Clinicalnutritioncenters Reviews 

187
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Placed order, no shipping or tracking info and it’s 2 weeks later. Phone number says vm is full and no response to email. I should have checked reviews before ordering…hopefully you see this and the r... See more

Rated 1 out of 5 stars

Placed order July 6. Status shows manual verification required. I have emailed company twice and have not received any response. I understand that COVID is causing delays. However I placed 2 orders on... See more

Company replied

Rated 1 out of 5 stars

Payment with Visa Credit Card(s) from abroad are not accepted. I purchased with you in January, 2019 and paid with credit card from abrod (currently I live in Brazil) and had no problem. Now, you... See more

Company replied

Rated 1 out of 5 stars

I have never had such a poor experience online when simply ordering vitamins and supplements. The company charged my card and it has been in “awaiting credit card settlement” for over a month. You hav... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy
  3. Vitamin and Supplements Store

Information provided by various external sources

Clinical Nutrition Centers combines the personal touch of a local, independent physician’s healthcare office, a nutritional medical dispensary, and a retail sales outlet, with the convenience and product selection of shopping online. Our founder has over 28 years experience in the integrative medicine natural health care field, and who has decades of experience in navigating the professional supplements and nutritional products industry that contains massive volumes of products available to physicians. His education, training, and knowledge in functional medicine has provided cutting-edge solutions for patients since the 1980s. Clinical Nutrition Centers is a family business founded on the principles true natural and healthy holistic health care should of combine honesty, integrity, and affordability. Clinical Nutrition Centers established the family's next generation cutting-edge health care business with these goals in mind and heart: To be a world leader in making available and affordable the best holistic health care assessment and nutrition treatment programs combined with the highest quality professional strength nutritional products. Our company seeks to provide our customers with the most clinically effective natural and nutritional based supplements and remedies together with accurate methods to determine the precise products your body needs to improve function, get healthier, and stay healthy with fresh products and fast shipping. Our first retail location opened in 2012 in Wexford, PA. Our walk-in natural health care clinic and retail store is open 10am-6:00pm Monday through Thursday and 10am-5pm on Fridays Eastern Standard Time Zone. Phone line hours are available during the same operations hours for walk-ins, Monday through Thursday 10:00 am - 6:00 pm and 10:00 am - 5:00 pm Fridays during Eastern Standard Time. If you reach us by telephone after we are closed, you are welcome to place orders on our voce mail and we will call you back ASAP.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

187 reviews

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1.3

All reviews

(187)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to shop

No complaints. Product came in a timely fashion. Tried my first pill today. Hopefully it helps.

October 3, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Jeffrey, thanks for your order. If you have any questions about products or dosages needed to achieve therapeutic results, do not hesitate to call or email us and we can assist you. Clinical dosages may be needed above the typical label maintenence dosages so contact us so we can assist you with improving results.

Rated 5 out of 5 stars

Good product

Product is the best Vitamin D3/K2 I have found. Good value when you see there are 375 doses per 2 oz bottle. Taste is not too sweet. Order was delivered as promised.

October 2, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Stephen, thanks again for your order, we are happy you found the Sol Ray D not only tasty but extremely well absorbed and will always increase lab Vitamin D3 levels when taken in a herapeutic dosage. Dr. Tom personally takes 5 sprays per day and gives his 8 year old son 2 sprays daily.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Thank you for having the products I use to keep myself and family healthy.

September 30, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thank you Heather, we appreciate you and are happy to help keep the family healthy!

Rated 1 out of 5 stars

I cannot access shipment tracking …

I cannot access shipment tracking without setting up an account, which I do not care to do. It is very frustrating that I don't have my order yet, which I ordered over a week ago, and don't know if it's even shipped yet!!!

September 29, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Teresa, thank you for your order. We are sorry for your inconvenience regarding a backordered Pure Encapsulations product. As you may be aware, we do not manufacture these products. Pure Encapuslations has re-formulated this product and took it off the market temporarily until they received a suitable quality final version. However, they have had problems with their final production quality control.

Pure has informed us that all test batches returning to Pure has not met their initial quality expectations. They originally expected this product to be available in August 2017, but have had a number of unapproved versions. You ordered the product on September 21, 2017 and we sent you an email on September 22, 2017 informing you of a delay in procuring the product with an anticipated date being the week of September 30, 2017 (according to Pure's initial estimates). Pure contacted us on October 2, 2017 to inform us that the most recent batch they received has not met their expected standards. Therefore, we emailed you another memo on October 2, 2017 to provide you with this news.

We are happy to offer you what Pure has advised as a substitution, which is to use their CholestoPure until the CholestoPure Plus is available. We can also advise the Ortho Molecular Bergamot or Lipitrol products as a temporary or permanent solution to any natural cholesterol management regiment. Otherwise, we are always willing to refund you your payment. We are also available to contact by telephone if you fail to read your emails and you have order fulfillment or product availability concerns. We are ready to assist you with your frustration at any time.

Any registered customer can access shipment tracking, however, since we have not shipped to you yet a product that is still unavailable, there is no tracking number to track.

The Staff at CNC

Rated 5 out of 5 stars

I am very pleased with the products I …

I am very pleased with the products I have received from Clinical Nutrition Center. Also, very impressed with the help I received when I called them. Will continue to order from them.
Delivery of my recent products was swift!
I do feel I can trust these purchases to be best products available for my methylation issues.

September 29, 2017
Unprompted review
Rated 5 out of 5 stars

I called the office and wanted to order …

I called the office and wanted to order two Ortho Core Restore kits. I was hoping to get them in a timely manner to start them in enough time before my wedding. They were extremely friendly and got them to me promptly. Excellent customer service

September 27, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thank you, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

Rated 5 out of 5 stars

Product is great 😊

September 25, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thank you, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

Rated 5 out of 5 stars

We could not be more pleased and …Look No Further!

We could not be more pleased and satisfied with the service we receive from Clinicalnutritioncenters, wonderful priced and speedy shipping. Great business!!!

September 23, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thanks Gregg. Thank you, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

Rated 5 out of 5 stars

Great product.

Ordering was easy, shipment came in on time, and to me the cost was great, my doctor is happy with my results.

September 21, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thank you Tony, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

Rated 3 out of 5 stars

Takes days for them to even process your order, not fast to receive items!!

Happy to be able to receive these natural medicines from here, however it was advertised as fast shipping so that is why I chose to purchase from here, but it took over a week to even receive my items, and was very disappointed that it took the first 4 days before they even dealt with my order! Once it was taken to the shipping facility the shipping process was fast, if only they would quickly get to each item!

August 2, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thank you for your order. We always strive to provide fast shipping pursuant to our shipping policies. It is likely you did not review such shipping policies.

If we do not ship within 24 hours, it is likely due to the product being temporarily out of stock. We receive shipments daily from many manufacturers in order to keep up with order demands.

We are sorry you experienced one of the few times that we were low on one or more products' inventory levels, which required us to procure new and fresh products for you in order to fulfill your purchase. We understand your frustration but we believe you stretched the facts a little n recapping the timeline and timeframe on speed of shipping when taken in consideration that you likely did not read or shipping policies.

You made your order on July 26, 2017 and we shipped on July 28, 2017, which is only 2 days from the order date.

One of the ways we try to keep customers satisfied is by keeping products fresh and not warehousing old products that are close to meeting a "Best Buy date". Otherwise, products can go out of date and we know other companies build into their prices the losses incurred by exopired products. At least you can rely on our products always being fresh. They are always kept in our clinic's temperature controlled store, not in an extremely hot or cold warehouse.

We always recommend not to wait until the last 1-3 days before your supplement bottles are empty, please consider re-ordering at least 7-10 days before needing products. This way you are always safe with inventory levels and shipping times.

Again, thank you for your order and we look forwards to fulfilling future orders for you.

Rated 5 out of 5 stars

Trust this Company

I am so pleased I ordered from this Company. The probiotic I ordered is wonderful, just what I needed. My order came so fast!!! I will definitely order from this Company again!!!!! They also have very good values which I really appreciate!!!!!!

July 11, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thanks Marilyn, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

Rated 3 out of 5 stars

I could not find a way to delete an …

I could not find a way to delete an item in my cart. I sent an email and got no response. Prices are great, however.

July 4, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thank you for your order. We would like to address your comments. We recommend all patients, clients, and custoemrs call us in order to most quickly address any difficulties that may occur due to computer technology and the internet use. Problems removing items from the shopping cart is generally fixed by hovering the mouse cursor over icons found on the checkout page.

We review all our emails, We did not find any emails from you from on or around June 26, 2017 when you placed your order, therefore, we cannot answer emails when we do not receive initial email inquiries.

Thank you for complimenting on our prices.

Rated 5 out of 5 stars

Courteous customer service

Courteous customer service. Order arrived within 3 days. Well packaged and exactly what I wanted!!

June 7, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Kathlyn, thanks, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

Rated 5 out of 5 stars

Unbeatable prices!!!!!!!!!!!!!

Unbeatable prices!!!!!!!!!!!!!
Super fast order processing and shipping!!!!!!!!!
I would highly recommend to anyone!!!!!!!!!!!!

June 5, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Thank you, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

Rated 5 out of 5 stars

Quick Service!

June 4, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Yasmin, we are happy you found us able to fill your order so quickly.

Rated 5 out of 5 stars

Good Price and product…

I get this at a better price than I can get from my vet and don't have to travel to get it

May 1, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Neil, thank you, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

Rated 5 out of 5 stars

Great service

Great service, good communication, thank you.

April 26, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Laszio, thank you, we appreciate you and allowing us to assist you with obtaining the highest quality products available! We hope to hear back from you soon.

Rated 1 out of 5 stars

I am asking to write a review on an …

I am asking to write a review on an order I have not received.

April 7, 2017
Unprompted review
Clinicalnutritioncenters logo

Reply from Clinicalnutritioncenters

Thank you for your order, we appreciate your concerns for your health. You made your order on Thursday, March 30, 2017 after we had closed the business operations for the day. We were out of stock on one of the products so we did not ship out on Friday April 1, 2017 which was the following business day. However we did order the product from the manufacturer. We are closed on weekends. We obtained the product for you and we shipped your order as soon as we had all items available to ship, which was on Tuesday, April 4, 2017. Please take a moment to read our shipping policies, sometimes we are out of stock on products. We appreciate you being a customer.

Rated 5 out of 5 stars

Excellent service

Excellent service, great prices, super fast shipping and reliable!!! If the receptionist is busy the Dr actually answers the phone and takes a message, found this exceptional.

April 6, 2017
Unprompted review
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Reply from Clinicalnutritioncenters

Tonya, thank you again for your order and compliments, we appreciate you and allowing us to assist you with obtaining the highest quality products available!

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