ClickBank Reviews 

6,438
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and polite staff for providing exceptional support and making live chat interactions pleasant. People really appreciate how patient, professional, and knowledgeable the agents are when answering questions and resolving issues. However, some customers also noted that the wait time required to connect with an available agent was much longer than expected. A few people experienced frustrating delays, technical glitches, or difficulties when trying to secure a proper refund for their orders. Others mentioned that getting a final resolution required multiple requests and a significant amount of work.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting representatives who are polite,... See more

Customer service

Customers had positive experiences with customer service, frequently praising representatives for being... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising quick replies and short wait... See more

Refund

Consumers find refund to be ambiguous, with some reviewers praising helpful staff who quickly issued money... See more

Product

Customers consistently note ambiguous experiences with product, while some consumers praise helpful staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more

Rated 5 out of 5 stars

Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat. I wish... See more

Rated 5 out of 5 stars

Jose was very patient with a convoluted issue. He helped me as best as he could within the confines of your policies. A support ticket to the seller was submitted with the offer to get back in touch... See more

Rated 5 out of 5 stars

My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product. First I had the wrong product delivered, which I returne... See more


Company details

  1. Electronics & Technology

Written by the company

ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,438)

547 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eileen is a valuable asset

Eileen was exceptionally helpful in researching and resolving my query regarding how to process a refund request. She is a great example of a person who made a good faith effort to keep the "cuss" OUT of Customer Service! If I were still in business, I'd try to poach her from your company. Great help is becoming harder to find (and keep) these days.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

WELL, HONEST, FORTH-RIGHT, AND, A PLEASURE!

WELL, FIRST OF ALL. YOU FOLKS ARE VERY HONEST WITH YOUR SALES, U DO NOT TRY AND CREATE EXCUSES AS TO WHY I DID NOT RECEIVE MY PRODUCT. IF! THERE WERE MORE REPUTABLE ORGANIZATIONS LIKE YOURSELF'S OUT ON THE MARKET, I WOULD SHOP WITH CONFIDENCE THAT IF I DID NOT RECEIVE MY PRODUCT, THAT I COULD REST ASSURED I COULD GET MY MONEY BACK. JOYCELIN WAS A GREAT EXAMPLE OF WHAT I AM SPEAKING ABOUT. WONDERFUL PERSON TO COMMUNICATE WITH!

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

All indications point to a stahl tactic…

All indications point to a stahl tactic by ClickBank. reviews on the bank are somewhat terrible. as for the individual who chatted with me, they were helpful and polite. i am holdingmy breath that i will actually receive a refund.

May 13, 2026
Unprompted review
Rated 4 out of 5 stars

Two orders

The first person Bot never got back with me. Marlene, was the one who really helped me with my issue. She was at least attentive.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful Staff

I had a problem with a purchase and Angel R. on the Clickbank chat site was very kind in helping me. She sent a letter off to the company, along with copies to me, within just a few minutes. My typing is not as fast as it once was, but Angel was very patient and professional!

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Needed to cancel

Well I had a problem with my wife not being able to take this medication so I contacted customer service and they took care of it right away greatly appreciated

May 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look