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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and helpfulness, making the entire process smooth and comfortable. Many highlight the exceptional customer service, noting the clear explanations, constant communication, and personalized care provided from the initial consultation through to the aftercare. People also appreciate the seamless user experience, with many describing the procedures as well-organized and stress-free. The consistent contact and support throughout their journey are frequently mentioned as key factors in their positive experiences. However, some customers also noted issues with communication regarding certain aspects of the procedure, with some feeling there were inconsistencies between initial information and the actual outcome. A few reviewers also mentioned a lack of communication after reporting issues with their transplant.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers generally report positive experiences with the service. Many reviewers praise the professional,... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the personalized and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as great, excellent, and... See more

Customer communications

Reviewers mention positive feedback about contact. Customers are very satisfied with the consistent and... See more

Based on these reviews

Rated 5 out of 5 stars

Was unsure about using this company at first, but my fears were soon allayed when I attended the clinic . The staff were super friendly and helpful and my treatment went without a hitch. After the... See more

Rated 5 out of 5 stars

My whole hair transplant experience has been great. Both the doctor and the surgeon were brilliant throughout. Everything was explained to me clearly and all details of the surgery were discussed and... See more

Rated 5 out of 5 stars

All staff at the London clinic made me feel at ease Dr Didem and her team explained the procedure from stsrt to finish and the pain was minimal. Misra is my aftercare specialist and she carried o... See more

Rated 5 out of 5 stars

Brilliant service start to finish made the whole experience relaxing. Doctors and surgeons was amazing worked for a long time to get everything right.. and the after care is perfect anyway question... See more

Rated 1 out of 5 stars

Botched abroad... I have approached 11 clinics in the UK who have said im beyond repair.... they over harvested giving me multiple bald patches so now where I had healthy hair it's sparse and the... See more

Rated 5 out of 5 stars

Really great experience from start to finish. Very professional and the surgeons was very attentive so I felt little to no pain throughout. I received an aftercare pack which has been very useful co... See more

Rated 5 out of 5 stars

I am currently 13 days post procedure. Everything has been simple and the staff were friendly and very helpful. Aftercare checked in with me daily asking for progress photos and giving advice. The who... See more

Rated 5 out of 5 stars

I’m really happy with my experience! The clinic was super clean and everyone there was friendly and professional. My hair implant went smoothly, and I’m already seeing great results. They looked aft... See more

Rated 5 out of 5 stars

Had transplant a few days ago. Excellent service from start to finish. Everyone was so reassuring and explained everything to me in clear and calming manner. Aftercare from Misra has been fantastic, r... See more

Rated 5 out of 5 stars

Great communication skills from the start Misra from the team was very responsive and clear even after the treatment was done she made sure I was ok the same evening and regularly checked in on me aft... See more

Company replied

Rated 5 out of 5 stars

I had a FUE transplant here over a week ago, and couldn’t be happier. From the first consult to post-op check-ins, the team was professional, kind, and meticulous. Surgery day was smooth, painless, an... See more

Rated 5 out of 5 stars

As an actor and my image is my job and therefore I took some time deciding on my transplant. Today is day 12 following my FUE hair transplant. This is my 3rd and final transplant and my 3rd compa... See more

Company replied

Rated 5 out of 5 stars

I just done my hair transplant few days back. I was doing lots of research and was reluctant to do it in Turkey cause of language issues and so.. But i knew they are experts in cosmetics and finally... See more

Rated 5 out of 5 stars

Amazing team - they conducted excellent treatment. Very friendly, courteous, professional and caring. Dr. Didem is a gem. Dilara her nurse is so experienced and meticulous. The team of medical Profes... See more

Rated 5 out of 5 stars

Clinic center in UK. Doctors and nurse were great from start to finish. Very friendly, polite and helpful. Procedure went great. Relatively painless throughout. They kept me updated throughout the... See more

Rated 5 out of 5 stars

Had a hair transplant at Clinic Center London. Very happy with everything so far, the staff who performed the procedure were friendly and professional and the service from the aftercare team has been... See more

Rated 5 out of 5 stars

After spending so much time looking at the numerous option on where to have my hair transplant I took the plunge with Clinic Center and I’m so glad I did. Staff were lovely and the ladies who spent th... See more

Rated 5 out of 5 stars

Great service start to finish. The facilities are modern, the staff and doctors were knowledgeabe and spent ages working for me, very detailed, it is a very long day and process but felt like a vip on... See more

Rated 5 out of 5 stars

First class service since I first started my journey into researching a hair transplant. Everything made very easy, everything explained immediately and easily. On the day of the treatment every... See more

Rated 5 out of 5 stars

From the consultation to the procedure I have been supported and felt at ease. Any questions I have had have always been answered quickly which has helped put my mind at ease. The aftercare nurse is a... See more

Rated 3 out of 5 stars

Personally I would avoid from my own experience, and I was warned by other companies but assumed it was business competition. First red flag was I was promised a certain amount of grafts and coverag... See more

Rated 5 out of 5 stars

I took the decision at relatively short notice to have a hair transplant. The process could not have been easier with the surgery in a great location in central London. The care of the team and commun... See more

Company replied

Rated 5 out of 5 stars

I recently had my hair transplant done at Clinic Centre, and I honestly couldn’t be happier with the whole experience. From the moment I arrived, the team made me feel completely at ease. Everyone... See more

Rated 5 out of 5 stars

The hair transplant team were brilliant. Aftercare online support which was conducted daily by Misra was great. Today, on 16th day of post transplant I am really pleased with the result. I would like... See more

Company replied

Rated 5 out of 5 stars

Had my transplant on the 28th November and the team were very comforting and welcoming. The medical team are very experienced and I’m happy with the outcome and newly worked hairline. The aftercare is... See more

Rated 5 out of 5 stars

Misra has been amazing so friendly so proffesional and reassuring … She also was at the end of wassap chat at all times a with a quick response. I couldn’t have wished for a bette TV person to guid... See more

Rated 5 out of 5 stars

After a recommendation from a friend, I can truly see why, the service is personable, friendly and genuine. Both Misra, Didem and the team are fantastic. Hair transplant has been superb!

Rated 5 out of 5 stars

I was nervous to have this procedure but the surgery team are very welcoming and were happy to answer any of my questions throughout my procedure. They did their best to make me as comfortable as pos... See more

Rated 5 out of 5 stars

The advice I received leading upto the big day was amazing by misra of clinic Center On the day I was taken very good care of by there team. Everything thing went smoothly and to plan. The afterc... See more

Company replied

Rated 5 out of 5 stars

Researching these procedures is a long process, and even when you select a clinic it still feels like you're making a leap of faith. I just had my surgery and can safely say I have no regr... See more

Rated 5 out of 5 stars

The service from the Clinic Center UK has been exceptional. Second to none! I’d like to thank everybody involved in my care, from initial consultation, to the hair transplant team, and then the... See more

Rated 5 out of 5 stars

The operation was done superbly the nurses and doctors was fantastic with me. The whole day went smoothly and the clinic was a good professional environment. The doctors have been in regularly conta... See more

Rated 5 out of 5 stars

My experience has been perfect from start to where I am from the booking, the clinic and with the help of misra who’s been very professional and helpful from the start. I am very please with the ser... See more

Rated 5 out of 5 stars

Excellent care and aftercare. Dr Bolat and his team were excellent at my health and wellbeing clinic in Whitechapel. Always there to assist and on what’s app anytime.

Rated 5 out of 5 stars

My experience from day one with Misra,has been very supportive,before the operation during the operation and after the operation ,guiding me through out. She text me every single day. Over all the e... See more

Rated 5 out of 5 stars

I honestly couldn’t be happier with my experience. From the very beginning, Misra has been absolutely brilliant. I was referred to her after my friend had a hair transplant, and she has bee... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant done recently and so far my experience has been excellent. From the very first consultation, a lovely lady guided me through the entire process. She explained everyth... See more

Rated 5 out of 5 stars

Highly recommend very friendly staff great communication and after care. Clean and hygienic i felt very much at home there and welcomed. Thank you for your help and great service

Rated 5 out of 5 stars

The doctors and the whole team at the clinic done an amazing job with my transplant. I couldn’t be happier and more grateful with there work and how well they treated and looked after me on the day.

Company replied

Rated 5 out of 5 stars

Most people usually go abroad to Turkey for a cheaper hair transplant, but I discovered there’s a clinic in the UK that is just as affordable, with an amazing professional service. The staff there wer... See more

Rated 5 out of 5 stars

Im now just 6 days in to my transformation/journey but I can’t imagine that someone else somewhere can make this happen better like i been experiencing since i was contacted the clinic first ti... See more

Company replied

Rated 5 out of 5 stars

This full experience has been easy from start to finish. The day of of my transplant was a long day but I felt welcomed by the full team at London and they were there for my every need, they kept me p... See more

Rated 5 out of 5 stars

I am very happy, I fulfilled a dream, thank God I found an excellent clinic, an attentive and welcoming team, great professionals. Thank you very much.

Company replied

Rated 5 out of 5 stars

The procedure was explained carefully, at all stages I was asked if I was comfortable. The after care has been exceptional. I would highly recommend them

Rated 5 out of 5 stars

I’m so happy with my experience. The operation was very smooth with amazing care throughout and would highly recommend to anyone thinking of getting a hair transplant. 10/10

Rated 5 out of 5 stars

I felt supported throughout the process. I was assigned a case manager Misra who was and is amazing. Any questions, she's just a what's app message away.

Rated 5 out of 5 stars

All personnel where very knowledgeable and professional made me feel like vip, after the procedure i have been contacted by nurse assigned to my case giving me lots of advice on post surgery aftercare... See more

Rated 5 out of 5 stars

I had an exceptional experience at Clinic Centre Bermondsey. I had been considering an eyebrow transplant for a long time as years of over-plucking had left me with very thin brows. I was tired... See more

Rated 5 out of 5 stars

had a great experience with Clinic Center Hair Transplant from start to finish. From the very first consultation, the team made me feel comfortable, informed, and confident about the process. Every... See more

Company replied


Company details


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4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Botched abroad..

Botched abroad... I have approached 11 clinics in the UK who have said im beyond repair.... they over harvested giving me multiple bald patches so now where I had healthy hair it's sparse and the area that they did the transplant in, is like something off a cartoon, you can literally get your fingernail in between each individual hair and still see my bald patch..... avoid this company at all costs they lied and said they would give me a procedure that wouldn't require further procedures .....

I'm probably going to have to fully shave my head to get some normality in my appearance.

As far as communications once I sent the images of the botched transplant they did to me they ceased to communicate with me as if it was my fault, for clarity I had very little shredding it was purely because I had a botch procedure

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Hair Transplant in London

My whole hair transplant experience has been great. Both the doctor and the surgeon were brilliant throughout. Everything was explained to me clearly and all details of the surgery were discussed and agreed during the procedure. Highly recommend having the hair transplant done here (London), rather than travelling all the way to Turkey.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Was unsure about using this company at…

Was unsure about using this company at first, but my fears were soon allayed when I attended the clinic .
The staff were super friendly and helpful and my treatment went without a hitch.
After the procedure the follow up was second to none with daily contact talking me through the recovery process.
I am only 2 weeks in but I am already considering. Further treatment with this clinic next year. 10out of 10 for everybody involved in this Journey we have travelled together

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended hair transplant in London!

I had my hair transplant here just over 2wks ago after a recommendation from a friend who went here last year and has subsequently had amazing results. Based on my experience so far I would highly recommend this clinic.

Firstly the clinic is clean and welcoming. The staff were all amazing which helps when you are naturally a bit nervous. Dr Haydar who I saw first was friendly, professional and positively reassuring.

My 2 surgeons Isa and Nadide were very professional and friendly, and had a lot of experience doing these procedures in Turkey and in the UK. Both made me feel at ease and had unbelievable patience, meticulous in what they were doing. I was really happy with my new hairline as were they!! At the end of the day the clinic gave me a tote bag full of all your aftercare meds, shampoo’s, foams, neck pillow and really clear aftercare documents which was great.

Massive shout-out goes to Misra, my aftercare nurse, though that’s underselling her role as we were in contact regularly in the weeks and months leading up to my surgery as she helped answer all my questions and put me at ease. Misra has been AMAZING, honestly so reassuring, knowledgeable, responsive and friendly. I’ve been so so impressed with the aftercare, messages every day checking in, asking for pics of my hair to provide feedback on progress, and providing step by step guidance. It felt so personalised and comforting that your aftercare nurse is there with you for every step of the recovery, would happily message/respond on weekends & evenings and always with such a positive and professional tone. The clinic is very privileged to have Misra representing them, I can’t understate how much I’ve appreciated her aftercare support.

Thank you to the full team and I’m looking forward to my new hair growth in the coming months!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Hair transplant

I travelled down from Manchester for my hair transplant on the 12th March and was feeling slightly nervous. However, the moment I set foot in the clinic I was put at ease. The team answered every question I had and were incredibly professional. The day went great and even tho its early days I have very high hopes for the transplant. The aftercare team has also been great checking in on me daily and asking how im getting on. All in all 5 stars

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Clinic Center Bermondsey

The team at Clinic Center Bermondsey were all super friendly and made me feel relaxed from the moment I walked through the door. Communication with Misra has always been quick easy to understand since my initial contact, she’s always been available and nothing is ever too much trouble for her. Dr Didem and her team were lovely throughout, we had lots of laughs and they all took care of me like I was family. I would thoroughly recommend this clinic to anybody who is considering having a hair transplant.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

From the initial contact the service has been fantastic, the information and support given made everything easy. On the day I was made to feel welcome, everyone was friendly and chatty. Constant care and reassurance was given throughout the process. Before the procedure was finished the aftercare team contacted me and have done so every day since. I have now recommended The Clinic Centre to 4 of my friends and one has now booked for the 27th March and I would recommend them to anyone considering a hair transplant.
I can’t thank everyone enough.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing treatment and a wonderful team

First class service since I first started my journey into researching a hair transplant.
Everything made very easy, everything explained immediately and easily.
On the day of the treatment everything was explained and the opportunity to ask any further questions.
The support and follow up since the the day of treatment has been extensive by Misra and I was even contacted on Sunday evening to check on my progress.
Highly recommend this treatment with the team at the London Clinic Centre

February 27, 2026
Unprompted review
Rated 3 out of 5 stars

Personally experience. Avoid.

Personally I would avoid from my own experience, and I was warned by other companies but assumed it was business competition.
First red flag was I was promised a certain amount of grafts and coverage after having my consultation but on the day of surgery which was 1 week later, that promise went out the window and I was told I would be not given as many due to this and that, I felt I was told quite abruptly and I’m not a moaning or soft person believe me. and still to this day cannot get an answer of how many was actually planted. The follow up txts were great but when I expressed concerns throughout the months after I was just told to trust the process. I’m well over the year mark now and my hair is so thin and patchy that it left me with no confidence and also contemplating spending thousands more with a different t company to try make myself feel better about it. Again this is just my experience. Ps yes I have been taking all correct medications and even PRP therapy’s.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Hair transplant

I’m a Few days in post op hair transplant, the team are very friendly and informative, procedure went as expected no issues so far and the aftercare is excellent everyday so far have received updates and check ups on how I’m getting on, over all experience very good just will have to wait a while now to see how good the results will be

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

My experience from start to now (8 days…

My experience from start to now (8 days post hair transplant) has been great, the back of my head is healing well and the hair is starting to grow back, also the transplanted area is going well the scabs are due to full off now and i thank misra for staying in contact with me each day post opp and making sure I’m okay and that everything is going well🙏🏻👌🏻

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Ashley Hubbard

I had my hair transplant here in October and the staff were very friendly, professional, and easy to talk to — they really made me feel comfortable the whole time. I’m so happy that I chose this clinic and I would recommend them 100% to anyone thinking about getting a hair transplant. The aftercare support from Misra has been brilliant too — she’s been incredibly helpful, always answering my questions and giving great guidance so far.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Review

Comfortable, no fuss approach, to the transplant
A long day, but the team worked hard to give me the best possible experience and best result.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Hair transplant procedure

The procedure was, safe well in formed, and the staff, polite friendly and professional in there duties, highly recommend this company.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Perfcet

My experience has been perfect from start to where I am from the booking, the clinic and with the help of misra who’s been very professional and helpful from the start. I am very please with the services and will recommend to others in the future.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! It was simple and painfree i slept through most of the surgery. The people are friendly i would use the same company if I needed to go back in the future

January 27, 2026
Unprompted review

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