ClickUp Reviews 515

Using ClickUp, I keep our team organized and focused on our goals. I create and assign tasks, track our progress, and make sure everyone is aligned on priorities. The platform helps us collaborate better and deliver results efficiently every week!

Just really easy to use, once you get the hang of it

All the features are upgraded gradually, This is a great tool and will save cheaper for all the integrations combined, CUp is your go to Project Management Software

ClickUp has completely transformed how I manage my team and clients. We used to juggle multiple apps for tasks, documents, and reporting, but now everything lives in one place. The automations save us hours on recurring work, and the new AI features are a game-changer for drafting client updates quickly. Highly recommended for any business looking to scale.

Horrible. They just don't want you to delete your profile. Worst website ever.

Click Up was already great when I started using it 7 years ago. I feel it is incredibly user-friendly and agile.

But what makes it shine, is the constant development and improvement. I feel like CU is building and scaling with me as I grow as a professional

the app helps me stay productive and is flexible so I can change it to meet my needs if projects/work flows and types change, way better than Monday, Wrike, and other tools -you'll get stuck or boxed in with those

ClickUp is a very versatile program which allows for managing a dynamic work flow - highly recommend!

ClickUp is more a part of my routine than you might imagine. I've developed a deep affection for the processes and features it offers, almost converting every coworker to use ClickUp more than anyone else. I nicknamed them Clickers.

ClickUp has consistently proven to be a reliable, flexible, and powerful platform for managing complex projects. What I appreciate most is how well it adapts to different workflows — from daily task tracking to coordinating multi-team deliverables. The interface is intuitive, the features are robust without feeling overwhelming, and the constant product improvements show a genuine commitment to listening to user needs.

For teams that require clarity, structure, and collaboration in one place, ClickUp is an invaluable tool.

ClickUp is highly customisable. We were able to replace a number of platforms with just ClickUp, this included workflow, CRM and productivity software.

ClickUp presents a versatile project management solution, commendable for its extensive feature set and customizable interface. While the platform offers a comprehensive suite of tools suitable for diverse team workflows, its complexity may pose a learning curve for new users. Overall, ClickUp provides a robust environment for managing projects and tasks, contingent upon the user's willingness to invest time in mastering its functionalities.

Task management becomes easy and productive.There's one thing I feel that lacks is in many aspects data is not being generated/considered for dashboard for example : when there are multiple assignees or subtasks etc. Also haven't yet explorede feature of creating epic , story or main task and subtasks for a big feature yet just worked with simple independent tasks

Really good app and powerful, useful tool!

Easy to use. Keeps my team organized.

Great app for team collaboration. Everyone knows what every one is upto.

It is just were we go to get work done! Too much work sprawl before, now it's all managed and organized in ClickUp, no more chasing tasks.

It used to be good for keeping tasks in one place. But now its getting too expensive, and almost everything needs a payment, even checking the history of past messages. It still works, but it doesn't feel worth it anymore.

I've been using ClickUp professionally for 2+ years as a consultant, implementing it for multiple agencies and businesses. It's become my go-to platform for building complex workflows and client management systems.

What stands out:
- Incredible flexibility for custom workflows and dashboards
- Native automation capabilities that replace multiple tools
- Ability to structure workspaces for different team sizes and industries
- The dashboard features give teams real-time visibility they've never had before

I've successfully deployed ClickUp for an SEO agency managing 20+ client projects (9-person team) and an outbound sales agency needing workflow restructuring. In both cases, the platform handled complex requirements without breaking.

The learning curve is real - it's a powerful tool, which means it takes time to master. But once you understand the system, you can build almost anything.

As someone who's built workspaces using custom field configurations, and multi-level automation, I can confidently say ClickUp delivers for teams serious about consolidating their operations.

If you're looking for a simple task manager, this might be overkill. But if you need a full operations platform that scales with your business, ClickUp is worth the investment.

What do you like best about ClickUp?
The feature set is comprehensive and the automation capabilities are powerful. When it's working, ClickUp handles task management, client tracking, and lead management well. The flexibility of custom fields and views is genuinely useful for complex workflows.
What do you dislike about ClickUp?
The complete lack of phone support is a major liability for any business relying on ClickUp for critical operations. You're limited to email-only support, and even then, response times can be extremely slow or nonexistent.
We experienced a billing issue where our account was shut down without any meaningful attempt to resolve the situation. Despite reaching out proactively to arrange payment and work out a solution, our emails went completely unanswered. Our account was shut down anyway, causing us to lose thousands of dollars in revenue since we use ClickUp for all customer and lead acquisition processes.
What's particularly frustrating is receiving automated messages saying "we're here to help" and asking about "extenuating circumstances," but then having those inquiries ignored entirely.
What problems is ClickUp solving and how is that benefiting you?
When accessible, ClickUp centralizes our customer management, lead tracking, and team workflows. However, the support issues significantly undermine these benefits.
Recommendations to others considering ClickUp:
If you're considering ClickUp for business-critical operations, be aware:

There is NO phone support, only email
Even for paying customers, support response times can be unreliable
Enterprise/business accounts don't appear to receive priority support
If your account has issues, you may lose access to critical business data with little warning or recourse

If you need responsive customer support or your business can't afford downtime, I'd strongly recommend considering alternatives like Monday.com, Asana, or other platforms that offer phone support for business accounts.