Clicktrans Reviews 2,210

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, finding it easy to use and efficient for their transportation needs. Many people appreciate the competitive pricing and the positive user experience provided by the platform. The staff is often described as professional, polite, and helpful, contributing to a smooth process. Reviewers also praise the website for its intuitive design and functionality. However, some customers also noted occasional issues, such as a few instances where pricing discrepancies occurred upon arrival. Some people were dissatisfied with the platform's support regarding certain transactional aspects. A few reviewers also experienced delays in receiving quotes or difficulties leaving reviews on the platform.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency and... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive and fair prices for their... See more

User experience

Clients share positive opinions on user experience, consistently describing it as smooth, easy, and efficient... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the professionalism, helpfulness, and... See more

Website

People report positive experiences with the website. Many customers found the platform easy to use,... See more

Based on these reviews

Rated 5 out of 5 stars

New to Clicktrans, struggling to move an oversized bike with limited options, posted an advert had around 10 responses and accepted one. The driver contacted me to discuss collection and delivery and... See more

Rated 5 out of 5 stars

Easy to use. Happy. 10% commission feels pretty steep price to pay. But well, it has value (different proposals quickly, some certification that i can trust the service company) so im Ok. Dont know th... See more

Rated 5 out of 5 stars

This platform does exactly what it should - manage offers and demands in transportation. No frills no furbulous. Easy, fast, reliable - found the perfect service. Only one thing: the terms of paymen... See more

Rated 5 out of 5 stars

From Clicktrans I bbok the service of moving my home. The booking was easy and I can select from many quotes which suites me in time and budget. I selected Angela transport provider they arrived... See more


Company details

  1. Online Marketplace
  2. Logistics Service

Written by the company

Clicktrans is the perfect solution for your shipping needs. With us, your items can be delivered by a company "going there anyway". We are a fast and easy way of finding great and Eco-friendly transport opportunities. With more than 500 new listing every day and thousands of verified transport providers registered, you will be able to receive quotes for your delivery in just a few minutes/hours. Times have changed, and that is why we offer this handy tool. Connect with all European countries in just one click.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Possibility to find cheap transport option

Clicktrans helps me to find a cheap option to transport my car from Austria to Bulgaria.
Instead of 1000 Euro i have paid 800 Euro. And this was only possible because of Clicktrans.

Also when i had questions about the transport company, i get a soon answer from Clicktrans.

I felt very good with the service offered on Clicktrans. Thank you

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and amazing staff

The service was excellent! The staff working there are very friendly and helpful, and the shipment was handled precisely and efficiently. Roksana, the transport agent, went above and beyond to help me with the language barrier and even contacted the mattress company I was buying the mattress from on my behalf to schedule the delivery and handle all the intermediate communication.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick and easy process.

Clicktrans came to my rescue after another company cancelled my move at the last minute. I received several offers, and was able to arrange a very quick collection (with the help of Marlene). Everything ran very smoothly. Next time I'll go straight to ClickTrans.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best market prices and Ease of use

Ease of use. Great visibility of the bidders and their ratings and experience. Maybe add a couple of mentions like "price includes insurance" and "professional transport documents, like CMR". I will definitely recommend Clicktrans to my entourage

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

TRUFFATORI

Dopo aver accettato il preventivo mi hanno messo in contatto con il trasportatore,un tale Rosario.
In più di un mese non è riuscito a effettuare il servizio e da un mese sto ancora aspettando il rimborso di 730€.
Non fidatevi,zero professionalità e zero onestà
After accepting the quote, they put me in touch with the carrier, a man named Rosario. He hasn't been able to complete the service for over a month, and I've been waiting a month for a refund of €730. Don't trust him, he's got zero professionalism and zero honesty.
Después de haber aceptado el presupuesto,me pusieron en contacto con el transportista,tal Rosario.
Después de un mes no me hizo el servicio y desde un mes sigo esperando los 730€ que pagué de vuelta.
No confíen no son profesionales ni tampoco honestos

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful making commitments

Be careful making commitments. You will receive quotations but their system allows quotations to be withdrawn at any time. I enquired about shipping a TV, got a quotation, ordered the TV, went to accept the quotation, but it had already been withdrawn despite the fact that I had detailed chats with the transport company, with them telling me they could collect anyday, they were waiting for me, so on and so forth. Essentially useless.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

It was a very good experience

It was a very good experience. I needed to move some books and I got an offer very fast and the company was very professional. Everything went smooth.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Juan provided an absolutely fantastic and fabulous service – professional, reliable and genuinely pleasant to work with. All items arrived in perfect condition without any damage. I am extremely satisfied and highly recommend him without hesitation. Thank you for enabling me to find the perfect transportation company on your platform.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

No frills no furbulous - good service

This platform does exactly what it should - manage offers and demands in transportation. No frills no furbulous. Easy, fast, reliable - found the perfect service.
Only one thing: the terms of payment should be somewhere to be found on the website.
But it worked anyway.

November 11, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look