Click Blocks Reviews 573

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, often noting how much children and even adults enjoy playing with the blocks, which are seen as a great alternative to screen time. Many people praise the customer service for being helpful, prompt, and efficient in resolving issues, with quick response times being a common highlight. The overall ordering process is also frequently described as positive. However, some people were dissatisfied with the quality of the blocks, mentioning issues like small size or damaged pieces upon arrival. There were also occasional concerns regarding order fulfillment, with a few customers experiencing delays or problems with their requests not being fully addressed.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers expressing delight that children love the... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the good quality, noting the blocks... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the quick delivery and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the swift and helpful customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took a little while longer to come then expected and thought I had items missing, customer service replied promptly and resolved the issue. Not used the magnet blocks yet as I’ve ordered for Christmas... See more

Company replied

Rated 5 out of 5 stars

Great customer service, had a minor issue due to the courier being rough with the package but its been rectify asap. My daughter love the blocks, has requested a 2nd set. Highly recommended. Thank y... See more

Rated 5 out of 5 stars

Had an issue with courier (EVRI) which was dealt with straight away by customer services who arranged for another legends set to be sent out to replace the one that was ‘lost’. Also had a question abo... See more

Company replied

Rated 5 out of 5 stars

We bought an Elite pack of blocks for our grandson (aged 4) at Christmas and both he and his big sister were fascinated by them. They forgot their tablets and played with them together and with any a... See more



Contact info

4.1

Great

TrustScore 4 out of 5

573 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Legendary Pack - Good Value

Bought this pack as part of our granddaughters (10yrs & 5yrs)Christmas present. Arrived later than expected but this was down to when we placed the order and with the Christmas/NY holidays.
Awesome, a great choice and the girls have not stopped playing with them. Would definitely recommend buying a set or two.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Worth the wait …

Worth the wait took a little longer to come due to xmas and issue with finding my order but they communicated well and soon as they found my order got it sent out

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

The more the merrier.

I ordered 3 legendary packs for my kid for Christmas and we enjoyed them so much I decided to order 3 more legendary packs! The more blocks the better, you’ll have way more build options with more pieces! I had a minor issue with my order when it arrived, but customer service helped resolve the issue quickly and easily! Highly recommend these toys and this company!

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

Customer service 10/10 responded to our…

Customer service 10/10 responded to our email fairly quickly. We ordered 1x pro pack frozen world and elite pack original unfortunately we didn’t receive the elite pack but with perseverance and dedication from the team we have a replacement being sent, probably take few weeks to arrive but well worth the wait as my 4year old absolutely loves them.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Still suitable for my ten year old!

I wasn’t sure if these would be too young for my almost ten year old but he’s really been enjoying playing with them. They are good quality and pack neatly away so don’t take up loads of space. I think they’ve particularly appealed to him as a Minecraft fan and he’s asked for another set for his birthday next month!

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service…

4 and 6 year old niece and nephew absolutely love these blocks. I had a minor issue when placing my order and the customer service was excellent. They were so quick to respond and resolve my query. Would order again.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

My son got Click Blocks for Christmas…

My son got Click Blocks for Christmas and really enjoyed playing with them. He really liked the sound they made which reminded him of Minecraft and it was just nice to see him building things not using a screen for a change.
The packaging is unassuming but it didn’t take away from the enjoyment. The product is well made and well designed in my view.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Magnetic

This product is creative, fun and keeps my son away from screen time, which is a bonus!
It allows bonding moments. Such a brilliant idea, especially for adults who are not that keen on gaming, yet want to spend time and get involved with their kids

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Hours of building, hours of fun!

Ordered for my boy, excited is an understatement when he unwrapped these for Christmas!!
The legendary pack is unreal, the way these magnets connect all over is amazing. We've already had hours and hours of builds (not just our son either🤣)
Communication is swift and great, answered any queries I had also via email!
Great company, great blocks! Hiiiiighly recommend!!!

December 25, 2025
Unprompted review
Rated 3 out of 5 stars

Finally received the Click Blocks

Finally received the Click Blocks. What a palaver! They took 16 days too arrive - too late for Christmas. However, they are good quality blocks. They arrived from Hong Kong miraculously in a single bag and the 3 cardboard boxes were not damaged. Brought 3 legacy packs. No returns label in the bag. All the negative press, the scam fears and the lateness of the gift kinda took the shine off these. They ain't the cheapest on the market either.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

My son loves the blocks

My son loves the blocks, very colourful & stick together fab. Four arrived damaged in the pack, so i advised them & they were helpful in sorting it out quickly

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Lots of fun.

A little pricey but good quality and a lot of fun. Our blocks were delivered in time and packaged well. Great customer service.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting for delivery

I ordered a set of Click Blocks on 15/12/25 for my grandson's birthday on the 31/12/25 but have still not received my order. Even allowing for the busy time of year I think this is an unacceptable delay and I'm very disappointed with the poor service.
Edited to say the blocks finally arrived 2nd January. I'm hugely disappointed with the quality of the blocks and will be returning them but have very little in way of expectation of getting a full refund by the time I have to go to the expense of returning them. A very costly error of judgement on my part and deceptive marketing on Click Blocks part in my opinion.

January 1, 2026
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you for taking the time to update your review and share your experience. I’m genuinely sorry for the disappointment this has caused, particularly as the order was intended for your grandson’s birthday.

We understand how frustrating delivery delays can be during the peak holiday period, especially when gifts are involved, and we appreciate your patience while the parcel was in transit. We’re also sorry to hear that the product did not meet your expectations once it arrived.

If you haven’t already done so, please contact our support team at info@click-blocks.com
with your order number. Our team will review your case in line with our returns policy and explain the available options clearly so you know exactly what to expect.

We do take feedback like this seriously and regret that this experience has left you feeling disappointed.

Rated 5 out of 5 stars

Extremely happy

I ordered these blocks for my son’s birthday. He loves to play Minecraft and I was looking for an option that can get him off screen. Blocks seem to be of good quality and are holding g up well. Delivery was on time.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced rubbish

Took ages to arrive for overpriced rubbish. Straight in the bin, end of. Children will learn about what it is to be short changed.

December 31, 2025
Unprompted review
Click Blocks logo

Reply from Click Blocks

Thank you for sharing your feedback. We’re very sorry to hear how disappointed you are with both the delivery time and the product itself.

We understand how frustrating it can be when something arrives later than expected and doesn’t meet your expectations, especially when it’s purchased for a child. While many families do enjoy Click Blocks for creative, hands on play, we fully accept that it won’t be the right fit for everyone.

If you would like us to review your order or discuss your concerns further, our support team is available at info@click-blocks.com
and would be happy to look into this for you. We do take feedback seriously, even when it’s difficult to hear, as it helps us continue to improve.

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