We were kept well informed throughout the process. Our interest was followed up quickly by a reply and then a visit from one of their team who measured up and told us of our options. A further call f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Arrived on time, communicative with the installation process from start to finish. Looks amazing and looking forward to filling the spaces. Cleaned up as they progressed through (outside and insid... See more
Company replied
Good communication from Clever Closets from day 1 and overall, provided an excellent, value for money product and service. Graham text early on the day and then arrived promptly at the stated time. He... See more
Company replied
Amazing experience with Clever Closet from the design stage right through to installation. Andrew Kelly installed our closet, and we could not be more pleased with the service provided — polite, c... See more
Company replied
Company details
Written by the company
We are the UK's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.
Contact info
Office One, 1 Coldbath Square, Farringdon, , EC1R 5HL, London, United Kingdom
- 0800 031 8040
- customerservice@clevercloset.co.uk
- clevercloset.co.uk
4.9
Excellent
2K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Richard Murray (account no. 104911) did an outstanding job for us.
Thank you Richard.
April 15, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your kind feedback.
We are delighted to hear that Richard provided outstanding service and we will be sure to pass your comments on to him.
Your feedback is greatly appreciated.
Kind Regards Bridget - The Clever Closet Team
Super happy, game changing storage!
We loved how quick the process was, from online enquiry, someone coming to measure a few days later & then the actual installation the following week. Jack G the carpenter was friendly, tidy, efficient & got the job done in a day. We are so happy with our new under stair storage. Game Changer!
Acc No: 104938
April 16, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your fantastic feedback.
We are so pleased to hear how happy you are with your new under stair storage and that the whole process was quick and smooth from enquiry through to installation. It is wonderful to know Jack delivered friendly, tidy and efficient service and completed everything to such a high standard in just one day. We will be sure to pass on your kind comments to him.
Thank you again for choosing us and for sharing your experience.
Kind Regards Bridget - The Clever Closet Team
Under Stairs Closet
We are so pleased with our under stairs closets . David Franks our installer such a craftsman, his work was outstanding .
The finish product looks amazing .
Mr J Robertson
April 15, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your wonderful feedback.
We are delighted to hear how pleased you are with your new under stairs closet and that you are so happy with the finished result.
It is also fantastic to know Davids’ craftsmanship and outstanding workmanship made such a positive impression. We will be sure to pass your kind comments on to him.
Thank you again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
Great service
The work was carried out to a high standard and the area was left free from mess
April 15, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback. We are pleased to hear that the work was carried out to a high standard and that the area was left clean and tidy afterwards.
We appreciate you taking the time to share your experience.
Thank you.
Kind Regards Bridget - The Clever Closet Team
Just had Jason round to fit my under stair storage
Just had Jason round to fit my under stair storage unit (3 draw and 2 door) he’s done an excellent job. Could not recommend clever closet and Jason more, I will be sharing with family and friends that are looking for a good job. Been easy to set up from start to finish. Jason is very polite and his skills are 10/10, well done Jason and thank you so much!
April 17, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your wonderful feedback. We are delighted to hear that Jason did an excellent job fitting your under stair storage unit and that you are so pleased with the finished result.
It is also great to know the whole process was easy from start to finish and that Jason’s politeness and skill made such a positive impression. We will be sure to pass your kind comments on to him.
Thank you as well for recommending us to your family and friends, that means a great deal to us!
Thank you
Kind Regards - Bridget - The Clever Closet Team
Slick process and excellent result
Account No. 104683
Initial consultation was clear and laid out the next steps and gave a very accurate view of what the cabinet would look like and what we needed to do.
Fitted by David Franks on 17 April 2026 who did an excellent job. David turned up exactly on time, was very friendly and talked us through what he was doing. The area was tidy whilst he was working and he left the area in better order than when he arrived. He clearly took pride in the quality of his work and it really shows. Chuffed.
April 17, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your detailed and thoughtful feedback. We are delighted to hear that you found the process smooth from the initial consultation through to completion and that the guidance provided gave you a clear and accurate picture of your cabinet.
It is especially great to hear your positive comments about David. We are pleased he arrived on time, kept you informed throughout and delivered such a high standard of workmanship while keeping everything tidy and organised. Knowing he left the area in even better condition and that his pride in his work really shows, is exactly what we aim for.
We truly appreciate you taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
Account number 103784
Account number 103784
We had drawers put into our under stairs area in our three year old new build with very little storage space.
Rob Malone was very efficient and cleared up and vacuumed after he finished. We are very pleased with the drawers
April 16, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback.
We are glad to hear that your new under stairs drawers have made a real difference to your storage space and that you are very pleased with the result.
It is also great to know Rob worked efficiently and left everything clean and tidy after the installation.
We really appreciate you taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
Fife fitter
Liam Corbett fitted ours in Fife and was a pleasure to have for 6 hours while he fitted ours storage . He cleaned up the mess, talked through the process and you hardly knew he was there. He checked everything with me as he was going along and his attention to detail was fantastic
April 14, 2026
Unprompted review
Reply from Clever Closet UK
Thank you so much for your kind feedback!
We are delighted to hear that Liam made such a positive impression. It is great to know he kept you informed throughout, maintained a tidy workspace and delivered such high attention to detail.
We will be sure to pass your comments on to him,—he will really appreciate it.
Thank you Bridget - The Clever Closet Team
Andrew Kelly - brilliant fitter
Andrew Kelly - amazing fitter, brilliant process end to end and product looks fantastic.
Fitter polite, professional and super quick.
April 16, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for the fantastic feedback!
We are so pleased to hear you had such a great experience with Andrew. It is brilliant to know he delivered a smooth process from start to finish and that you are happy with how everything looks.
We will be sure to pass on your kind words, he will really appreciate it.
Thank you Bridget - The Clever Closet Team
Reply from Clever Closet UK
Thank you for your kind feedback!
We are delighted to hear you are pleased with the quality and that everything looks great. We will be sure to pass your comments on to David, he will really appreciate it.
Kind Regards Bridget - The Clever Closet Team
Fitting of our clever closet draws
I honestly couldn’t recommend Carl Irvine highly enough
From start to finish, he was an absolute pleasure to deal with, friendly, professional, and incredibly efficient. Communication was brilliant throughout, keeping me updated and making the whole process feel easy and stress-free.
The understairs drawers he installed are fantastic the quality of the workmanship is outstanding, and they’ve completely transformed the space. You can tell he really takes pride in what he does, and it shows in every detail.
I’m absolutely thrilled with the result, thank you so much!
April 15, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for such a thoughtful review, We really appreciate you taking the time to write it.
We are glad to hear you found the whole process friendly, professional and stress-free and that the communication throughout helped keep everything clear and easy for you. That is something we always aim to get right.
It is also great to know you are pleased with the understairs drawers and the quality of the workmanship. Transforming awkward spaces like that is exactly the kind of project We take pride in, so it is very rewarding to hear that the attention to detail came through in the finished result.
Thanks again for your kind words.
Kind Regards Bridget - The Clever Closet Team
The fitter Graham was great
The fitter Graham was great very professional and did a great job.
Quality of work is outstanding
Wish we had done this years ago
Highly recommended
April 15, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your kind feedback, it is really appreciated.
I am glad to hear Graham looked after you so well and carried out the work professionally. It is great to know you are pleased with the quality of the installation and the finished result.
Hearing that you wish you had done it years ago is always a great sign that the transformation has made a real difference for you.
Thanks again for the recommendation, it means a lot.
Regards Bridget - The Clever Closet Team
Mark
Mark, who came along to do the job was very personable, polite and professional. He completed the job to a very high standard and tidied up after himself. I can definitely recommend the work done by Clever Closet!
March 31, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your lovely feedback, it is much appreciated.
I am really pleased to hear that Mark looked after you so well and that you found him personable, polite and professional. It is also great to know the work was completed to a high standard and that everything was left tidy, that is something we take real pride in.
Thank you for recommending Clever Closet and for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
The fitter
Account 100467: the fitter - Murray - was here from 08:30 to 16:30 and never stopped. Very thorough, very painstaking and exceptionally tidy, it is a marvellous use of what was wasted space. It looks so neat.
November 6, 2025
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback, it is greatly appreciated.
I am really pleased to hear that Murray took such care with the installation and worked so thoroughly throughout the day. It is great to know his attention to detail and tidiness stood out and that you are happy with how the space has been transformed.
Making the most of previously wasted space and achieving a neat, practical finish is exactly what we aim for, so it is very rewarding to hear your comments.
Thanks again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
Delighted with our new under-stair closet (Murray, Acc. 102439)
I had my understairs closet installed today by Murray from Clever Closet, and I couldn’t be happier with the result. He took the time to listen carefully to our requests and came up with the best options for the space, really going the extra mile to get everything just right. The installation is very neat, everything fits perfectly, looks strong, and the finished closet looks great. Murray was friendly, professional, and respectful throughout the visit. We’re amazed with the service and the quality of the work, and can’t recommend Clever Closet and Murray particularly highly enough.
January 16, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for such a detailed and thoughtful review, it is really appreciated.
I am delighted to hear how happy you are with your new understairs closet and that Murray took the time to understand your requirements and suggest the best options for the space. It is great to know he went the extra mile to make sure everything was just right.
It is also really pleasing to hear that you found the installation neat, well-fitted, robust and that the finished result looks great. We take a lot of pride in both the quality of the workmanship and the way we carry out our work in people’s homes, so your comments about Murray being friendly, professional and respectful throughout the visit mean a lot.
Thank you again for your kind recommendation of both Clever Closet and Murray, it is very much appreciated.
Kind Regards Bridget - The Clever Closet Team
3 drawers and door
3 drawers and door fitted by Hinesh. Originally surveyor had said I had enough room for large drawers but this was not the case when it came to fitting - Hinesh reduced drawer size to ensure door / cupboard was reasonable size. Great finish, no mess left in the house. Great job overall
April 14, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your feedback, it is very much appreciated.
I am glad to hear that Hinesh was able to adapt the design on site and make sure everything fitted properly while still achieving a good, practical layout. It is great that you are happy with the finished result and the quality of the workmanship.
We also appreciate your comments about the tidy finish and leaving everything clean, that is something we take real care with on every installation.
Thanks again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
A great customer experience.
Account No. 103118
From placing my order to installation and completion, I received excellent customer service from everyone I spoke to/communicated with at Clever Closet. The product itself is so good, I'm loving my understair storage. It has made such a difference! The two installers arrived promptly at 8.00am, in Pembrokeshire,
West Wales, worked very hard and were finished by 4.00pm. They were friendly, professional and respectful of the property. Thank you Ian Williams and Charlie Evans, you were great. It must be the Welsh Connection 😀 A special mention also, to Lisa in the office, she was so easy to deal with, a great asset to your Company.
Overall, a 5 star customer experience. Julie Jenkins
April 8, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for such a lovely and detailed review, it is greatly appreciated.
I am delighted to hear that your experience was a positive one from placing the order right through to installation and completion. Providing excellent Customer service at every stage is something we work hard on, so it is wonderful to know that came through.
It is fantastic to hear how much you are loving your new understair storage and the difference it has made in your home. I am also pleased that Ian and Charlie looked after you so well in Pembrokeshire, arriving promptly, working hard throughout the day and treating your property with care and respect. I will be sure to pass on your kind comments to them.
A special thank you as well for mentioning Lisa in the office. She will be delighted to hear your feedback and I agree she is a real asset to the company.
Kind Regards Bridget - The Clever Closet Team
Great Use of Space
Great fit, good parts; carpenter Andy Kelly was quick, clean, professional and friendly. Whole thing done and dusted in about four hours, everything measured and cut to fit exactly. Account 104857.
April 14, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your great feedback, it is much appreciated.
I am delighted to hear you are pleased with the finished result and how well the space has been transformed. Making the most of unused areas with a quality fit is exactly what we aim for.
It is also fantastic to know that Andy looked after you so well and that you found him quick, clean, professiona, and friendly throughout the installation. We take real pride in delivering a precise finish, so it is great to hear everything was measured and fitted exactly as it should be.
Thank you again for taking the time to share your experience.
Kind Regards Bridget - The Clever Closet Team
Jason Sanderson did an amazing job…
Jason Sanderson did an amazing job installing our 6 drawer understair unit. He explained everything really well (including letting us know we had to get rid of the waste which the office unfortunately haven't informed us about). He was a really lovely friendly guy and really professional. The survey was also conducted really professionally prior to the installation and the office team helping arrange the installation were really friendly and helpful too. I would definitely recommend this company. The service and installation were excellent and were really pleased with the result.
April 10, 2026
Unprompted review
Reply from Clever Closet UK
Thank you so much for your kind review, we really appreciate you taking the time to share your experience.
We are delighted to hear you are so pleased with your 6-drawer under-stair unit and that everything from the survey through to installation went smoothly. It is also great to know the installation, office team and overall service all met your expectations.
We will make sure your lovely feedback is passed on to Jason, he’ll be really pleased to hear your comments about his professionalism, communication and friendly approach.
We also appreciate you highlighting the waste disposal point and we will review our communication around this to ensure it is made clearer for future Customers.
Thank you again for your recommendation. it means a lot to the whole team.
Kind Regards Bridget - The Clever Closet Team
Great experience with Jack G
Great experience having our understairs storage built by Jack G (104752) today. He was quick, tidy and professional. Would recommend him as a fitter to anyone
April 11, 2026
Unprompted review
Reply from Clever Closet UK
Thank you for your kind feedback, we really appreciate you taking the time to share it.
We are delighted to hear you had such a great experience with your under-stairs storage installation and that Jack was quick, tidy and professional throughout the job. We will be sure to pass your comments on to him, he will be really pleased to hear this.
Thank you also for your recommendation; it means a lot to the team.
Kind Regards Bridget - The Clever Closet Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.