Climb Reviews 27

Great opportunity with Climb at a time that I really needed the help. Thank you.

Lisa did an amazing job answering my questions

Orsolina Fimognari was extremely helpful in walking me through this process from start to finish, from the initial stages to what the benefits of the Program were, how long it would take, etc. Everything was laid out in an easy to understand way with all questions answered either by phone or email. It was a very pleasant experience all the way through. I would recommend Climb's program to anyone. The Service was top notch.

I have been a client of Climb Ins for 5 years and I honestly have nothing but good things to say about them . When I have been off work several times due to medical reasons it was very stressful for me financially and emotionally and all I can say is Thank goodness that I had taken out the insurance on my loan through Climb. I had call them and explain that I was off of work and not sure when I will be returning back to work because of my injuries . They took my information and had someone call me back. Well I was so lucky to a have one of there employees call me back name Orsolina Fimognari she is so friendly and help me through the 6 months that I was off work .
Any paper work that needed to be filled out she would get it to me and help me with any questions about it or any parts I didn't understand. I was so lucky to have that financial burden taken off of me while I was off work and lucky to have Climb paying my monthly payment . They have such great employees working for them.
Keep up the great work and thank you Orsolina from the bottom of my heart Climb is so lucky to have you working for them. I will never forget all that you have done for me ,you went above and beyond.
I'm so happy I made that decision to take out your insurance on my loan.
I would highly recommend your company to anyone keep up the great work and again thank you .

Climb promises in their marketing to regularly report to both bureaus. For me in almost 8 months of payments, They have only reported to TransUnion and not Equifax. After 7 months of payment history, my credit score increased by only 10 points. Climb's lack of reporting to Equifax after almost 8 months now and their lack of replies to my multiple inquiries on this matter, combined with the very minute improvement in my score, is why I'm giving them two stars.

It took a lot of attempts at communication just to get them to finally report to TransUnion after the first few months. Since then, I have had to contact them numerous times asking why it is not on Equifax. Usually, there is no reply. One time someone phoned me and seemed surprised by this. They promised to check into it as they did not have an answer. But another month or two goes by with nothing reported to Equifax, and once again, no follow up on my subsequent inquiries to the same matter.

The two stars are mainly for the fact that the loan has a reasonable interest rate and does not come with additional fees. I'm not sure if it was worth it to have my score increase by only 10 points, and one bureau not have it show up at all. It's unfortunate about their lack of communication and lack of reporting to both agencies as promised.