I ordered a handbag on 11 June. Got notifications that it was on its way even though it's taken weeks. Yesterday got notification saying it was delivered. I didn't receive it even though my specific e... See more
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See what reviewers are saying
Shipping is discreet and came in super fast. Longest a package ever took was about 9 days, the shortest being 2, all items were as expected or exceeded expectations, items are almost always on sale fo... See more
as a transfemme, i appreciate your efforts towards supporting lgbtq+ folks!! not sure if it's in your scope, and this might be a bit nit-picky, but it might be nice to see a bit more effort towards ca... See more
I received my new friend in the mail last week and we consummated our beautiful relationship with the most exhilarating climax a 75 year old man can have! Men, if you want a best partner that's alway... See more
Company details
About Closet
Written by the company
Mission
Closet is a sexual wellness brand by and for the LGBTQ+ community, created with the mission to empower its community to embrace all aspects of the gay lifestyle.
Closet was founded to address a common experience among community members: the shame associated with their sexuality. Closet aims to eliminate all stigma surrounding the gay lifestyle, encouraging everyone to embrace their identity both socially and sexually without shame. Whether someone is vanilla, kinky, new to this, or simply curious, Closet is dedicated to helping individuals celebrate sex, love, and lifestyle in all its forms. Embrace what’s in the Closet, regardless of how one identifies or what interests they have.
Top Quality
Closet’s sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Closet product is meticulously designed with care and precision.
Community First
Closet prioritizes its community above all else, aspiring to crush the stigma surrounding the gay lifestyle. By fostering an inclusive and supportive environment, Closet aims to empower individuals to embrace their true selves without fear or shame. Through engaging and authentic content, Closet connects with thousands of community members worldwide via social media, creating a global network of like-minded individuals who celebrate diversity and acceptance.
100% Discreet Billing & Shipping
Discretion is a priority at Closet. All Closet orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Closet or what is inside. The label will show up as “Cruising Company."
Worldwide Shipping
Closet ships worldwide with the goal of bringing premium quality sex toys to everyone, regardless of location. Committed to inclusivity and accessibility, Closet ensures that their top-notch, body-safe products can be enjoyed by people from all corners of the globe. With a focus on exceptional craftsmanship and customer satisfaction, Closet aims to enhance the pleasure and well-being of its diverse, global community.
Contact info
Montreal, Canada
- care@closetshop.co
- closetshop.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 24 hours
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Excellent Experience
The experience I had with closet shop was easy and seamless from start to finish. From the moment my order was placed to when my product arrived at my doorstep; the ordering process was simple and I was able to track the status of my order along the way.
When in contact with closet care, communication was quick, clear, and concise. My order arrived in just a few days in a discrete box that was packaged with care. The product itself exceeded my expectations and was a joy in and of itself!
Overall my experience with closet care was 5/5 stars through and through.
Great shopping experience with Closet
Great shopping experience with Closet. I got the anal wand, and I have really enjoyed it. I like how the beads taper from small to large, how it is flexible but firm enough for insertion, and a good size. Perfect for someone new to anal play or just easing back into it after a while. A solid product.
The Ultrablow is great
The Ultrablow is great! The different speeds make the experience as intense as you want! It took me a couple of minutes to figure out which setting worked best for me, but once I did I loved the experience! Easy to clean, easy to store. Another great toy from Closet!
Very easy to find toys and tools to…
Very easy to find toys and tools to make my days pleasureable
🤤🤤🤤🤤
Ugh…what can I say, this anal wand took my hole play to a whole new level. It slipped in smoothly, and once I turned on the vibrations, I was blown away! Each pulse hit all the right spots, and the intensity built up to mouth watering orgasms. The different patterns made it even more exciting, letting me edge the whole time. If you’re after deep, satisfying pleasure, this is the toy to get.
Customer service sucks
I ordered approximately $200 worth of product, and about an hour later I got an e-mail thanking me and offering other products.I found a product for $36 that I liked and tried to order it but it said there is a $10 shipping fee because this item was less than the free shipping amount. I thought I could just modify and add this product to my original order. I could not find a phone number to speak to a human about this. My only option was an e-mail and the responses I got basically said no changes can be made to an order once it's placed NOT EVDN TO ADD OTHER PRODUCTS and if that's the case they should have offered to waive the $10 shipping. I will not be ordering from this company again

Reply from Closet
Long wait time
I waited for almost 3 months for my order to be shipped even though the stock was available for over a month. I contacted the team and they created a new order and get it shipped shortly. It just seems like my order was forgotten

Reply from Closet
Ultrablow
I used the ultrablow by Closet. I have become very accustomed to using a thrusting dildo for prostate orgasm and was interested to see how the Ultrablow would perform without the added use of prostate stimulation. I enjoyed the different settings for speed and function, and by the time I had cycled through to the final function I enjoyed one of the most intense orgasms I have had from simply penis stimulation! It was fabulous!! I would recommend it to anyone who would like an addition to their toy arsenal.
The product I ordered ended up getting…
The product I ordered ended up getting discontinued but the follow up service was great.
Closet is Made for Male Pleasure
Closet is amazing I have gotten to a try a few of the their products and have had nothing but great orgasmic experiences my favorite right now is between the ultrablow and the thrust baby they send me to heaven especially when used together and anytime I had questions or comments the closet care team got back to me right away!
Waiting on fulfillment for 3 months
My order has taken over 3 months to get to me, coming in multiple shipments. If I had known that this process was so slow, I would not have ordered.

Reply from Closet
A little goes a long way
It was a simple website that actually helped you apply your coupon codes and or promotion. I clicked after see my favorite couple tik tok creators mentioned it. Clicked the link picked my items applied code pay and done.
Decent job
I liked the design and color. I think it did a good job but compared to what is on the market and/or a toy will similar functions that you can find on amazon, i do think it can use improvement regarding the type of vibrations it offers

Reply from Closet
I won a sweepstakes!!
I won a sweepstakes and I forgot about it. I sent in my information and it went right along. I can't wait to try out my new toy!
Great in many ways!
I was able to test this toy I can truly say it punches above its weight. The beads and the different vibrating sensations are unlike any other toy I've tried. Also great as a preliminary for bigger toys/guys. Very happy with it!
I really like the CEO's welcome…
I really like the CEO's welcome message. It was so sweet of him.
I'm new to toys and they've hit the spot
I'm new to toys and my experience has been great! I really enjoy the materials used for the products. The size has been perfect, allowing me to explore new sensations. I tried out the Thrust Fund Baby and the whole experience was satisfactory.
Incredible product
Incredible product. Loved every second. So did my prostate😏
A fun toy that works in multiple positions…
This is a fun toy that works in multiple positions. Other vibrating toys can heat up a lot but this one does not. It is on my short list of go-to toys.
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