The company website is easy to follow and clear. Cover seems comprehensive and prices much better than warranty offered by a dealer. Kelly was engaged in the conversation, clearly enjoys her job and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made an enquiry online for a quote as I have used this company previously. I was then contacted by Darren who helped go through all the different options for my car. He was extremely knowledgeable a... See more
Company replied
Samantha was very good at her job explained everything that needed to be done and explained all the legal stuff et cetera. Yes, you think normal car insurance to do the full amount when they pay you o... See more
Company replied
Easy website to follow and good choice of Warranty options. Better deal than our existing deal and almost 50% less cost. We only cover 1000/1250 miles a year in this car but a decent Warranty makes s... See more
Company replied
Company details
About Click4Group
Written by the company
Click4Warranty
Recognised as the only INSURED Car Warranty where cover starts DAY ONE (even for WEAR & TEAR) plus covers failure of insured parts identified at MOT or Service, any choice of 1, 2 or 3 years cover for cars up to 12yr/150,000 miles at policy start.
NO AGE OR MILEAGE LIMIT ONCE COVER STARTS!!
Recognised as the only INSURED Car Warranty where cover starts DAY ONE (even for WEAR & TEAR) plus covers failure of insured parts identified at MOT or Service, any choice of 1, 2 or 3 years cover for cars up to 12yr/150,000 miles at policy start.
NO AGE OR MILEAGE LIMIT ONCE COVER STARTS!!
Comprehensive Cover
Affordable at Purchase Reliable at Claim
Affordable at Purchase Reliable at Claim
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Click4Gap
Dealer GAP Insurance at online premium saves up to 70%
Since 2004 our team - underwriters, administrators, consultants and IT crew alike have worked to make Click4Group products respected as the best of their kind.
Dealer GAP Insurance at online premium saves up to 70%
Since 2004 our team - underwriters, administrators, consultants and IT crew alike have worked to make Click4Group products respected as the best of their kind.
Comprehensive Cover
Affordable at Purchase Reliable at Claim
Affordable at Purchase Reliable at Claim
There's no finishing line in business, and we continue to work hard ensuring our insurance backed policies continue to deserve the trust of our thousands of policy holders past, present and future.
We pledge to keep on delivering the best quality of service
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TRUSTED FOR VALUE, QUALITY AND SERVICE SINCE 2004
Working with Trustpilot feedback, we created our unique Click4Warranty COVER AT A GLANCE page www.click4warranty.co.uk/warranty which shares all policy information in a way that is clear, fair and not misleading. From benefits, choice of cover, to claims and limitations - everything is explained clearly on one page!
We thank all our reviewers for taking the time to post their experience. All comments are passed on to the relevant departments and, while it's never nice to receive a negative comment, we appreciate there's always room for improvement. Thank you for visiting Click4Warranty on Trustpilot.
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Any firm wishing to sell or advise on general insurance products must be Authorised and Regulated by the Financial Conduct Authority (FCA).
Click4Group is directly authorised and regulated by the Financial Conduct Authority. You can check this on the FCA’s Register by visiting the Financial Conduct Authority website, which contains a link to a register of all regulated firms, can be visited at www.fca.org.uk. The FCA can only give general information and cannot recommend the products of any company.
Click4Group is a trading style of Future 45 Limited
COMPANY REGISTRATION No. 5407413
DATA PROTECTION REGISTER No. Z933878X
FINANCIAL CONDUCT AUTHORITY (FCA) No. 461102
Contact info
Warwick House, CM19 5DY, Essex, United Kingdom
- 0208 819 3424
- email@click4group.co.uk
- click4warranty.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
“I purchased GAP insurance for my new…
“I purchased GAP insurance for my new car because I wanted peace of mind, and I’m really glad I did. The policy was easy to understand, and the customer support team explained everything clearly. When I had to make a claim after a write-off, the process was smooth and the payout was exactly as expected. Highly recommended!” — Sam
February 24, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to share your experience. It’s great to hear that your GAP cover gave you the peace of mind you were looking for and that everything was clearly explained from the outset.
We know how important it is for the policy to be straightforward and for claims to be handled efficiently, especially following a write-off. I’m pleased the process ran smoothly and that the settlement met your expectations. That’s exactly the level of clarity and support we aim to provide at Click4Group.
We appreciate your recommendation and your trust in us, and we’ll continue to focus on delivering reliable protection and responsive service.
Kind regards,
Brooke
Reply from Click4Group
Hello,
Thank you for your feedback. It’s great to hear that you found the team helpful and that everything was clearly explained. We aim to make our automotive value-added products straightforward and easy to understand, so you can choose the cover that suits you with confidence. We appreciate you taking the time to share your experience and will continue to focus on clear, supportive service.
Kind regards,
Brooke
Greate value great customer service and…
Greate value great customer service and brilliant price! Definitely recommend it 👌
February 17, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to share your feedback. It’s good to hear that you found real value in the price and that our customer service made a positive impression, as providing straightforward, cost-effective cover and helpful support is central to what we do at Click4Group. We appreciate your recommendation and will continue to focus on keeping our service responsive and our products competitive for all our customers.
Kind regards,
Brooke
Excellent customer service
February 17, 2026
Reply from Click4Group
Hello,
Thank you for your feedback. It’s encouraging to know that our customer service stood out, as we work hard to keep things clear, helpful and straightforward for our customers. At Click4Group we aim to make our automotive insurance products good value while ensuring support is always there when it’s needed, and we’ll keep that focus going forward. We appreciate you taking the time to share your experience.
Kind regards,
Brooke
The phone call was very easy
February 16, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to share your feedback. It’s good to hear that you found the phone call easy and straightforward, as we work to keep arranging and managing our policies simple and clear for our customers. We appreciate you choosing Click4Group and will continue to focus on providing a smooth, easy experience whenever you deal with us.
Kind regards,
Brooke
Hi i took out a used car warranty with…
Hi i took out a used car warranty with this company recently dont go with them i had an astra with the so called 5star cover crap useless i took my car to vauxhall and because they would only pay 40 pounds towards a check which vauxhall charge at 140 pounds an hour i was not paying this and took the car home and called and stopped my cover no sorry from them no deposit back do not use this company AA are a lot better cost more but they dont lie to thete customers
January 14, 2026
Unprompted review
Reply from Click4Group
Hi Colin,
We're sorry to hear that you're unhappy with your claims experience and understand the frustration that can occur when expectations aren't met. That's why we always strongly advise policyholders to read and understand their policy terms and conditions when taking out cover to avoid issues later on.
So that we can investigate this further we need some information from you. This request will come to you from Trustpilot. Please respond within 3 days and we'll be glad to help where we're able.
Kind regards,
Brooke
Reply from Click4Group
Hello,
Thank you for your feedback. It’s great to know you felt the pricing was right for what you needed, as we aim to offer policies that provide clear value and suit different requirements. We appreciate you taking the time to share your experience and will continue working to keep our cover options practical, fairly priced and easy to arrange.
Kind regards,
Brooke
I took out a policy and it’s been 3…
I took out a policy and it’s been 3 days and I’ve yet to receive my policy.
February 9, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to leave us your feedback, we are sorry to hear you didn't receive your policy details.
We can see this was sent to you on Monday February 9, however it was blocked from reaching your email provider.
We have resent your account login details to you today so that you can access your policy pack.
Kind regards,
Brooke
Excellent sales team can't fault…
Excellent sales team can't fault anything brilliant
February 9, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to share your feedback. It’s great to hear that our sales team provided such a smooth experience and that everything met your expectations. At Click4Group we focus on making our automotive insurance products straightforward and good value, while ensuring our team is always on hand to help. We appreciate you choosing us and will continue to give your cover and service our full attention.
Kind regards,
Brooke
Knowledgeable and professional adviors
Knowledgeable and professional advisors who ensure that you are taking out the best warranty cover for your vehicle. Not pushy sales people. I have been with this company for 3 years now. Their prices are very competitive. Would highly recommend.
February 9, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to share your experience and for staying with us over the past three years. It is good to hear that our agent was able to assist you in choosing the right warranty cover in a professional, straightforward way, and that you felt comfortable without any pressure.
We work hard to keep our pricing competitive while making sure customers have clear information and support when protecting their vehicles, so your comments mean a lot. We appreciate your recommendation and will continue to give your cover the same careful attention going forward.
Kind regards,
Brooke
Clear and helpful.The lady i had…
Clear and helpful.The lady i had explained everything to me nothing was to much trouble. Great service!.
February 9, 2026
Reply from Click4Group
Hello,
Thank you for your feedback. It is good to hear that everything was explained clearly and that our advisor took the time to help without rushing, as making cover easy to understand is an important part of what we do at Click4Group.
We aim to provide straightforward guidance and reliable support so customers can feel confident in the protection they choose, and we will continue to give your policy the same level of care and attention. We appreciate you taking the time to share your experience.
Kind regards,
Brooke
Tunji was very helpful and professional…
Tunji was very helpful and professional I would have no hesitation in recommending your company to friends and family.
February 5, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to share your feedback. It’s great to hear that Tunji was helpful and professional, and that you would feel comfortable recommending Click4Group to friends and family. We work hard to make our automotive insurance products straightforward and good value, while keeping service clear and supportive throughout. Your comments are appreciated and we will continue to focus on providing the same level of care going forward.
Kind regards,
Brooke
Very easy to understand online
Very easy to understand online. Prices quoted far exceed competitors prices and cover for the 5 star warranty is great. I now feel happy with my cover. Let’s hope everything goes well.
February 6, 2026
Reply from Click4Group
Thank you for taking the time to share your feedback. It’s good to hear that you found the online process clear and that the level of cover, particularly the 5 star warranty, has given you confidence in your policy.
At Click4Group we focus on making protection straightforward and ensuring our customers have cover they can rely on, and we continue to keep a close eye on the service we provide throughout the life of the policy. We appreciate you choosing us and hope your cover continues to give you peace of mind.
Kind regards,
Brooke
Garage could not believe my repair…
Garage could not believe my repair would not be covered on a 5 star cover. Avoid this company at all costs.
February 5, 2026
Unprompted review
Reply from Click4Group
Hi Richard,
We're sorry to hear that you're unhappy with your claims experience and understand the frustration that can occur when expectations aren't met. That's why we always strongly advise policyholders to read and understand their policy terms and conditions when taking out cover to avoid issues later on.
So that we can investigate this further we need some information from you. This request will come to you from Trustpilot. Please respond within 3 days and we'll be glad to help where we're able.
Kind regards,
Brooke
Easy to sort and good price
Easy to sort and good price. Friendly agent after checking online worked through quote and changed for me to check prices. Best price I could find for good cover.
February 3, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to share your feedback. It’s great to hear you found the process easy to sort and that our team could walk you through the quote and adjust it to suit you. Making sure you get the right cover at a competitive price is exactly what we aim for, so we’re pleased we could help you find the best option. We appreciate you choosing Click4Group and will continue to be here whenever you need support.
Kind regards,
Brooke
The website needs work
The website needs work - they should try usinging it. lots of boxes that are not doing what they should!
February 3, 2026
Reply from Click4Group
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear the website didn’t work as smoothly as it should and that some parts felt frustrating to use. Providing a simple, reliable online journey is important to us, so we tried calling you to see where you struggled, but unfortunately were unable to get through at the time. We appreciate you flagging this and will continue working to improve the experience for our customers.
Kind regards,
Brooke
Great customer service
A great service loved being able to talk to a friendly agent rather than another chat bot or getting stuck in online quotes . Made it a great customer experience.
February 2, 2026
Reply from Click4Group
Hello,
Thank you for sharing your experience. It’s great to hear that speaking with one of our team made the process easier and more personal for you. We believe real conversations help us better understand what our customers need and provide the right cover without the hassle of online forms. We appreciate your feedback and will continue focusing on delivering straightforward, supportive service.
Kind regards,
Brooke
Reply from Click4Group
Hello,
Thank you for your feedback and for highlighting the clear explanation of the product. We focus on making our cover straightforward and easy to understand so customers can choose with confidence. We appreciate you taking the time to share your experience and look forward to continuing to support you.
Kind regards,
Brooke
Reply from Click4Group
Hello,
Thank you for your review. We’re glad to hear everything felt straightforward, as we aim to keep our products clear and easy to arrange so you know exactly what you’re getting. We appreciate you taking the time to share your experience and we’ll continue working to keep things simple and transparent.
Kind regards,
Brooke
Reply from Click4Group
Hello,
Thank you for your feedback. It’s great to know our communication made a positive difference, as we work hard to keep everything clear and keep customers informed at every step. We appreciate you sharing your experience and will continue to provide the same level of support and attention.
Kind regards,
Brooke
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