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Rated 1 out of 5 stars

Installed the app back in 2022 and used their credit builder loan until the beginning of 2025 when it was paid in full. Problem was they still were taking money from my bank. Also had issues switching... See more

Rated 5 out of 5 stars

I spoke with Clerkie customer support after I was kind of let down and worried about providing my identification upon signup, and not hearing back to confirm everything was good to go. Once speaking t... See more

Rated 1 out of 5 stars

This app is straight trash! They didn’t negotiate anything for me and my id verification had been pending for a month. After way too many emails, still not a single response. Don’t waste your time ref... See more

Rated 5 out of 5 stars

Clerkie has helped me focus on my debt and allows me to save money for activities with my kids with their automatic savings! I was a winner of their Live a Little $1k challenge and they helped me to f... See more

Company details

  1. Debt Relief Service
  2. Financial Institution
  3. Software Company

Written by the company

Meet Clerkie, your reliable money assistant. Clerkie helps you borrow money, get out of debt and build your credit by negotiating up to 70% off your debt.


Contact info

3.1

Average

TrustScore 3 out of 5

85 reviews

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Rated 1 out of 5 stars

I Just buy 10$ subscription to get my…

I Just buy 10$ subscription to get my instant cash but they keep cancelling I don't know why.

June 19, 2021
Unprompted review
Clerkie logo

Reply from Clerkie

Hi Mary, looking at our records, you actually took out an outstanding debt from April that is 3 months past due and tried to defraud the system again by requesting multiple Instant Cash several times (which thankfully our systems caught). We take security seriously and have built a robust system to mitigate fraud - which is why your requests have been blocked. If you'd like to repay your outstanding debt and make things right to settle your account, you can always do so in the app.

Rated 1 out of 5 stars

I signed up for clerkie and it robbed me

I signed up for clerkie and even subscribe to get instant cash. I was depending on it and now ...waiting a day to now it's about to be two days and I didn't receive no money. Yet they took $8 out of my account quickly. I was going to use other services but now I don't trust clerkie any more!

June 17, 2021
Unprompted review
Clerkie logo

Reply from Clerkie

Hi Angelica, happy to help. Looking at our records, it looks like the deposit was made to your account the same you requested the Instant Cash. A confirmation was sent by your bank in the app and the trace number was also included for your records. One of our staff members also attempted to reach you several times by phone to see if you still needed any assistance. I believe this issue was resolved but, if not, happy to help anytime! If you're still having issues, feel free to send us an email at support@clerkie.io with the code TPJW-JUN20 and I can personally make sure that you're taken care of!

Rated 5 out of 5 stars

Great app

Great app. Saved me money and it was fast and totally painless. So glad I hit them up. For real.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

This app is just on a different level

This app is just on a different level. No app will ever compare! So
Amazing. You won't regret downloading this, Normally I never do reviews but this. This!! I HAD TO
They even refunded my subscription fee for the instant cash just cause I didn't get it the same day. No other app out there would ever do that. Please download this and give it a shot ! It will benefit you i promise.
<3

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

My error

I do appreciate your prompt response. I am taking back my complaint after reviewing my credit reports. I do see now that the new account was not the primary reason my scores dropped. I sincerely apologize for my original complaint. I respect how you have responded to my complaint. I am sorry I am not able to use your services at this time, but will consider you in the future. Thank you so much!

March 13, 2021
Unprompted review
Clerkie logo

Reply from Clerkie

Hi Gloria, so sorry to hear about your situation. And, most importantly, so sorry to hear that you didn’t even get to use our services yet – our team would have loved to help you resolve these issues and help you with your debt.

As it relates to your comments above, I just wanted to set the record straight that our service did not negatively impact your score; in fact, with all due respect, what you’re describing is pretty much impossible (especially since, as you put it, you did not get to use the service). Keep in mind that we don’t do any hard checks on your credit either so that would also be impossible...

I just spent quite a bit of time reviewing our records and even confirmed this with the credit bureaus, and upon reviewing the information you provided, it seems like missed credit card payments and high debt were the biggest negative factors impacting your score (and by the way, these items will sadly continue to negatively impact your score until you’re able to pay them off because your banks/creditors will continue reporting these missed payments on any debt accounts that are delinquent until they are repaid). I know this is not great news and that debt is always hard to confront, but hopefully that bit of information is helpful to you.

If you’d like to learn more about how credit scores work or if you need help coming up with a plan to pay off your debts, one of our debt specialists would be more than happy to help (for free) and walk you through all the factors impacting your credit and help you find a viable solution for you to payoff your debts.

Feel free to reach out to us directly at support@clerkie.io with the code TP-GA190 and I can personally make sure you get the help you need. Looking forward to helping you tackle your debt!

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