Banner for Clever Closet UK

Clever Closet UK Reviews 2,486

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their meticulous work and tidiness during installations. The service provided is frequently described as excellent, with many appreciating the smooth process from design to installation and the clear communication throughout. Consumers are highly satisfied with the product's quality and the final results, noting that the installations are neat, tidy, and transform their spaces effectively. However, some people mentioned issues with scheduling and communication from the head office, including rearranged appointments and conflicting information regarding product fit. A few other people also felt that the final installation did not meet acceptable standards, leading to dissatisfaction with the outcome.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the efficiency and professionalism... See more

Product

Customers consistently note positive experiences with product, praising its amazing appearance and excellent... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of workmanship and... See more

User experience

Users describe positive interactions with the overall experience, with many recommending the service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were kept well informed throughout the process. Our interest was followed up quickly by a reply and then a visit from one of their team who measured up and told us of our options. A further call f... See more

Company replied

Rated 5 out of 5 stars

Arrived on time, communicative with the installation process from start to finish. Looks amazing and looking forward to filling the spaces. Cleaned up as they progressed through (outside and insid... See more

Company replied

Rated 5 out of 5 stars

Good communication from Clever Closets from day 1 and overall, provided an excellent, value for money product and service. Graham text early on the day and then arrived promptly at the stated time. He... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with Clever Closet from the design stage right through to installation. Andrew Kelly installed our closet, and we could not be more pleased with the service provided — polite, c... See more

Company replied


Company details

  1. Construction & Manufacturing

Written by the company

We are the UK's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good experience with Clever…

A very good experience with Clever Closet, from start to finish. Communication with the customer service team was easy, clear and friendly and our fitter, Liam, (account no. 105327) was friendly and very tidy on fitting day and did an excellent job. So many thanks to all involved in the process. Keep up the good work!

May 22, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that you had such a good experience with Clever Closet from start to finish. It is great to know that you found our customer service team easy to communicate with and that everything was handled in a clear and friendly manner.

I am especially pleased to hear your feedback about Liam. It is wonderful that he was friendly, tidy and completed the installation to an excellent standard. I will ensure your kind comments are passed on to him.

Thank you again for your feedback and encouragement.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Thumbs up to Clever Closet

From enquiry start to estimating and then fitting it was an excellent experience. Great fitter - professional and friendly.

May 22, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that your experience from initial enquiry through to estimating and installation was excellent. It is also great to know that your fitter provided a professional and friendly service and helped deliver a positive overall experience.

I will ensure your kind feedback is passed on to the team.

Thank you again for your comments.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Excellent experience from inception to completion

Overall a very good experience with Clever Closet, from inception to completion. Communication with the customer service team was easy, clear and friendly and our fitter, Josh, (account no. 105210) worked tirelessly during the day and did an excellent job. So many thanks to all involved in the process. Keep up the good work!

May 19, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that you had a very good experience with Clever Closet from start to finish and that you found our customer service team easy to deal with, clear and friendly throughout the process. It is also great to know that Josh worked tirelessly and delivered an excellent installation.

I will ensure your kind comments are passed on to Josh and the wider team.

Thank you again for your feedback and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great Experience

Account no: 105810. The service from start to finish has been customer focussed. The quality of the work is top. Ian Williams was great, very efficient and kept everything tidy. Looking forward to making the most of our new space!

May 22, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that you were pleased with the service from start to finish and that you found it customer focused throughout. It is also great to know that you are happy with the quality of the work and the finished result.

I am especially pleased to hear your positive feedback about Ian. It is great that he worked efficiently and kept everything clean and tidy during the installation. I will ensure your kind comments are passed on to him.

Thank you again for your feedback and I hope you enjoy making the most of your new space.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great fitting work from Murray (ref

Great fitting work from Murray (ref. 105491), really precise and quality work, very thoughtful in making sure the trim etc fitted well with the existing stairs. Very happy with the finished job.

All left neat and tidy. Top work.

May 22, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that you are very happy with the finished job and that Murray delivered such precise, high-quality workmanship. It is great to know he took care to ensure the trim and finishes blended well with your existing stairs and that everything was left neat and tidy afterwards.

I will ensure your kind comments are passed on to Murray, as I know he will really appreciate your feedback.

Thank you again for your comments.

Kind Regards - Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Absolutely fantastic

Fraser Forbes (Account Number 98814) built our understairs closet August 2025, and I can honestly say everything is still as impeccable as the day it was installed.

Fraser’s service was absolutely fabulous from start to finish. He was incredibly courteous, extremely efficient, and clearly very skilled at what he does. I was particularly impressed by how cleverly he had prepared so many elements in advance before arriving, which maximised time on site and made the whole process far less disruptive than I could ever have imagined.

He also took the time to explain everything I needed to know about the utilities access points, meters, and stop valves hidden within the space, including how to access them properly. Before this, I honestly didn’t even know where some of these were located — the one time we previously needed to shut off the water, it had to be done from the street!

Fraser also explained how best to clean and maintain the installation, and even gave excellent advice on the best approach if we later decided to paint it.

The workmanship and materials are outstanding, and the attention to detail really shows over time. Apologies Fraser for losing your card and taking so long to leave this review, but your work absolutely deserves recognition.

I would recommend him without hesitation.

I chose Clever Closet based on reviews and I called to confirm the depth of the cabinets as I wanted to maximize storage space. The booking, assessment and installation was super fast.

August 26, 2025
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a detailed and thoughtful review.

I am absolutely delighted to hear that your understairs closet installed by Fraser continues to look impeccable even months after installation. It is wonderful to read such positive feedback about his professionalism, efficiency and skill and I am particularly pleased that his preparation and organisation helped make the installation process smooth and minimally disruptive for you.

It is also great to hear that Fraser took the time to walk you through the practical aspects of your installation, including access to utilities and maintenance advice. That level of care and attention to detail is exactly what we aim to deliver, and I know he will really appreciate your recognition of this.

We are very pleased that you are still enjoying the quality of the workmanship and materials and that the whole process, from booking through to installation, met your expectations and helped you maximise your storage space.

Thank you again for your recommendation and for sharing your experience so generously.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Highly recommended!! Steven Sampson built it :-)

A fantastic experience from start to finish! I got the 6 drawers/ 1 door set up and it looks amazing!

Really easy to order on the website, very quick follow up to finalise details and book in the surveyor and the installation date. Steven Sampson did the installation (job number 105663). Steve is a fantastic craftsman and did an amazing job! He kept me updated throughout, explained all the possible options in detail whenever I needed to decide something and also answered all my questions about painting and caring for the surfaces. Highly recommended!!

May 20, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a fantastic review.

I am delighted to hear that you are so pleased with your 6-drawer and 1-door installation and that it looks amazing in your home. It is great to know that you found the ordering process easy and that the follow-up through to survey and installation was handled quickly and smoothly.

I am especially pleased to hear your feedback about Steven . It is wonderful that Steve carried out such a high standard of workmanship, kept you fully informed throughout the installation and took the time to explain your options and answer your questions in detail. I will ensure your kind comments are passed on to him.

Thank you again for your recommendation and support.

Kind Regards Bridget - The Clever Closet Team

Rated 4 out of 5 stars

The carpenter Josh Jones was excellent

The carpenter Josh Jones was excellent. The functionality of these are great.
The price is high considering it’s made from MDF.

May 14, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am very pleased to hear that Josh Jones provided an excellent service and that you are happy with the functionality of your furniture. I will ensure your positive comments are passed on to him.

I also appreciate your feedback regarding the price. We understand that customers will always consider value carefully, particularly in relation to the materials used.

We are grateful for your comments as they help us continually review how we communicate product specification, pricing and overall value.

Thank you again for your review.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Couldn’t be happier!

We had Andrew Kelly fit our under stairs cupboards and he’s was absolutely amazing! Very professional, a perfectionist and did a fabulous job, we couldn’t be happier.
Thank you so much!

May 21, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that Andrew provided such an excellent service during your under-stairs cupboard installation. It is great to know he was professional, took real care with the detail and delivered a finish that you are so happy with. I will ensure your kind comments are passed on to him.

Thank you again for your feedback and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Excellent service and fantastic experience

Excellent service and lovely workmanship throughout. We received regular updates from the moment we placed the order until the job was completed on 13 May, and the whole process from ordering to installation took just three weeks.
Jonny answered lots of my queries prior to booking. Mike, our surveyor, was very accommodating with my working hours and met my last minute appointment change request. The delivery driver from Clever Closet was incredibly helpful (sorry I didnt catch his name), and Charlie Evans, the carpenter, installed our understairs cupboard in a single day with impressive craftsmanship. Everyone has been very professional and friendly.

Overall, it was a smooth and genuinely fantastic experience.

The only minor point (which I didnt deduct in the rating) is that the sale price is now 5% cheaper than when I paid 6 days ago 😅

May 13, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a detailed and positive review.

I am delighted to hear that you experienced excellent service throughout, from the initial order right through to installation. It is great to know that communication was consistent, the process moved quickly and that each member of the team you dealt with — including Jonny, Mike, the delivery driver and Charlie contributed to a smooth and professional experience. I will ensure your kind comments are passed on to everyone involved.

We are especially pleased that you are so happy with the craftsmanship of your new understairs cupboard and that the installation was completed to such a high standard.

I also appreciate your honest comment regarding the recent price change. While pricing can occasionally vary due to promotions or operational factors, I completely understand your observation and thank you for mentioning it.

Thank you again for your feedback and recommendation.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

3 drawer tallboy closet

From ordering to measuring, delivery and fitting, everything was first class. We were kept well-informed throughout the process with a polite and timely manner. Our fitter, Ian Williams, messaged us prior to arrival and completed the work most professionally and tidily. We are extremely happy with our new understair closet.

May 21, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that you found the whole process, from ordering through to measuring, delivery, and installation, to be first class. It is also great to know that you were kept well informed throughout and that communication was polite and timely at every stage.

I am especially pleased to hear your feedback about Ian . It is wonderful that he contacted you prior to arrival, carried out the installation professionally and left everything clean and tidy. I will ensure your kind comments are passed on to him.

We are very pleased that you are extremely happy with your new understairs closet and thank you again for your recommendation.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Carl Irvine fitted these today for me

Carl Irvine fitted these today for me. Excellent service, tidied up after himself and explained everything clearly.

May 21, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that Carl provided an excellent service during your installation. It is great to know he took the time to explain everything clearly and left the area clean and tidy afterwards. I will ensure your kind comments are passed on to him.

Thank you again for your feedback.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Brilliant

We have just had under our stairs fitted with five draws and a cupboard by Jason S from Clever Closet and we could not be happier with the work. The customer service was great throughout from taking the order, measuring up, settling payments and arranging fitting. Jason turned up on time, was very professional and was meticulous in his work and it was fitted to the highest of standards. Would highly recommend.

May 20, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that you are so happy with your under-stairs installation and that the five drawers and cupboard have been fitted to such a high standard by Jason. It is also great to know that you were pleased with the customer service throughout the whole process, from ordering and surveying through to payment and installation arrangements.

I am especially pleased to hear that Jason arrived on time, was professional throughout and carried out such meticulous workmanship. I will ensure your kind feedback is passed on to him and the wider team.

Thank you again for your recommendation and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Good quality work

Prompt delivery, friendly courteous service, excellent quality workmanship and minimised disruption in the house. Left the hall clean.

Recommend Sean Gardner

May 20, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that you were pleased with the prompt delivery and friendly, courteous service and that the workmanship met your expectations. It is also great to know that the installation was carried out with minimal disruption and that the hall was left clean and tidy afterwards.

We really appreciate your feedback and are very pleased you are happy with the overall service.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Very good cost and communication and…

Very good cost and communication and survey by Clever Closet team. Jack madr a simple and excellent cost on the quote, Neil was excellent surveyor and Andrew Kelly did a fantastic installation. Very nice product and finishing.

May 20, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that you were pleased with the overall experience, including the cost, communication and survey process with the Clever Closet team. It is great to know that Jack provided a clear and competitive quote, Neil carried out an excellent survey and Andrew completed such a fantastic installation.

We are also very pleased that you are happy with the quality of the product and the finished result.

I will ensure your kind feedback is passed on to everyone involved.

Thank you again for your recommendation and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

10/10 arnis was great!

Order number: 105755

Arnis was brilliant, can’t believe how quick he got the job done, left the house clean and tidy. And took real pride in his work, would definitely recommend!

May 20, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for taking the time to share your feedback.

We are really pleased to hear how happy you are with the work Arnis carried out. It is great to know he completed the job so efficiently while still maintaining a high standard of workmanship and that he took care to leave your home clean and tidy afterwards.

We especially appreciate your comments about the pride he takes in his work, that is exactly what we aim for across our team.

Thank you again for your recommendation, it is very much appreciated!

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Very happy

We are really happy with the storage we have had fitted under our stairs by Ian Williams. He’s created a lovely finish and was very good at keeping the area tidy and removing all mess afterwards. I would highly recommend the company and fitter.

May 20, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for taking the time to share your feedback.

We are delighted to hear that you are really happy with your new under stairs storage and the finish Ian has achieved. It is great to know he kept the area tidy throughout the installation and made sure everything was cleaned up properly afterwards.

We will be sure to pass your kind comments on to Ian, who will really appreciate your feedback.

Thank you again for your recommendation and for choosing Clever Closet, it is greatly appreciated!

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

It was a fantastic job

It was a fantastic job. Murray was very pleasant and hard working and he was very clean and tidy. It was as a very positive experience.Account number 105266

May 19, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for taking the time to leave your feedback.

We are delighted to hear that Murray delivered such a fantastic installation experience and that you were pleased with the quality of his work. It is great to know he was pleasant, hard working and kept everything clean and tidy throughout, we really appreciate you highlighting this.

We will be sure to pass your kind comments on to Murray, who will be very pleased to hear your feedback.

Thank you again for your recommendation and for choosing Clever Closet.

Kind Regards Bridget - The Clever Closet Team

Account number: 105266

Rated 5 out of 5 stars

Clever closet installation

Andrew Kelly came to install my clever closet today. He was great from start to finish, very professional, friendly and did a fantastic job installing. Credit to the company

May 19, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for taking the time to leave such lovely feedback.

We are delighted to hear that Andrew provided such a positive experience from start to finish and that you are so pleased with your Clever Closet installation. It is great to know he was professional, friendly and delivered a fantastic result, we really appreciate you highlighting his work.

Thank you - Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Richard from Clever Closet did an ace job

Richard Murray installed our under stair storage so efficiently and expertly. He made minimal mess as all parts were cut outside. And any mess indoors, he cleaned up at the end of the install.

Richard was polite, friendly and most importantly, did a really great job. Everything works perfectly with the doors and drawers.

We’d definitely recommend Clever Closet to anyone who’s looking for more storage at home.

105/89

May 19, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for taking the time to leave such wonderful feedback.

We are delighted to hear that Richard provided such an efficient and professional installation experience and that you are so pleased with your new under stair storage. It is great to know that he worked considerately in your home, kept mess to a minimum and ensured everything was cleaned up afterwards.

We are especially pleased to hear that you are happy with the quality and finish of the doors and drawers and that everything is working perfectly.

We will be sure to pass your kind comments on to Richard, who will really appreciate the recognition.

Kind Regards Bridget - The Clever Closet Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look