Pandora CloudCover Reviews 550

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

This is a great quality service, that is truly affordable and easy to use. A lot of other commercial music services add all kinds of extra services you dont need to beef up pricing while cloud cover d... See more

Rated 5 out of 5 stars

Honestly, a great option that's MUCH less expensive than Spotify's business option and still gets the job done plenty well, both with pre-made stations and Pandora stations that I make--especially if... See more

Rated 5 out of 5 stars

After considering Stingray Music, and their flawed sales process of playing telephone tag, we came across Cloud Cover. I was hesitant to use Cloud Cover as Pandora is not an established brand in Canad... See more

Rated 5 out of 5 stars

Solid service and very good music selection by orginal artist and bands. Easy interface and ability to craft your own music selection channels. We are located in a busy Mall and switching from Blueto... See more

Company details

  1. Music Store
  2. Audio Visual Equipment Supplier
  3. Radio Broadcaster

About Pandora CloudCover

Written by the company

Music That Matches Your Business Goals

Music Plan

Licensed, clean, ad free music for your business

Manage Plan

Monitor and control of all your business locations

Messaging Plan

Drive branding and sales with your overhead announcements


From 1 to 10,000 locations at an affordable price


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

550 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

More selection please

Nice selection of playlists. As a middle eastern restaurant, I just wish there was also a selection of mediterranean/middle eastern/North African music to suit our ambiance.

November 20, 2022
Rated 5 out of 5 stars

I have tried a few different options…

I have tried a few different options that left me rather frustrated and feeling like I had to watch playlist and skip songs that were inappropriate for our store. I'm glad I found CloudCoverMusic.com! Takes the stress out of finding the right music. Makes it seem more professional and vibrant in our store.

October 30, 2022
Rated 4 out of 5 stars

Awesome Service

Awesome customer service.

Beautiful cloub box player (just the right size with all needed features and ports).

Feature rich portal with dayparting and scheduling and global/local settings for each device. Mixing of stations in the same playlist is such an amazing (and underrated) feature.

Nice and plenty of stations to choose from.

Reasonable monthly subscription.

Areas of improvement:
Mobile app. While nice and does the job, it needs a little polishing, and the extra features found on the web portal.

Wishlist:
Would be ideal if in the future, music videos are offered along side music. Would be cool to play tracks on a screen with the corresponding music video of the track, or cool animated videos of some sort if an official video is not found.

Highly recommend for any business owner.

August 9, 2022
Rated 5 out of 5 stars

Always the best!!

I've had a handful of issues since starting our subscription, nothing crazy but general new program issues and how to use the program effectively. Every question or concern I've had has been addressed very quickly and politely! best customer service I have ever received. They even added new music to the station our company prefers so that we would have a larger playlist to listen to! Couldn't recommend this service enough.

August 2, 2022
Rated 1 out of 5 stars

Horrible system

Horrible system, always stops and we don’t have great customer support

July 22, 2022
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Reply from Pandora CloudCover

We appreciate your feedback and are sorry to hear that you are unsatisfied with the system and support thus far. Our team will be reaching out to you shortly to check-in, but please don’t hesitate to contact us at any point in the future for technical assistance or general service feedback at help.cloudcovermusic.com. We're always happy to assist!

Rated 3 out of 5 stars

It's just OK

Music variety is almost too good as in you rarely hear the popular songs you wanna hear from each genre/station. Songs don't seem to be normalized. There was a Prince song playing that was super soft and could barely hear it, then the next song was so loud I had to turn it down. The song after that was back to quite and could barely hear it. Very annoying and if it keeps up I'll look elsewhere for commercial music.

July 11, 2022
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Reply from Pandora CloudCover

We appreciate your feedback and are sorry to hear that you aren't completely satisfied with the music so far. Our team will be taking a look at your account and the stations you are streaming. Please don't hesitate to reach out to our team at music@cloudcovermusic.com should you have any questions.

Rated 3 out of 5 stars

Weird mixes of music

We find that the music mixes incorporate a lot mysteriously unknown music. The service sprinkles in a few more common artists but the overall feel is that the mix is now well assembled.

July 10, 2022
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Reply from Pandora CloudCover

We appreciate your feedback and are sorry to hear that you aren't completely satisfied with the music so far. Our team will be taking a look at your account and the stations you are streaming. Please don't hesitate to reach out to our team at music@cloudcovermusic.com should you have any questions.

Rated 4 out of 5 stars

I love the ease of use -- it'd be nice…

I love the ease of use -- it'd be nice to highlight specific artists... but outside of that the playlists are clean and easy to setup. The genre's make deciding on a theme very simple, and the playlists keep fresh content going which takes a lot of the work out of deciding on music... I can even let the staff decide without worry that we'll have some explicit playlists going while families are in the area.

July 5, 2022

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