Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more
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ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.
Contact info
1444 S. Entertainment Ave., Ste. 410, 83709, Boise, United States
- 800-390-6035
- support@clickbank.com
- clickbank.com
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he was helpful and understood my issue
Customer Service was well versed in my issues and…
Roxana was well versed in my issues and was a great help with customer service
ClickBank of Boise Idaho is a scam
I ordered a product through ClickBank, was charged and never received it. The order was for six bottles of BrainHoney. I never received the order and was declined the opportunity of even applying for a refund. Although in the advertising they offered a 90 day money back guarantee they wouldn't even accept my request. ClickBank of Boise Idaho not only represents these scam artist they participate in the fleecing.
I feel Adrian was following a script…
I feel Adrian was following a script and I’m going through the same thing I went through on April 10th. I was sent a link with the tracking link and they said nothing was available.
UK buyers need to beware-no customer service for uk
UK buyers need to beware. Clickbank customer service has gone down the toilet. Ive tried their live chat for days on end no one answers - use their messaging ticket service and they allow rogue sellers to just play with you. Be very wary of buyign anything through them - they are ignoring uk buyers.
Joyclyn was very helpful and attentive…
Joyclyn was very helpful and attentive with my issue.
Brain Honey return questions
Dafne quickly recognized what I needed and put me on the right path to complete my product return.
Ivis was very helpful
Ivis was very helpful. While it was too late to cancel the portion of my order that I wanted to cancel, she was helpful by submitting my request to the seller. I don't know if Ivis is a real human or AI but she was very helpful.
Representative
The representative was polite, no foolishness, gave me the information to correct the issue.
Eileen was very professional and…
Eileen was very professional and knowledgeable. I wish ALL
Service reps were like Eileen. I hope CB appreciates her.
Eileen was friendly and very helpful
Eileen was friendly and very helpful. She understood the situation and resolved it with me. I appreciate that.
try again
wait time today was not too long. Jonathan was handling several chats at one time so response time was a little confusing. He was respectful and helpful but my package was received April 7 and nothing was done until I contacted them today and now it will be at least 5 more days. I hope they will follow through because they did not follow the request the first time even though I did everything correctly
The online texting was fast and…
The online texting was fast and efficient. Thank you
Complete professionalism
Complete professionalism, very thorough customer service.
I hope that my request will be taken…
I hope that my request will be taken seriously. I realized after I made the order it was to much so that is why I contacted you and I feel you are going to handle it in an appropriate time frame so it can be taken care of before 12 bottles are sent.
Sergio was terrific!
Sergio found my order & pricing and referred me to the provider to expedite my refund, using a tech support ticket. He said they would email in 1-3 business days. I appreciate his help & look forward to hearing from Vital Roots. Thank you.
I waited quite a while
I waited quite a while, but when Jocelyn looked everything up and got back to me, she gave me peace of mind about the product I had ordered.
Bunch of crooks
Bunch of crooks. Deceptive return conditions. Multiple delayed responses to cancellation of order. Sent "merchandise" NEVER ordered.
Ivis is who I spoke to she was very…
Ivis is who I spoke to she was very professional. The only reason I put a 4 is because I do not have a concrete answer as to when my refund will be returned to me.
Adrian E
Adrian E was both patient and efficient...I really appreciate her assistance...
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