I'm satisfied with the results. I don't know how it works or in what way but it works. I recommend this powder

August 29, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Savannah,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 4 out of 5 stars

Easy to use

Easy to use, and my teeth feel and look a lot cleaner after a few weeks. Makes. Mess of my sink, but encourages me to clean it more! Lots of product per pot will last months!!

August 5, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi there,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

This stuff is bordering on miraculous!

This stuff is bordering on miraculous!
If you follow the instructions it really works. Bizarre that it’s black but who am I to argue with what I can see?

July 31, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Julie,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

Satisfied

Honestly i didn't expect much, but i was plesantly surprised. I'm very satisfied and i will definitely order again once i use this up.

July 28, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Eliza,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 1 out of 5 stars

It doesn't whiten my teeth.

Unfortunately, it hasn’t worked for me. This is the fourth week I have used it correctly, and I haven’t noticed any difference at all.

( I ordered from the UK shop. )

June 17, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hello,

We’re sorry to hear that our product didn’t meet your expectations.

Please contact us at info@cleopatrasnatural.com so we can review how you used the product. We’re confident we can find a solution to help ease your dissatisfaction.

Laura

Rated 5 out of 5 stars

The product arrived in France within a…

The product arrived in France within a few days after ordering, and the results were visible after the first use. The bamboo toothbrush was too expensive for me, so I didn't order it. The powder is tasteless and odorless. The product is as described, and I have no complaints.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

I had an issue with delivery but resolved super fast and efficiently!

I had an issue with delivery as the address hadn't stated my number when ordering and only the street, I contacted and had super fast response from Annie who helped me to get in touch with the delivery company and are kindly going to resend my parcel free of charge that was returned to themselves due to this issue. Super good customer service & am excited to receive and try the item! 😊 Will certainly order again!

June 29, 2025
Unprompted review
Rated 4 out of 5 stars

Tried this product the first time…it works

Tried this product the first time tonight after receiving it today.totally works.ive Tried different whitening toothpastes,to no effect,but this powder after using it once,I can clearly see a difference.clearly should be loads better,when I've used if for longer,but already happy with the product.

June 23, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Steven,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Annie

Rated 5 out of 5 stars

m review

I'm not someone who usually leaves reviews, but for this product I had to.. Unlike the strips, LED lights, and all those weird purple chemiclas that are supposed to whiten your teeth, this thing actually works. Good job.

June 22, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Monika,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Annie

Rated 5 out of 5 stars

This is the fourth time I'm ordering…

This is the fourth time I'm ordering this product, and I feel the need to leave a review... The product clearly works, but I also want to mention their customer service, who patiently answered all my questions. I now realize that all questions I asked were already answered on the webshop. A small suggestion would be to add an FAQ section on the webshop for easier navigation, but it's not a big deal. I highly recommend this product.

June 19, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Kayla,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Annie

Rated 1 out of 5 stars

My teeth look worse than before

I purchased the whitening kit for $49.90 and have used a little over 2 weeks. My teeth look darker now than before I started using it! Very disappointing and a waste of money.
Edit: The Edit below is so untrue! I was not ever asked how I used product AND I did use with toothpaste and powder on my toothbrush.I do not like that my review was made to be my fault. I was offered a full refund to remove my negative review but I declined.

June 16, 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hello,

We’re sorry to hear that our product didn’t meet your expectations.

Please contact us at info@cleopatrasnatural.com so we can review how you used the product. We’re confident we can find a solution to help ease your dissatisfaction.

---------------
EDIT:

Hi Sherry.

After you left a negative review, we sent you an email on June 16th, which stated:

"Hello Sherry,
We noticed that you left a negative review, so we wanted to reach out and check with you how you used our product. We would greatly appreciate it if you could provide more details on how you used the product, as customer feedback is very important to us."

We kindly ask you to check your inbox for emails received on that date. If needed, we will gladly forward the message to your email again.

We were extremely polite and offered you a refund in exchange for returning the product, as we do with all our customers. We even recommended some other teeth whitening products from our competitors, considering our product didn’t help you. Customer satisfaction is very important to us.

However, if our product doesn’t work for someone, we are always here to help alleviate that dissatisfaction in any way we can. Given everything mentioned above, we believe we do not deserve a negative review — but we completely understand and respect your decision. 😊

Kind regards,
Laura

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