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Clever Closet UK Reviews 2,486

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their meticulous work and tidiness during installations. The service provided is frequently described as excellent, with many appreciating the smooth process from design to installation and the clear communication throughout. Consumers are highly satisfied with the product's quality and the final results, noting that the installations are neat, tidy, and transform their spaces effectively. However, some people mentioned issues with scheduling and communication from the head office, including rearranged appointments and conflicting information regarding product fit. A few other people also felt that the final installation did not meet acceptable standards, leading to dissatisfaction with the outcome.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the efficiency and professionalism... See more

Product

Customers consistently note positive experiences with product, praising its amazing appearance and excellent... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of workmanship and... See more

User experience

Users describe positive interactions with the overall experience, with many recommending the service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were kept well informed throughout the process. Our interest was followed up quickly by a reply and then a visit from one of their team who measured up and told us of our options. A further call f... See more

Company replied

Rated 5 out of 5 stars

Arrived on time, communicative with the installation process from start to finish. Looks amazing and looking forward to filling the spaces. Cleaned up as they progressed through (outside and insid... See more

Company replied

Rated 5 out of 5 stars

Good communication from Clever Closets from day 1 and overall, provided an excellent, value for money product and service. Graham text early on the day and then arrived promptly at the stated time. He... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with Clever Closet from the design stage right through to installation. Andrew Kelly installed our closet, and we could not be more pleased with the service provided — polite, c... See more

Company replied


Company details

  1. Construction & Manufacturing

Written by the company

We are the UK's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

We had our understairs storage…

We had our understairs storage installed yesterday by Jason from Clever Closet and we couldn’t be happier. He arrived promptly, was very professional throughout, and did an excellent job with the installation. The finish is neat and high quality, and he left everything tidy afterwards. A great experience from start to finish — thank you, Jason!

April 2, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your wonderful feedback.

We are delighted to hear that you are so pleased with your new understairs storage and that Jason provided such a professional and efficient service. It is great to know he arrived promptly, delivered a high-quality finish and left everything clean and tidy afterwards.

We will be sure to pass your kind comments on to Jason, he will be thrilled to hear them.

Thank you again for choosing us.

Kind regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Josh and Dave - 100783

Josh and Dave were excellent. They carried out the job really quickly and efficiently. The closet looks really nice. They were very polite and also put down floor protection for my floor whilst carrying out the work. Overall very satisfied customer and happy with the work that was done 100783 is the job number

April 2, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you very much for your kind feedback.

We are delighted to hear that Josh and Dave provided such a positive experience and completed the work quickly and efficiently. It is also great to know you are pleased with how the closet looks togther with their professionalism and care.

Your satisfaction means a lot to us and we truly appreciate you taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Andrew Kelly (104407)

Andrew Kelly (104407)
Punctual, friendly, very professional, clean, neat & tidy and very good with advice on aftercare.
Highly Recommended Installer.
Brilliant Service

April 2, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback regarding Andrew Kelly.

We are delighted to hear that Andrew provided such a professional and positive experience. His punctuality, friendly approach and attention to cleanliness and detail are qualities we truly value and it is great to know his aftercare advice was helpful as well.

Your recommendation means a lot to us and we are thrilled you are so pleased with the service.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Bespoke under the stairs pop out shoe rack - Account No. 104511

Customer Support - 5/5 Very good first point of contact, easy to work with and helpful with accommodating arranging survey and installation around our schedule

Pre-start survey - 5/5 quick and efficient, competent in their suggestions and measurements

Completion day & installation - 5/5
Murray, the installer proved to be very knowledgeable and professional in his work. He carried out the complete installation from rip out to handover in a timely manner (around 5 hours). Very pleasant to chat with as well. Left his work area clean and tidy. Anyone would be lucky to have him work in their home.

March 23, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your detailed and fantastic feedback regarding your bespoke under stairs storage with pop-out shoe rack.

We are so pleased to hear that every stage of your experience, from your initial contact with our Customer support team, through to the pre-start survey and the final installation met your expectations. It is great to know the team were helpful, efficient, and accommodating around your schedule.

A special thank you for highlighting Murray’s work on installation day. We are delighted to hear he delivered a professional, knowledgeable service and completed the job to such a high standard while keeping everything clean and tidy. We will be sure to pass on your kind words to him.

Your feedback is truly appreciated and we are thrilled you are so happy with the end result.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Jack G was amazing!!!!!

Jack G was amazing!!!!!
The work done was absolutely amazing , the time taken was amazing, really fast swift, accurate, efficient, clean, didn’t leave a mess left all rubble outside in a nice clean spot for me to take away to the dump, communicate throughout, happy with what was taken place, level of quality was outstanding. Price was even better, arrived at 9:30 finished at six and everything was to the tee, tested it, amazing, no scrapes, no clicks, no banging, was so smooth and all flush. Jack was really cooperative.Can’t compliment enough, definitely recommend everyone for Milton Keynes, super professional and amazing value thanks so much !!

April 1, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for taking the time to share such a fantastic review!

We are absolutely delighted to hear how happy you are with the work carried out and that everything, from the speed and quality of the installation to the communication and cleanliness met your expectations. It is great to know everything was completed smoothly and to such a high standard.

I will be sure to pass your kind comments on to Jack as well and i know he will be really pleased to hear your feedback.

Thank you again for your recommendation, it really does mean a lot to us.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Very satisfied customer

Richard Murray from Clever Closet installed our fabulous understairs 2 cupboard/3 drawer unit. We found him very friendly and helpful and would highly recommend him.

April 1, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your lovely feedback.

We are delighted to hear how pleased you are with your new understairs storage, it sounds like a fantastic addition to your home. It is great to know that Richard was friendly and helpful throughout and that his work met your expectations.

We really appreciate your recommendation and will be sure to pass your kind comments on to Richard.

Kind regards Bridget - The Clever Clsoet Team

Rated 5 out of 5 stars

Professional and affordable

Murray just came round and fitted a great understands cupboard. Looks really smart and he was so neat and tidy. Really great value and professional

April 1, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your great feedback.

We are so pleased to hear that you are happy with your new understairs cupboard and that everything looks smart and was completed to a high standard. It is also great to know that Murray’s professionalism and attention to cleanliness stood out.

We really appreciate your comments and are glad you felt the service offered great value.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Very happy with Andrew Kelly's installation work

We just had under the stairs storage installed by the Clever Closets installer Andrew Kelly (account number 102778). There was good communication prior to arrival, he got here on time as agreed and completed his work meticulously. As this was not a straightforward installation, Andrew's exceptional carpenter skills allowed us to achieve the result that looks exactly what we imagined. Thank you again, Andrew, for such an amazing job!

April 1, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback.

We are delighted to hear how happy you are with your new understairs storage and that the final result matched exactly what you had envisioned. It is especially great to know that Andrew’s communication, punctuality and attention to detail all stood out, particularly on a more complex installation.

I will be sure to pass your kind comments on to Andrew and I know he will be thrilled to hear how pleased you are with his work.

Thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Rob was very polite and got on with the…

Rob was very polite and got on with the job straight away. He talked us through what we wanted to make sure the under stairs storage was just as we requested. Top job, really happy with what Rob has created for us, lots of storage to make use of now and all hidden away.

Account No 104375

March 31, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your lovely feedback.

We are so pleased to hear that you are happy with your new understairs storage and that Rob took the time to understand exactly what you wanted. It is great to know he was polite, efficient and delivered a result that works perfectly for you.

Extra storage that’s neatly hidden away always makes such a difference and we are glad you are able to make the most of it.

I will be sure to pass your kind comments on to Rob.

Kind Regards Bridget - The Clever Clsoet Team

Rated 5 out of 5 stars

Understairs cupboard

Very pleased with our organised cupboard under the stairs. Great finish to our hall. Phill D was prompt and kept the tidy, with all the messy work done outside. #104107

March 24, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your great feedback.

We are so pleased to hear you are happy with your new understairs cupboard, it sounds like a fantastic addition to your hallway. It is great to know that Phill was prompt and kept everything tidy.

I will be sure to pass your kind comments on to Phill and I know he will really appreciate it.

Thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great Storage Product

Swift, professional and clean. Really wasn’t go through the process and really happy with the results. Well measured and considered making the most of all space. Very reasonable cost too. Engineer was great and considerate, tidy and clean which was great.

March 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your fantastic feedback.

We are delighted to hear that you are happy with your new storage solution and that the process was smooth from start to finish. It is also great to know that the measurements and design made the most of your space and that the installation was carried out professionally, tidily, and considerately.

We will be sure to pass your kind comments on to the Installer and I know it will mean alot to him.

Thanks again for sharing your experience and for highlighting the value of the service.

Kind regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Super storage

Clever closet kept us informed about our under stairs storage from the moment we decided to go ahead.
Even after everything was completed they phoned to make sure we were happy with the result.
We were extremely impressed by our fitter Andrew ( Kelly ) he was very professional and polite and did a fantastic job, nothing was too much trouble for him and he respected ourselves and our property.
We can't fault him in any way at all and anyone who uses Clever Closet will have a great job done to a high standard.
Definitely recommend the company and especially Andrew.

March 20, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your wonderful feedback.

We are thrilled to hear that you are so happy with your new understairs storage and that our team kept you informed every step of the way. It is fantastic to know that Andrew Kelly was professional, polite and went above and beyond to ensure everything was perfect while respecting your home.

We will be sure to pass your kind words on to Andrew and we know he will be delighted to hear your feedback.

Thank you again for your recommendation and for sharing your experience.

Kind regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Brilliant!

We got a quote and had a quick discussion, we needed more storage, agreed to the cost, and lo and behold, they had a cancellation for the next day! We are account 104669 and were so pleased with the work Murray did.
He was friendly and efficient. We left him to get on with it while we went to work and came home to fabulous new under stair storage.
He placed all the rubble left neatly in bags, which makes it easy to take it to the tip too. He removed all his own rubbish and only left what was already here to start with.
We have 6 drawers and a cupboard.
We are pleased !!!

March 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your fantastic feedback.

We are delighted to hear that you are so pleased with your new understairs storage and that everything went smoothly, even with such short notice. It is also great to know that Murray was friendly, efficient and left everything neat and tidy, including handling the rubbish which allowed you enjoy your new 6-drawer cupboard hassle-free.

We will be sure to pass your kind comments on to Murray, he will be thrilled to hear your feedback.

Thanks again for sharing your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great Job by Clever Closets

We are so pleased with our new cupboards. Ian Williams was a pleasure to have around—friendly, expert at what he does, and he didn't let the weather slow him down. Highly recommended!" No 104327

March 25, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your kind feedback.

We are thrilled to hear that you are so happy with your new cupboards. It is also great to know that Ian Williams was friendly, professional and undeterred by the weather, delivering a fantastic result for you.

We will be sure to pass your compliments on to Ian, he will be delighted.

Thank you again for your recommendation.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Cupboard and drawers installation

We had Chris out yesterday to fit our cupboard and drawers. He was very professional yet friendly, did an excellent job and left everything really tidy. The outcome is great, I really can’t fault the service. Many thanks!

March 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your wonderful feedback.

We are delighted to hear that you are so happy with your new cupboard and drawers. It is also great to know that Chris was professional, friendly and left everything tidy, delivering a fantastic result for you.

We will be sure to pass your kind words on to Chris, he will be thrilled to hear your feedback.

Thank you again for sharing your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Clever Closets have been very helpful…

Clever Closets have been very helpful throughout the whole process. Follow up calls to ensure we were happy with the fitting and product. Arnis, our fitter was on time, professional and excellent throughout.

March 26, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your kind feedback.

We are delighted to hear that you found the Clever Closets team helpful throughout the whole process and that our follow-up calls gave you reassurance. It is wonderful to know that Arnis was punctual, professional and delivered an excellent installation.

We will be sure to pass your compliments on to him, he will be thrilled to hear your feedback.

Thank you again for sharing your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great understairs storage

Ian Brown from Clever Closet built our under stairs cupboard today and which we are very pleased with. The storage is excellent and we were very pleased with the efficient, quick and clean service! Thank you Ian! I would recommend this company and product for a quality and affordable understairs storage solution.

March 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your fantastic feedback.

We are thrilled to hear that you are so happy with your new understairs storage and that Ian Brown provided such an efficient, quick and clean service. It is great to know the storage solution is working perfectly for you.

We will be sure to pass your kind words on to Ian and we know he will be delighted.

Thank you also for recommending Clever Closets, it really means a lot.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great Product and Great Customer Service

Done in a little over 4 Hours our understairs storage has transformed our space, somewhere to hide away everyones shoes and coats without them being a nightmare to get to, we opted for the shoe rails and a coat rail in the cupboard and it works perfectly. Good customer service and friendly manner from our carpenter/fitter Jack G, he let us know when he would arrive, talked through the process, asked about cupboard/drawer size preference we had and left zero mess when he'd finished!

Would definitely recommend.

March 26, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your wonderful feedback.

We are delighted to hear that your new understairs storage has transformed your space and is working perfectly for your shoes, coats and more. It is also great to know that Jack provided such friendly, professional service, keeping you informed, taking your preferences into account and leaving everything spotless.

We will be sure to pass your kind words on to Jack, he will be thrilled to hear your feedback.

Thank you again for recommending Clever Closets.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Fantastic

Fantastic. All very easy. From filling in enquiry on website, speaking with advisor on phone about design and price, chap coming out to measure up and the fitter Rob arriving and doing a stupendous job. What a tidy, friendly, professional worker.
Who would have believed I would get so excited over a coat cupboard and drawers! I love it!!!! Such an attractive price as well they’ve really pitched it just right. Great.
Rob 104004 job number

March 24, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your amazing feedback.

We are thrilled to hear how happy you are with your new coat cupboard and drawers, it is wonderful to know the whole process, from your initial enquiry to the installation by Rob, was smooth and professional. It is fantastic that Rob’s friendly, tidy, and skilled approach made such a positive impression.

We will be sure to pass your kind words on to him and we know he will be delighted.

Thank you again for sharing your experience and for highlighting the great value of our service.

Kind regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Account number _ 103290

Account number _ 103290, Installer _ Dan.

Fitted yesterday & we are both so pleased with the 3 draws & cupboard. Thank you Dan, you worked so hard, always had a smile, friendly & professional all in 1.

March 26, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your lovely feedback.

We are delighted to hear that you are so pleased with your new 3-drawer cupboard. It is great to know that Dan worked hard, stayed friendly, professional and brought a smile throughout the installation.

We will be sure to pass your kind words on to him, he will be thrilled to hear your feedback

Thank you again for sharing your experience.

Kind Regards Bridget - The Clever Closet Team

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