Clinicalnutritioncenters Reviews 

187
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Placed order, no shipping or tracking info and it’s 2 weeks later. Phone number says vm is full and no response to email. I should have checked reviews before ordering…hopefully you see this and the r... See more

Rated 1 out of 5 stars

Placed order July 6. Status shows manual verification required. I have emailed company twice and have not received any response. I understand that COVID is causing delays. However I placed 2 orders on... See more

Company replied

Rated 1 out of 5 stars

Payment with Visa Credit Card(s) from abroad are not accepted. I purchased with you in January, 2019 and paid with credit card from abrod (currently I live in Brazil) and had no problem. Now, you... See more

Company replied

Rated 1 out of 5 stars

I have never had such a poor experience online when simply ordering vitamins and supplements. The company charged my card and it has been in “awaiting credit card settlement” for over a month. You hav... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy
  3. Vitamin and Supplements Store

Information provided by various external sources

Clinical Nutrition Centers combines the personal touch of a local, independent physician’s healthcare office, a nutritional medical dispensary, and a retail sales outlet, with the convenience and product selection of shopping online. Our founder has over 28 years experience in the integrative medicine natural health care field, and who has decades of experience in navigating the professional supplements and nutritional products industry that contains massive volumes of products available to physicians. His education, training, and knowledge in functional medicine has provided cutting-edge solutions for patients since the 1980s. Clinical Nutrition Centers is a family business founded on the principles true natural and healthy holistic health care should of combine honesty, integrity, and affordability. Clinical Nutrition Centers established the family's next generation cutting-edge health care business with these goals in mind and heart: To be a world leader in making available and affordable the best holistic health care assessment and nutrition treatment programs combined with the highest quality professional strength nutritional products. Our company seeks to provide our customers with the most clinically effective natural and nutritional based supplements and remedies together with accurate methods to determine the precise products your body needs to improve function, get healthier, and stay healthy with fresh products and fast shipping. Our first retail location opened in 2012 in Wexford, PA. Our walk-in natural health care clinic and retail store is open 10am-6:00pm Monday through Thursday and 10am-5pm on Fridays Eastern Standard Time Zone. Phone line hours are available during the same operations hours for walk-ins, Monday through Thursday 10:00 am - 6:00 pm and 10:00 am - 5:00 pm Fridays during Eastern Standard Time. If you reach us by telephone after we are closed, you are welcome to place orders on our voce mail and we will call you back ASAP.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

187 reviews

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1.3

All reviews

(187)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

D-Hist

The product arrived quickly and was an easy transaction. This website was reasonably priced for the D-Hist and I will happily used them again to make this purchase.

October 3, 2019
Unprompted review
Rated 1 out of 5 stars

Tom Lawrence says some strange things…

Tom Lawrence says some strange things on the radio. He has one location but continues to talk about his store as if he has multiple locations. Why lie Tom?

I do believe in natural health but go to someone else. I wouldnt trust him. He sounds like a, lets say, weirdo from his radio show. He makes me laugh. Part and parcel.

September 20, 2019
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

We totally disagree with anonymous '2 duckets" postings such as yours originating from competitor facilities, or competitor physicians, or someone posing as a customer or patient, but who really is not one, for the purpose of attempting to discredit something or someone for their own gain, by using varied slanderous and/or libelous statements. For all our loyal customers and patients, let us disabuse you all of the falsehoods perpetrated by this poster. All radio show content presented by Dr. L is backed by science and research, Dr. L may love talk radio, but he does not like to listen to every talk radio host, so the poster's opinion is without merit. CNC chose its name when a single location website name was already taken at the time, but since CNC may expand its operations to multiple locations, this makes the existing name perfect as it allows expansion when needed. We do not expect to believe "everyone" authoring a comment review on our website within the web browsing universe is credible and/or truthful. Since the poster is not a pateint, your recommendations for people to seek natural healthcare elsewhere is also without merit. Basically, it is easy to interpret that you the poster is nothing more than either a competitor, or a shill for Big Pharma's anti-holistic healthcare organizations, which are legalized racketeering corrupt organizations & cartels that rely on making people think their only choices to help their health is poisoning, burning, & mutilation (elective drugs, elective radiation, & elective surgery). Dr. L does not subscribe to Big Pharma's and its subsidiaries' typical mantra and misinformation campaigns of offering, promoting, and mandating only those three types of options be available for healthcare intervention. We feel the poster should spend all their extra free time, which the poster apparently has a lot of, purchasing and using for your own use all the Big Pharma drugs, radiation, and surgery you can get your hands on. That way after you find your life will have severely deteriorated and suffered from quality and quantity, you can wonder whether the the universe settled its Karmic judgement. Dr. L has been trusted by thousands, so the poster is free to trust in whom ever it wants to trust, so if Big Pharma is your pill for your ill, enjoy the fall out. One thing Dr. L is not is a weirdo, whatever that description means. Typically, anonymous posters are just competitors or shills, we can leave it at that.

Rated 2 out of 5 stars

Your online information need. Poor and Disceptive Advertizing

Your online information needs improvement as I was suppose to receive a 10% discount on my first order using the code First and discount was not offered at checkout. Tried to receive the discount through corporate after sales with no positive results,

They indicate I could use the code FIRST on my subsequent orders. I said sure ok, wink wink, that would be my second order with them not the first order as the coupon discount code represent.
Not Happy

August 5, 2019
Unprompted review
Rated 1 out of 5 stars

I placed a small order like always with…

I placed a small order like always with new suppliers and glad that I did. The money was taken off my card and I recieved an email saying thank you for your order. Within a minute I recieved another email saying order status has changed and my order was declined or unauthorized. Well if thats the case then wheres my money cause you sure didnt put it back on my card. Not a good first impression at all!

August 3, 2019
Unprompted review
Rated 1 out of 5 stars

Not happy

I ordered on May 27th and paid for 3-5 day shipping. I just received an email today (June 4th) saying my “Order Status Has Changed” that it is “Awaiting Fulfillment” and that it doesn’t have “Tracking Numbers yet because it has not shipped”.
What? It has been over a week and they are just now processing the order.

June 4, 2019
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Rhonda, thank you for your order. We are sorry for any delay in shipping the product you ordered to your directed destination. Brands like the one you chose are popular and subject to changing stock levels. We specialize in professional grade nutrient supplement options for our patients and customers. That being said, we are proud to offer smaller stock levels of superior grade products kept in temperature controlled conditions in our health care center. For specific brands like the one you chose, shipping may take 1-2 weeks or more to complete. Since we are not a manufacturer that means we may not have the product in stock when it is orderd by customers, which requires us to procure a new supply, receive it then ship to the address provided. By keeping our stock levels low we can provide our customers most often with fresh products more recently manufactured. Sometime we also have a run on products and we restock as soon as possilbe. Unfortunately your order happened to be a product we had a number of sales on within a short period of time. We appreciate your business and hope to fulfill future orders for you!

Rated 1 out of 5 stars

ONLY PEOPLE LIVING IN AMERICA CAN PURCHASE FROM YOU !!! WELCOME TO THE XXI CENTURY!

Payment with Visa Credit Card(s) from abroad are not accepted. I purchased with you in January, 2019 and paid with credit card from abrod (currently I live in Brazil) and had no problem.

Now, you changed the payment method and people living abroad cannot purchase from you. UNBELIEVABLE in the XXI century!! In sum, only people living in USA can purchase from you. OMG

June 3, 2019
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Esperanza, thank you for your order and patience while we attempted to resolve the payment processing for your international order. It only took us a few days to correct the problem for our interntional orders. We have since fulfilled your order for the purchased product. We appreciate your business and hope to fulfill future orders for you!

Rated 5 out of 5 stars

Great in the past, but lack of communication now and late shipments

Editing my review after opportunity to speak with them. The doctor there was very knowledgeable and helpful with the supplements offered, and was able to clear up the communication issues with my email that had happened. I especially appreciated they did not charge my card when they realized they were both out of stock of what I had ordered and could not reach me. Highly recommend.

June 3, 2019
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Beth, thank you for your order. We are sorry for your frustration. Some Brands have at times back orders for their products and we do not always have their products in stock. If we do not allow your payment to complete processing, the application for payment falls out of our credit card processing queue 5 days after the order is made, which at times creates overstock levels for us. We hope to have the product in within a couple of weeks, however, this is based upon manufacturer availability. We recommend as alternatives clinically superior and higher absorbable products, If you cannot wait that long we understand and will issue you store credit and notify you when the product is in stock once again. Since we sent out the options we felt superior to your originally ordered products and we hope to hear back from you with your results. We appreciate your business and hope to fulfill future orders for you!

Rated 2 out of 5 stars

Return Issues

I order 2 products, both showed correct on my order form but I received the wrong item when it came. I have been unable to contact anyone to return the incorrect product for the correct one since.

April 8, 2019
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Nicole, thank you for your order. We are sorry for sending to you the incorrect product. This may happen on occasions by mistake when a product has a similar name and is shelved next to a similar named product We strive to maintain our 98%+ product shipping accuracy. We have since shipped to you the correct product, and we also sent to you a pre-paid self addressed envelope for you to return the incorrect product. We have received your return shipment of the incorrectly shipped product. We appreciate your business and hope to fulfill future orders for you!

Rated 3 out of 5 stars

Have been waiting two weeks for my…

Have been waiting two weeks for my order due to you being out of stock. Two calls to check on shipment not returned. Billing already on my Credit Card.

April 4, 2019
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Donald, thank you for your order. We are sorry for your frustration with the product shipment delay. Some Brands have at times back orders for their products and we do not always have their products in stock. When products are subject to numerous purchases over short periods of time, we may also have a short time period of being out of stock until we can replenish supplies. If we do not allow your payment to complete processing, the application for payment falls out of our credit card processing queue 5 days after the order is made, which at times creates overstock levels for us if you payment voids for failure to process. We have since shipped to you the product. We appreciate your business and hope to fulfill future orders for you!

Rated 5 out of 5 stars

Clinical nutrition centers

The process of ordering at Clinical nutrition centers was very easy.
Products arrived in a timely manner and were well protected for shipping. I would recommend Clinical nutrition centers to others.

March 2, 2019
Unprompted review
Rated 1 out of 5 stars

I have yet to receive a confirmation on…

I have yet to receive a confirmation on my order or tracking number.

January 5, 2019
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Sherry, thank you for your order. We are sorry for any frustration with the delayed shipping for your ordered products. Unfortunatley you ordered over a long holiday week ( between Christmas and New Years ) which means all shipments are delayed due to shippers being backlogged with gift shipment deliveries, and our own short staffed office. Further, if we did not have enough produt to meet you complete shipment request, we must wait for a new order we make to arrive to us prior to shipping out to you. Our office was closed for many days during this time period. All shipments were therefore delayed. We publish our shipping policies to inform our customers and paients that they should expect shipping delays during holiday weeks. We appreciate your business and hope to fulfill future orders for you!

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