Climbing Frames UK Reviews 51

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent service, ordered a set 4 days ago all delivered perfectly. Can not recommend enough

Rated 5 out of 5 stars

It took the best part of a weekend (with help) to assemble our climbing frame (a Windale), but the instructions were clear and all the components were clearly labelled. If you can put together basic f... See more

Rated 3 out of 5 stars

We were impressed with the service but when we received the flat pack climbing frame this is more complicated than what it needs to be. The screws and bolts requires double refrencing when both r... See more

Rated 5 out of 5 stars

This is our second purchase from Selwood / Climbing Frames. Delivery arrived early, we opted for the basic curbside delivery as it was to our holiday home and we were both there, There were multiple... See more

Company details

  1. Toy Store

Information provided by various external sources

Wooden climbing frames and outdoor climbing toys. Activity toys to encourage outdoor play. Top quality childrens climbing frames and outdoor play toys at great prices from ClimbingframesUK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 3 out of 5 stars

Good service & delivery but poor instructions

We were impressed with the service but when we received the flat pack climbing frame this is more complicated than what it needs to be.

The screws and bolts requires double refrencing when both refrences could easily be inserted on the label. Also it would be helpful if the bolts and washes were to be put together.

October 29, 2011
Unprompted review
Rated 4 out of 5 stars

you get what u pay for @ sale price

Frame was easy to put together. A lot of screws and bolts missing which was unfortunate. wood is treated but only with, what looks like one coat, time will tell. All in all a good buy at £300. Wouldn't pay more for it purely because of the missing equipment. My kids love it though!

October 19, 2011
Unprompted review
Rated 5 out of 5 stars

An outstanding product

We're delighted with the Highlander. We have 3 children (4,5,7) who can't keep away from it! A challenge for dad and grandad to assemble (2 long shifts and 6 recharges of the power drill over a Saturday and a Sunday), but enjoyable and very satisfying to see it coming together. We bought extra monkey bars, which fit easily to the left hand side of the frame. One of our roof parts was split too, which we're in the process of getting a replacement for, and so far the after service (with the manufacturer, not with Climbing Frames) to get this has been very personal and high quality. Overall - excellent, and great value for money through Climbing Frames.

October 16, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

Enquiry about a replacement safety net for trampoline was dealt with very efficiently and a replacement was sent promptly.

October 15, 2011
Unprompted review
Rated 5 out of 5 stars

Great product, even better customer service

After browsing the site my husband and I decided on the Meadowvale climbing frame for our 2 sons (aged 3 & 6 years) and after placing the order the delivery was organised for less than 2 days later. The delivery was first thing in the morning and it was amzing how compact it all was. After sorting through it I realised I'd not ticked the box for the free sandpit but one call to Climbing Frames Uk sorted this out and it was delivered the following day at no charge (thank you). My husband and brother-in-law took a full day to sort and build it up so be prepared for that, there are loads of pieces but we labelled every piece (using masking tape and writing on it) and it was just a case of putting it all together following the comprehensive instructions. There was 1 piece of wood which had a slight crack/flaw in it but again one call to Climbing Frames Uk and we had the new piece a couple of days later.
My kids absolutely love their climbing frame, the slide is really slidey so we've put a mat at the bottom of it. It looks great in our garden and the quality is excellent.
All in all a quality product from a quality company.
Thank you!

October 14, 2011
Unprompted review
Rated 5 out of 5 stars

excellent service

the service was excellent recieved delivery on time the driver even rang me 15 mins before he arrived so i was able to recieve delivery, there was 1 missing part but filled in form on the internet and the part was delivered 2 days later without no problems

October 13, 2011
Unprompted review
Rated 5 out of 5 stars

happy kids happy mummy

delivery was fast,and tho there was lots of little bits my hubby managed to put it 2geather for a few hours over a few days with help from a mate.once up it is good looking,strong and just as good as any frame you would see in the park.well good value for money.my children spend hours on their frame and all the friends play on it to,so happy kids happy mummy.would tell anyone to buy from climbingframesuk!!

October 13, 2011
Unprompted review

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