I ordered a handbag on 11 June. Got notifications that it was on its way even though it's taken weeks. Yesterday got notification saying it was delivered. I didn't receive it even though my specific e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shipping is discreet and came in super fast. Longest a package ever took was about 9 days, the shortest being 2, all items were as expected or exceeded expectations, items are almost always on sale fo... See more
as a transfemme, i appreciate your efforts towards supporting lgbtq+ folks!! not sure if it's in your scope, and this might be a bit nit-picky, but it might be nice to see a bit more effort towards ca... See more
I received my new friend in the mail last week and we consummated our beautiful relationship with the most exhilarating climax a 75 year old man can have! Men, if you want a best partner that's alway... See more
Company details
About Closet
Written by the company
Mission
Closet is a sexual wellness brand by and for the LGBTQ+ community, created with the mission to empower its community to embrace all aspects of the gay lifestyle.
Closet was founded to address a common experience among community members: the shame associated with their sexuality. Closet aims to eliminate all stigma surrounding the gay lifestyle, encouraging everyone to embrace their identity both socially and sexually without shame. Whether someone is vanilla, kinky, new to this, or simply curious, Closet is dedicated to helping individuals celebrate sex, love, and lifestyle in all its forms. Embrace what’s in the Closet, regardless of how one identifies or what interests they have.
Top Quality
Closet’s sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Closet product is meticulously designed with care and precision.
Community First
Closet prioritizes its community above all else, aspiring to crush the stigma surrounding the gay lifestyle. By fostering an inclusive and supportive environment, Closet aims to empower individuals to embrace their true selves without fear or shame. Through engaging and authentic content, Closet connects with thousands of community members worldwide via social media, creating a global network of like-minded individuals who celebrate diversity and acceptance.
100% Discreet Billing & Shipping
Discretion is a priority at Closet. All Closet orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Closet or what is inside. The label will show up as “Cruising Company."
Worldwide Shipping
Closet ships worldwide with the goal of bringing premium quality sex toys to everyone, regardless of location. Committed to inclusivity and accessibility, Closet ensures that their top-notch, body-safe products can be enjoyed by people from all corners of the globe. With a focus on exceptional craftsmanship and customer satisfaction, Closet aims to enhance the pleasure and well-being of its diverse, global community.
Contact info
Montreal, Canada
- care@closetshop.co
- closetshop.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to work with and Opportunity to test!
I recently was reached out to by the Closet team to test one of the newer products: the Anal Wand. It was really unexpected but really nice to have the opportunity to get a new product to test for free! Really easy to work with the closet team.
As for the product itself - overall seems like it is a nice addition for easing into new depth and width & could be good as a starter for anal play / size adaptation. Only thing is that it is not as firm as it may seem in the pictures. It’s almost like anal beads but slightly firmer tho not as rigid as a dildo so insertion may be tricky at first.
Thanks Closet!
Great experience shopping by category
Great experience shopping by category, I was able to narrow my search to exactly the kind of product I was looking for. I applied a code to my purchase and I liked the updated pricing on each page. My only complaint was the lack of clarity on shipping prices. I had to add and remove items from my cart to find out the exact threshold for different cost guarantees. I would like it better if the shipping prices were explained in a list or a table.
ease and description of products you…
ease and description of products you made it simple to decide
Been 8 days and no update
Been 8 days and no update. I had to reach out three times to get an update. GIVE ME A REFUND NOW.

Reply from Closet
Awesome and excited for potential wider range.
Would be awesome if there was a wider variety of toys specific to FTM - eg more strokers, smaller pumps, etc.
Might be out of the scope but binders as well.
Easy to navigate and find items
Easy to navigate and find items, easy to check out. Good site design.
I would have scored higher except…
I would have scored higher except that your items are a tad expensive and the payment page is janky.
Had I not received a discount code from a YouTuber I probably would not have made a purchase. However, my final thoughts will be made when I receive my items and can judge their quality.
When I went to pay for my order, after I entered all required information and clicked "submit" the page got stuck in a refresh loop with an spinning arrow for minutes. I had to exit and redo everything a second time before the transaction went through. This left me feeling kinda skiddish about the validity of the site. Again, my final thoughts will be made once the items arrive and I can evaluate the entire experience.
Great experience
I appreciate how smooth communication is whenever ordering products or waiting to receive products. Toys are well crafted and easy to use. Would recommend for anyone looking to start their collection / spice things up.
Closet has great customer service and…
Closet has great customer service and their products are top notch. This one was no exception!
Good quality
The discount code from the Kevin Mcdonald instagram was the reason I knew about this shop. I couldn't pass up the deal and I really enjoyed the quality of the products when they arrived. It took less than a week to receive my items so I was happy about that too.
It's easy to search
It was easy to search for the toys and goodies I was looking for
Easy to find what I wanted and a good…
Easy to find what I wanted and a good selection of products.
O, Thrust Fund Baby
I've tried many different products from Closet shop and each time I try a new one I feel a learn a new part of pleasure for myself! Their products well made and you can tell by how easy they slide in, they're also comfortable! Thurst Fund Baby gave me a big ol "O" and kept me coming back for more
Closet Anal Wand
The anal wand by closet is incredible! Immediately became one of my favorites and a daily go to. I love that the toy is flexible and that the bulbs gradually increase in size. The vibrations feel incredible, and as you warm up to it, you can go deeper and feel the sensation from the larger end of the wand. The size makes it fantastic for beginners or experienced anal toy users. I absolutely love it!
There was no mention that because I…
There was no mention that because I ordered from your website that I would be charged duties. Had I known this I would've ordered from a different company

Reply from Closet
Overall great experience
I really appreciate not needing to make an account to check out. The prices have been very reasonable and the checkout process is fairly quick.
I also appreciate the discreet packaging.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






