My surgery was very successful, I am very happy with the results, and always had support through Samia, the translator of the company. Only thing lacking for me is a little more aftercare by the docto... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My surgery was very successful, I am very happy with the results, and always had support through Samia, the translator of the company. Only thing lacking for me is a little more aftercare by the docto... See more
Company replied
Dr Omer rhinoplasty surgent did a great job, the clinic was clean, well prepared, modern, the staff is helpful, not everybody speaks good English though. I paid 2500 TL for the medicines which is a go... See more
Company replied
One of the most horrific experience of my life, I got a breast lift September 2023 with dr Ali Nurhan Ozbaba! He couldn’t even communicate with me english, and the rest of the staff ither, he is just... See more
I am so happy with Azat, he answered all my questions and helped me through everything. This time I did fox eyes but 1 year ago, I did lipo, tummy tuck and bbl. Azat reached to me after the operation... See more
Company replied
Grand Clinic is a premier medical center specializing in Aesthetic, Dental, and Hair Transplant procedures. With a dedicated team of in-house surgeons and a fully owned, state-of-the-art hospital, we are proud to lead the industry in delivering VIP-level care. Our mission is to provide every patient with the highest standards of medical expertise, comfort, and personalized service. What sets us apart is our ability to support patients from all around the world, with a multilingual team fluent in a wide range of languages to ensure clear communication and a smooth experience for everyone. At Grand Clinic, complete patient satisfaction isn’t just a goal—it’s the foundation of everything we do.
Yenimahalle Mahallesi İnönü Caddesi No:140 Küçükçekmece / İstanbul, 34000, 34290, Istanbul, Turkey
Great service in affordable price
Nice team work
Thanks

Reply from clinicgrand.com
Hello Everyone.
I usually do not write reviews especially negative ones but this time I could have not kept my mouth shut. I beg everyone who is considering to do any procedures whatsoever in Grand Clinic to read my review first! I wouldn’t trust any of the other ones here except the one star I read, which sounds about right.
My first and only advice, STAY AWAY FROM THIS PLACE!!! IN NO UNIVERSE WHATSOEVER I WOULD RECOMMEND TO ANYONE TO GO AND DO ANY PROCEDURE THERE .
I would not recommend the team I was forced to deal with. Unresponsive, unprofessional and untrained. Does not felt welcomed at any point or anyone to strike me with any confidence whatsoever or knowledge about anything. There’s some of my experience so far. And those are on top of my head!
1. First red flag was that I had to be the one to ask about everything and the information wasn’t there for me. I do realize that everyone needs to do research before any procedure but sometimes you don’t know the right questions to ask this is when a good consultant is important. Unfortunately my one was not one of them. Consultant did not informed me in full about the surgery. I think him alone is not aware of the whole procedure to be honest. His exact words were on my question is there anything else I need to know about the procedure were, “Brother if there’s something else worth knowing I’ll let you know. Just stop drinking alcohol and smoke before 3 days nefore tge operation. Fasting before 8 hours of course” And that was it… But he did not told me loads more things
2. Consultant told me to stop alcohol and smoke 3 days before but in hospital documents I read says 3 weeks
3. In docs says 8hrs no food or drinks, never told me about the drinking part. And on the initial day of the surgery I had one big bottle of water in the morning which was unacceptable.
4. Consultant did not even texted me on the agreed hour to see if I’m in the hospital
5. Consultant confirmed me surgeries times and doctors names but when I arrived one of the doctors did not even knew about me and that he had to do lip lift on me. Then it turned out that one the other doctor can’t even take me that day. So from two procedures that day I ended up doing ZERO.
6. The consultant did not told me that the surgeon I have had chosen for the lip lift won’t be available for my dates, so he tried to push me to go to another surgeon. And that was about 10 days before the surgery. And I realized only because I wanted for confirmation letter and noticed different name.
7. Consultations are done the same day as the surgery and no time for nothing. No time to read the documents, probably I was the first one to ask to read them as they did not expected from me to ask that.
8. They asked me to pay before I make a consultation with the doctor and read the documents, they said this is usually the way they do it. I would not recommend to anyone to do that as they might not refund you
9. On the initial day of the surgery they tried to change my surgeon and started convincing me to do my lip lift with dr Onur which I wasn’t happy with as I haven’t seen any of his work. They took me to dr. Onur’s “assistant” to convince me everything is fine and not to worry about anything as everything is ok and not to be feeling anxious about it. At that point this was one of the most worrying moments in my life. Just the whole atmosphere was not welcoming especially when you have to do two interventions at this hospital. Later that day I was finally taken to dr Can for a consultation before the lip lift to be told that some of the information that dr. Onur’s “assistant” told me was untrue which got me worried even more. Emir was there with me in dr. Can’s office and when I asked him what is happening and why I’m given two different information about the same procedure and why dr. Onur’s assistant is giving me false information Emir’s reply was, “Ohhh don’t trust that guy, he is not even a doctor”.
I’m one week post-op following a rhinoplasty with Dr Onur. The care and support I received prior, during and after my operation was fantastic. Dave was a brilliant support and answered any questions I had before and after my procedure. The hospital was clean and the nurses were lovely. My hotel and transfers were included, both I am very pleased with. Thank you again to all at Grand Climic

Reply from clinicgrand.com
I was very pleased with the treatment at the clinic and the work done by the doctor... aLi is very responsible in his work: I recommend it, thank you all.

Reply from clinicgrand.com
It was a amazing experience for me to choose grand clinic everything was excellent they helped me with everything from beginning to until end they took me from airport to hotel and next day I went their hospital for my surgery with dr onur he made a amazing noise for me thank you so much grand clinic I will recommend you to everyone

Reply from clinicgrand.com
Wonderful experience they were very helpful all the way from the beginning they explained everything before my arrival and once I arrived they picked me up from the airport took me to the hotel and the next day to my operation the service was wonderful the hospital was really clean and the nurses were very helpful i would highly recommend Grand clinic for my Future operations

Reply from clinicgrand.com
Hello
I have been in Grand clinic to do some treatment such as hair transplant and teeth whitening. GOOD EXPERIENCE

Reply from clinicgrand.com
Best coordination and social media ever 👌🏻

Reply from clinicgrand.com
Went over for tummy tuck, liposuction breast lift and implants.surgeon said no to implants as felt I was large enough. But translator and finance man told me I had to pay for the implants and would be refunded if I didn’t get them. This should have put red flag up for me.
No drain put in after 6 hour surgery so by time
I go home
My stomach was ready to burst and yes it did burst, the fluid has to go somewhere I suppose, 3 weeks later I’m still seeing my own doctor and nurses daily to clean open wound and dressing
Translator has told me I did get implants, surgeon told me I didn’t. Who do I believe.aftercare department say hi and do not communicate anymore.
Spoke with translator over WhatsApp and yes I was a bit pissed off and upset and angry but I think I have good reason. I was meet with nastiness. I said I would leave bad review if not sorted he said he doesn’t care about reviews (poor surgeon)
No for the hotels find your own do not stay at theirs it’s minging

Reply from clinicgrand.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.