Click Blocks Reviews 573

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, often noting how much children and even adults enjoy playing with the blocks, which are seen as a great alternative to screen time. Many people praise the customer service for being helpful, prompt, and efficient in resolving issues, with quick response times being a common highlight. The overall ordering process is also frequently described as positive. However, some people were dissatisfied with the quality of the blocks, mentioning issues like small size or damaged pieces upon arrival. There were also occasional concerns regarding order fulfillment, with a few customers experiencing delays or problems with their requests not being fully addressed.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers expressing delight that children love the... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the good quality, noting the blocks... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the quick delivery and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the swift and helpful customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took a little while longer to come then expected and thought I had items missing, customer service replied promptly and resolved the issue. Not used the magnet blocks yet as I’ve ordered for Christmas... See more

Company replied

Rated 5 out of 5 stars

Great customer service, had a minor issue due to the courier being rough with the package but its been rectify asap. My daughter love the blocks, has requested a 2nd set. Highly recommended. Thank y... See more

Rated 5 out of 5 stars

Had an issue with courier (EVRI) which was dealt with straight away by customer services who arranged for another legends set to be sent out to replace the one that was ‘lost’. Also had a question abo... See more

Company replied

Rated 5 out of 5 stars

We bought an Elite pack of blocks for our grandson (aged 4) at Christmas and both he and his big sister were fascinated by them. They forgot their tablets and played with them together and with any a... See more



Contact info

4.1

Great

TrustScore 4 out of 5

573 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Quick and fast customer service

We placed a Cyber Monday order with ClickBlocks and immediately realized there was a mistake in our order and we ordered the wrong thing. We emailed customer support and received a quick resolution to our problem (even on one of the busiest days of the year!). ClickBlocks didn't charge us for the change in the order. I highly recommend buying from them.

November 30, 2025
Unprompted review
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Reply from Click Blocks

Thank you so much for your fantastic review! We’re really glad to hear that our team was able to sort out your order so quickly — especially during one of the busiest days of the year.

It’s great to know the change was handled smoothly and at no extra cost to you. We truly appreciate your recommendation and your trust in us. Thank you again for choosing Click Blocks!

Rated 1 out of 5 stars

Ordered over a week ago

Ordered over a week ago, still haven’t arrived they were meant to be for my son’s 6th birthday which is in the morning. Order says arrived in gb six days after i ordered it but no sign of it at the mo.

December 1, 2025
Unprompted review
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Reply from Click Blocks

Thank you for sharing this — we understand how stressful it feels when a gift doesn’t arrive on time, especially for your son’s birthday, and we want to help you get this sorted as quickly as possible.

If the tracking shows the parcel arrived in the UK but hasn’t been delivered yet, it usually means the local courier is still processing it or it’s waiting for the final handover. We’d like to check the full tracking history and contact the courier on your behalf to find out what’s causing the delay.

Please email us at info@click-blocks.com
with your order number so we can look into this immediately and make sure you’re properly taken care of. We’re here to help get this resolved for you.

Rated 5 out of 5 stars

Great blocks and value for money

Great blocks and value for money, brilliant Christmas gift and quick delivery

December 1, 2025
Unprompted review
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Reply from Click Blocks

Thank you so much for your lovely review! We’re really glad to hear you’re happy with the blocks, the value, and the quick delivery. We hope they make a brilliant Christmas gift and bring lots of fun and creativity!

Rated 5 out of 5 stars

Great Customer Service

So far I’ve had a pleasant experience with Click-blocks. They have been very helpful and responsive with the issue that I had to which they resolved very quickly. And as a kind gesture they have offered to send me a Pro pack for free also! The customer service team are really nice and a credit to Click-blocks, as a former customer service representative myself I know that their level of customer care is very very good! I’m sure my kids are going to love playing with these blocks. Brilliant way to reduce screen time with real life building. Thank you Click-blocks for resolving my issue and I look forward to receiving the packs.

November 27, 2025
Unprompted review
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Reply from Click Blocks

Thank you so much for your incredible review! We’re really glad to hear you’ve had such a positive experience with us and that our team was able to resolve your issue quickly. It means a lot coming from someone with customer service experience — your kind words truly encourage us.

We’re also happy the complimentary Pro Pack added a bit of extra brightness to the situation. We always want our customers to feel supported and valued, and it’s wonderful to know that came through clearly for you.

We hope your kids absolutely love building with their Click Blocks — they’re a fantastic way to spark creativity and enjoy hands-on play away from screens. Thank you again for your support, and we’re excited for you to receive your packs!

Rated 5 out of 5 stars

Great service and very responsive to…

Great service and very responsive to email.

December 1, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your lovely review! We’re really glad to hear you had a great experience and that our team was able to respond to your emails quickly. Your support truly means a lot to us!

Rated 5 out of 5 stars

Great Customer Service

They responded to my email really quickly and were super helpful. My nephew is going to love his gift!

November 30, 2025
Unprompted review
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Reply from Click Blocks

Thank you so much for your wonderful review! We’re really glad to hear that our team was able to help you quickly and that everything went smoothly. We hope your nephew absolutely loves his Click Blocks — we’re sure they’ll make an amazing gift!

Rated 5 out of 5 stars

These are absolutely brilliant!!

These are absolutely brilliant!!!

I can’t say thank you enough to all of the customer service team, it was a fantastic experience chatting to them.

Highly recommend

November 30, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your wonderful review! We’re really glad to hear you had such a positive experience with our customer service team — it means a lot to us. We’re always here to help and it’s lovely to know our support made a great impression.

Rated 1 out of 5 stars

Another click bait scam

Another click bait scam, paid £30 for 70 blocks, advertising was very misleading. The blocks are very small and turned up in a zip bag. Contact them for a refund I was happy to return but they said it was only the larger box you got the display box with and didn’t give me the option to return. £30 out of my daughter’s Christmas money is huge complete waste of money

November 14, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you for sharing your experience — we take this kind of feedback seriously, and we’re truly sorry to hear you feel misled.

The Elite Pack you ordered includes 70 blocks, and the size, contents, and type of packaging are shown clearly on our website to help set expectations before purchasing. The larger Legendary Pack comes with the full presentation-style storage box, while the smaller packs arrive in protective packaging — but you should still always have the option to return the product if you’re unhappy with it.

We’d really like to review what happened in your case, as every customer is entitled to support and clear guidance on returns. Please reach out to us directly at info@click-blocks.com
with your order details so we can look into this properly and assist you with the next steps.

We’re here to help you find a fair resolution.

Rated 1 out of 5 stars

I ordered a set for my grand daughter… The company have been in contact and advise they will resend my order. I will update after I have received it .

I ordered a set for my grand daughter as a Christmas present. My parcel has been sen and tracked to another country . Tried contact and have been told I chose this a delivery address which I def did not . Why would I send my parcel to a different country. Please please do not not order from this company.

November 29, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you for bringing this to our attention — we understand how upsetting it must be to see your parcel tracked to the wrong location, especially when it’s a Christmas gift for your granddaughter.

We want to reassure you that situations like this are not taken lightly. When an address shows as incorrect or incomplete, couriers may automatically route the parcel differently, but that does not mean you intentionally selected another country. We’re here to help fix this, not place blame.

Please contact us again at info@click-blocks.com
with your order number so we can review the tracking in detail, investigate what happened with the courier, and arrange the appropriate solution — whether that means reshipping your order or providing another resolution that works for you.

We are committed to sorting this out for you.

Rated 1 out of 5 stars

Not worth the money

I ordered the Pro-pack which came today and I am very disappointed. They are much smaller than they look on their website and didn’t even come in a box or have any instructions, just a few blocks in a plastic bag that didn’t even have a leaflet inside. Definitely not worth the money 😡

November 29, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you for sharing your feedback — we understand how disappointing it must have felt to receive something that didn’t match your expectations. The Pro Pack includes 35 blocks, and the exact size and contents are shown on our website so customers can see what they’re getting before purchasing.

Regarding the packaging, the Pro Pack is shipped in protective packaging rather than a presentation-style box. We also don’t include instruction leaflets, as the blocks are designed to be open-ended and driven purely by the child’s creativity — there’s no right or wrong way to build with them.

We’d really like to take a closer look at your order and help make this right for you. Please contact us directly at info@click-blocks.com
so we can review everything and assist you further. We’re here to help.

Rated 5 out of 5 stars

Great communication with me and I would…

Great communication with me and I would recommend to all my family and friends thank you

November 28, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your lovely review! We’re really glad to hear your experience with our communication was so positive. It means a lot that you’d recommend us to your family and friends — thank you for your support!

Rated 5 out of 5 stars

Had a minor problem with my order which…

Had a minor problem with my order which they rectified immediately. Great customer service.

November 28, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your review! We’re really glad to hear that our team was able to sort out the issue with your order right away. Providing quick, helpful support is something we care a lot about, and it’s great to know your experience reflected that.

We truly appreciate your kind words!

Rated 5 out of 5 stars

A brilliant company

A brilliant company from outstanding customer service & product from being lovely packaging & of good quality. Can't wait to see my grandsons playing with the blocks

November 29, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your wonderful review! We’re really glad to hear you’ve had such a great experience with both our customer service and the product itself. It’s lovely to know you’re happy with the packaging and quality — we put a lot of care into both.

We hope your grandsons have an amazing time playing with their Click Blocks. Thank you again for your kind words and support!

Rated 5 out of 5 stars

Lovely magnetic toy

I am so excited to give these magnetic blocks to my son! They have a satisfying click when the magnets stick together and will be a great break from screens! We had a slight issue with our order, but a quick email exchange with customer service remedied our problem. A great product and fantastic customer service :-)

November 29, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your lovely review! It’s wonderful to hear how excited you are to give the magnetic blocks to your son — that satisfying click really does make building so much more fun, and it’s great to know they’ll offer a nice break from screens.

I’m also glad our customer service team was able to sort out the issue with your order quickly. We always aim to make things smooth and worry-free for our customers.

We truly appreciate your kind words — enjoy the building fun ahead!

Rated 5 out of 5 stars

Minecraft IRL

They make a great product that really grabs the creative mind. Their blocks actually stick to one another in whatever way you want them to, due to their design having a mini magnet at each corner. You can build whatever you can think of, smash it flat, and start again! It's all the creativity of paints or clay without the mess. I bought the Legendary Box for my son and he practically hasn't put it down. They get the Dopamine rush of Minecraft, but the satisfaction of seeing it in the real world. I highly recommend these Click Blocks to any parent looking to get their kid away from their screens for a good long while.

November 24, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for this incredible review! It’s wonderful to hear how much your son is enjoying the Legendary Box — that’s exactly the kind of imaginative, hands-on play we hope to inspire.

You captured the experience perfectly: the freedom to build anything, flatten it, and start fresh, all thanks to the magnetic design. We love that it offers the creativity and dopamine rush kids get from games like Minecraft, but in a real-world, tactile way that keeps them engaged and away from screens.

We truly appreciate your thoughtful feedback and your high recommendation. It means a lot to us that Click Blocks has become such a hit in your home!

Rated 5 out of 5 stars

Great customer service from Isabelle…

Great customer service from Isabelle and what a fantastic toy. My boy absolutely loves it!

November 28, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your lovely review! I’m really glad I could help, and it’s wonderful to hear that your little boy is loving his Click Blocks. Knowing they’re bringing so much fun and creativity into his playtime truly means a lot.

Rated 5 out of 5 stars

Son will love them

Ordered the Legendary park for my 6 year old son for Christmas, so he hasn’t actually played with them yet but I’ve had a sneaky peak and I’m sure he’s going to love them.
Customer service has been quick and very helpful when I had a question too.

November 28, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your lovely review! We’re really glad to hear you’re excited about the Legendary Pack — we’re sure your 6-year-old will absolutely love it on Christmas Day.

It’s great to know our customer service team was able to assist you quickly as well. We truly appreciate your support!

Rated 5 out of 5 stars

Lovely costumer service and friendly…

Lovely costumer service and friendly team

November 28, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your kind review! We’re really glad to hear you’ve had a positive experience with our friendly customer service team. Your support truly means a lot to us!

Rated 5 out of 5 stars

Very good service

I ordered two lots of the legendary pack blocks. The website was easy to use, the blocks look really neat and I also emailed to check on the status of the order, and the guys got back to me basically straight away, which was so reassuring.

November 27, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your wonderful review! We’re really glad to hear that you found the website easy to use and that you’re happy with how the Legendary Packs look. It’s also great to know our team was able to get back to you right away — we always want you to feel informed and reassured throughout the process.

We truly appreciate your support and hope the blocks bring lots of fun and creativity!

Rated 5 out of 5 stars

Bkack Friday

I ordered a Bkack Friday deal only to realise there was a better one a few days later. I contacted the company and their customer service response and solution was very quick and satisfactory! I would recommend buying from Click blocks!

November 26, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you so much for your lovely review! We’re really glad to hear that you reached out about the Black Friday deal and that our customer service team was able to help quickly and find a solution that felt right for you.

It means a lot to know you’d recommend Click Blocks — your support truly matters to us!

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