Closet Reviews 

358
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I ordered a handbag on 11 June. Got notifications that it was on its way even though it's taken weeks. Yesterday got notification saying it was delivered. I didn't receive it even though my specific e... See more

Rated 5 out of 5 stars

Shipping is discreet and came in super fast. Longest a package ever took was about 9 days, the shortest being 2, all items were as expected or exceeded expectations, items are almost always on sale fo... See more

Rated 4 out of 5 stars

as a transfemme, i appreciate your efforts towards supporting lgbtq+ folks!! not sure if it's in your scope, and this might be a bit nit-picky, but it might be nice to see a bit more effort towards ca... See more

Rated 5 out of 5 stars

I received my new friend in the mail last week and we consummated our beautiful relationship with the most exhilarating climax a 75 year old man can have! Men, if you want a best partner that's alway... See more

Company details

About Closet

Written by the company

Closet aims to create a safe space for all members of the LGBTQ+ community to embrace all aspects of the gay lifestyle.

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Our Community
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Mission
Closet is a sexual wellness brand by and for the LGBTQ+ community, created with the mission to empower its community to embrace all aspects of the gay lifestyle.

Closet was founded to address a common experience among community members: the shame associated with their sexuality. Closet aims to eliminate all stigma surrounding the gay lifestyle, encouraging everyone to embrace their identity both socially and sexually without shame. Whether someone is vanilla, kinky, new to this, or simply curious, Closet is dedicated to helping individuals celebrate sex, love, and lifestyle in all its forms. Embrace what’s in the Closet, regardless of how one identifies or what interests they have.

Top Quality
Closet’s sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Closet product is meticulously designed with care and precision.

Community First
Closet prioritizes its community above all else, aspiring to crush the stigma surrounding the gay lifestyle. By fostering an inclusive and supportive environment, Closet aims to empower individuals to embrace their true selves without fear or shame. Through engaging and authentic content, Closet connects with thousands of community members worldwide via social media, creating a global network of like-minded individuals who celebrate diversity and acceptance.

100% Discreet Billing & Shipping
Discretion is a priority at Closet. All Closet orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Closet or what is inside. The label will show up as “Cruising Company."

Worldwide Shipping
Closet ships worldwide with the goal of bringing premium quality sex toys to everyone, regardless of location. Committed to inclusivity and accessibility, Closet ensures that their top-notch, body-safe products can be enjoyed by people from all corners of the globe. With a focus on exceptional craftsmanship and customer satisfaction, Closet aims to enhance the pleasure and well-being of its diverse, global community.

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3.8

Great

TrustScore 4 out of 5

358 reviews

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Asks customers to review

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Replied to 70% of negative reviews

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3.8

All reviews

(358)

33 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to work with and Opportunity to test!

I recently was reached out to by the Closet team to test one of the newer products: the Anal Wand. It was really unexpected but really nice to have the opportunity to get a new product to test for free! Really easy to work with the closet team.

As for the product itself - overall seems like it is a nice addition for easing into new depth and width & could be good as a starter for anal play / size adaptation. Only thing is that it is not as firm as it may seem in the pictures. It’s almost like anal beads but slightly firmer tho not as rigid as a dildo so insertion may be tricky at first.

Thanks Closet!

November 24, 2024
Unprompted review
Rated 4 out of 5 stars

Great experience shopping by category

Great experience shopping by category, I was able to narrow my search to exactly the kind of product I was looking for. I applied a code to my purchase and I liked the updated pricing on each page. My only complaint was the lack of clarity on shipping prices. I had to add and remove items from my cart to find out the exact threshold for different cost guarantees. I would like it better if the shipping prices were explained in a list or a table.

November 25, 2024
Rated 1 out of 5 stars

Been 8 days and no update

Been 8 days and no update. I had to reach out three times to get an update. GIVE ME A REFUND NOW.

November 19, 2024
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Reply from Closet

Thank you for sharing your experience. We can see your order was shipped with DHL and is currently en route to you. We can assure you that your package is coming and apologize for the delay on behalf of the carrier. We see that you emailed in and we did reply. Please check your junk/spam.

Rated 4 out of 5 stars

I would have scored higher except…

I would have scored higher except that your items are a tad expensive and the payment page is janky.
Had I not received a discount code from a YouTuber I probably would not have made a purchase. However, my final thoughts will be made when I receive my items and can judge their quality.
When I went to pay for my order, after I entered all required information and clicked "submit" the page got stuck in a refresh loop with an spinning arrow for minutes. I had to exit and redo everything a second time before the transaction went through. This left me feeling kinda skiddish about the validity of the site. Again, my final thoughts will be made once the items arrive and I can evaluate the entire experience.

November 21, 2024
Rated 5 out of 5 stars

Great experience

I appreciate how smooth communication is whenever ordering products or waiting to receive products. Toys are well crafted and easy to use. Would recommend for anyone looking to start their collection / spice things up.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Good quality

The discount code from the Kevin Mcdonald instagram was the reason I knew about this shop. I couldn't pass up the deal and I really enjoyed the quality of the products when they arrived. It took less than a week to receive my items so I was happy about that too.

November 19, 2024
Rated 5 out of 5 stars

O, Thrust Fund Baby

I've tried many different products from Closet shop and each time I try a new one I feel a learn a new part of pleasure for myself! Their products well made and you can tell by how easy they slide in, they're also comfortable! Thurst Fund Baby gave me a big ol "O" and kept me coming back for more

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

Closet Anal Wand

The anal wand by closet is incredible! Immediately became one of my favorites and a daily go to. I love that the toy is flexible and that the bulbs gradually increase in size. The vibrations feel incredible, and as you warm up to it, you can go deeper and feel the sensation from the larger end of the wand. The size makes it fantastic for beginners or experienced anal toy users. I absolutely love it!

November 17, 2024
Unprompted review
Rated 2 out of 5 stars

There was no mention that because I…

There was no mention that because I ordered from your website that I would be charged duties. Had I known this I would've ordered from a different company

November 12, 2024
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Reply from Closet

Thank you for sharing. Unfortunately, we are not in control of the customs/duties incurred on packages coming in from international warehouses. We do what we can to lower the charges, however ultimately is out of our hands. We appreciate your feedback and please know this is something we’re actively working on to better for our customers.

Rated 5 out of 5 stars

Overall great experience

I really appreciate not needing to make an account to check out. The prices have been very reasonable and the checkout process is fairly quick.

I also appreciate the discreet packaging.

November 13, 2024

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