Clone 6395827074ea09a0684a3d75 Reviews 

59
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I've been shopping here for over a year and consistently find high-quality pet food and supplies. The grooming services are excellent and my dog always looks great after appointments. Staff genuinely... See more

Rated 4 out of 5 stars

This pet store has an impressive variety of products for all types of pets. The staff members are knowledgeable and always willing to help find exactly what you need. Prices are reasonable compared to... See more

Company replied

Rated 5 out of 5 stars

This pet store has become my go-to place for all my cat's needs. The employees are genuinely passionate about animals and it shows in how they treat every customer. They helped me choose the perfect f... See more

Rated 5 out of 5 stars

I've been shopping here for three years and have never been disappointed. The employees genuinely care about animals and provide excellent advice on pet care. They helped me choose the perfect food fo... See more

Company replied

4.1

Great

TrustScore 4 out of 5

59 reviews

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4.1

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(59)

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Rated 5 out of 5 stars

Amazing Selection and Expertise

I've been shopping here for three years and have never been disappointed. They stock everything from basic supplies to specialty items for exotic pets. The staff gave excellent advice when I was setting up my aquarium. Their livestock is healthy and well-cared for. The store offers workshops and events that build a wonderful community of pet lovers. Highly recommend!

July 19, 2026
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Reply from Clone 6395827074ea09a0684a3d75

Thank you for being such a loyal customer for three years! We're thrilled you love our product range and found our aquarium advice helpful. It's wonderful to hear our livestock and community events exceed your expectations. We truly appreciate your recommendation and look forward to continuing to serve you!

Rated 1 out of 5 stars

Terrible Experience - Avoid This Store

This pet store was absolutely awful. The animals looked sick and malnourished in dirty cages. Staff were rude and had no knowledge about proper pet care when I asked basic questions. I bought fish food that turned out to be expired by three months. The store smelled horrible and was filthy throughout. Prices were way too high for such poor quality products and service. I'm reporting them to animal welfare authorities. Do not shop here if you care about animals.

July 18, 2026
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Reply from Clone 6395827074ea09a0684a3d75

We sincerely apologize for this unacceptable experience. These concerns are extremely serious and do not reflect our standards. Please contact us immediately so we can investigate and address each issue. We take animal welfare very seriously and want to make this right.

Rated 4 out of 5 stars

Nice Store with Helpful Employees

Stopped by to get supplies for my new puppy and was pleasantly surprised. The employees took time to explain different products and made great recommendations. The store layout is easy to navigate and well-stocked. Parking can be challenging during weekends. Their loyalty program offers decent rewards. Would shop here again without hesitation.

July 18, 2026
Rated 4 out of 5 stars

Reliable Pet Store with Good Quality

I've been shopping here for my two dogs and cat for over a year now. The quality of food and toys is consistently good, and they carry several premium brands. The grooming service is excellent and reasonably priced. The store could be a bit cleaner and better organized, but it's not a major issue. Definitely recommend for fellow pet owners.

July 18, 2026
Rated 5 out of 5 stars

Outstanding Customer Service

This pet store has become my go-to place for all my cat's needs. The employees are genuinely passionate about animals and it shows in how they treat every customer. They helped me choose the perfect food for my senior cat's dietary requirements. The grooming services are top-notch and reasonably priced. I appreciate their rewards program too!

July 18, 2026
Rated 4 out of 5 stars

Solid Pet Supply Option

This pet store meets most of my needs for my rabbit and fish. They have a good selection of specialty items that are hard to find elsewhere. Staff is patient when answering questions and never pushy. Wish they had longer weekend hours and more sales promotions. The store is clean and the animals in their small pet section look well cared for.

July 18, 2026
Rated 4 out of 5 stars

Happy with My Visits Here

Been coming here monthly for bird supplies and have always had positive experiences. The staff recognizes regular customers and provides personalized service. Prices are fair and they price match competitors which is appreciated. Store could use more checkout lanes during busy times. Their selection of natural and organic pet foods is particularly impressive.

July 18, 2026
Rated 2 out of 5 stars

Limited Selection and Poor Customer Service

Disappointed with this pet store. The selection of products is quite limited compared to other stores in the area. Staff seemed disinterested in helping customers and weren't knowledgeable about basic pet care questions. Prices are higher than competitors for the same brands. The store was also somewhat dirty with empty shelves in several sections. They did have the dog food I needed, which is the only reason I'm giving two stars instead of one.

July 18, 2026
Rated 5 out of 5 stars

Best Pet Store in Town!

I absolutely love this pet store! The staff is incredibly knowledgeable and always takes time to answer my questions about my dog's nutrition and care. They carry high-quality brands and unique toys I can't find elsewhere. The store is always clean and well-organized. Prices are fair and they often have great sales. My puppy gets so excited every time we visit!

July 18, 2026
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Reply from Clone 6395827074ea09a0684a3d75

Thank you so much for this wonderful review! We're thrilled that you and your puppy love visiting us. Our team takes pride in providing expert advice and quality products. We're so glad we can be part of your pet care journey. We look forward to seeing you both again soon!

Rated 4 out of 5 stars

Great Selection and Friendly Staff

This pet store has an impressive variety of products for all types of pets. The staff members are knowledgeable and always willing to help find exactly what you need. Prices are reasonable compared to other stores in the area. Only minor complaint is that some popular items occasionally run out of stock. Overall a solid choice for pet supplies.

July 18, 2026
Unprompted review
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Reply from Clone 6395827074ea09a0684a3d75

Thank you for your wonderful review! We're delighted you appreciate our product variety, knowledgeable staff, and competitive prices. We apologize for occasional stock issues and are working to improve our inventory management. Your feedback helps us serve you better. We look forward to your next visit!

Rated 3 out of 5 stars

Decent Selection But Pricey

This pet store has a reasonable variety of products for dogs and cats, though options for other pets are limited. Staff members are friendly enough but sometimes seem undertrained on specific product questions. Prices are noticeably higher than big box competitors. The store is clean and well-organized which is appreciated. Grooming services are available but require booking well in advance.

July 18, 2026
Rated 5 out of 5 stars

Perfect Selection and Prices

This pet store has everything I need for my pets under one roof. Their prices are very competitive and they frequently have sales on popular items. The grooming services are fantastic and my poodle always looks amazing after his appointments. The staff treats every pet like their own. I wouldn't shop anywhere else for my pet needs!

July 18, 2026
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Reply from Clone 6395827074ea09a0684a3d75

Thank you so much for this wonderful review! We're thrilled your poodle loves our grooming services and that you appreciate our competitive prices and sales. Our team adores caring for every pet that comes through our doors. We're so grateful for your loyalty and can't wait to see you again soon!

Rated 4 out of 5 stars

Quality Products for My Furry Friends

I've been shopping here for over a year and consistently find high-quality pet food and supplies. The grooming services are excellent and my dog always looks great after appointments. Staff genuinely care about animals and offer good advice. The only improvement would be extending weekend hours since they close a bit early on Sundays.

July 18, 2026
Rated 5 out of 5 stars

Outstanding Pet Care Experts

What sets this pet store apart is the genuine care and expertise of the staff. They helped me troubleshoot some behavioral issues with my rescue dog and recommended products that actually worked. The store atmosphere is welcoming for both pets and owners. They stock high-quality brands and specialty items that are hard to find elsewhere.

July 17, 2026
Rated 5 out of 5 stars

My Favorite Pet Store Ever

I drive past three other pet stores to shop here because the experience is unmatched. The team members remember my pets' names and always ask how they're doing. Their loyalty program offers great rewards and the store events are fun for the whole family. The aquarium section is particularly impressive with healthy fish and knowledgeable staff.

July 17, 2026
Rated 5 out of 5 stars

Best Pet Store in Town!

I've been shopping here for years and they never disappoint! The staff is incredibly knowledgeable about all types of pets and always takes time to answer my questions. Their selection of food, toys, and supplies is extensive and reasonably priced. The store is always clean and well-organized. My dog gets so excited every time we visit!

July 17, 2026
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Reply from Clone 6395827074ea09a0684a3d75

Thank you so much for being a loyal customer! We're thrilled to hear that our team continues to provide the knowledgeable service you deserve. It makes our day knowing your dog gets excited to visit! We appreciate your kind words about our selection and store, and we look forward to seeing you both again soon!

Rated 5 out of 5 stars

Amazing Customer Service

The employees at this pet store go above and beyond for their customers. When I was choosing supplies for my new kitten, they spent nearly an hour helping me select the right products and gave me excellent advice on nutrition and care. The quality of their products is top-notch and they carry brands I trust. Highly recommend!

July 17, 2026
Rated 5 out of 5 stars

Outstanding Customer Service

I've been shopping here for three years and have never been disappointed. The employees genuinely care about animals and provide excellent advice on pet care. They helped me choose the perfect food for my cat's sensitive stomach and the results have been fantastic. The grooming services are top-notch too. This is definitely my go-to pet store for all my pet needs!

July 17, 2026
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Reply from Clone 6395827074ea09a0684a3d75

Thank you so much for being a loyal customer for three years! We're thrilled our team could help with your cat's dietary needs and that you love our grooming services. Your trust means everything to us, and we look forward to continuing to care for your pets for many years to come!

Rated 5 out of 5 stars

Best Pet Store in Town!

This pet store is absolutely wonderful! The staff is incredibly knowledgeable and genuinely cares about animals. They helped me find the perfect food for my dog's sensitive stomach and gave great advice on training treats. The store is always clean and well-organized, with a fantastic selection of toys, supplies, and healthy pet foods. Prices are reasonable and they often have sales. I love that they support local animal rescues too!

July 17, 2026
Rated 5 out of 5 stars

Amazing Selection and Prices

What an incredible pet store! They stock everything from basic supplies to specialty items that are hard to find elsewhere. The aquarium section is particularly impressive with healthy fish and beautiful decorations. Staff members are patient and take time to answer all my questions. I love their loyalty program which saves me money on every purchase. Highly recommend to all pet owners!

July 16, 2026

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