Pandora CloudCover Reviews 549

Simple and ease of use. Really nice selection of stations.

I was a previous customer but needed some technical support and they got back with me quickly and they were right. And I appreciate very much that they are licensed.

I was charged twice for the annual fee payment. I paid the annual fee once but they said it wasn’t paid. Then I had to pay again but later found out I was charged twice. Working on getting a refund. The cloud box is still not working, need some help from Cloud company so far haven’t gotten any help. What a mess!

Poor song selection, no ability to make playlist,

Has a nice selection of music available. Still learning about what all we can do.

The price is great!!
There are some limitations to music selection.

To be honest we had Pandora Music with Mood Music... 15 years exactly... out "box" went out and wanted to charge us about $150 for a new box, while new customers were getting a new ones for free.

I found Cloudcover through a search, they offered 14 days free, plus a "box" was optional, which allowed us to get up and running right away in our coffeehouse. I will probably buy a box in the future, but their app is far superior than moodmusic (aka Muzak)

Thanks!

Great music and easy program to navigate!

So far, I’m not that excited about the service. I’ve had technical issues with connecting the cloud box to my Bluetooth speakers since day one. When I try to play from my phone, it will play one song then stop and I will need to restart the service. I’m hopeful there is an easy technical fix but I just haven’t had the time to be on the phone with customer service just yet. Fingers crossed we find a solution.

Have always loved Pandora and we are really enjoying the Cloud Box for our business. Easy to manage with the app.

Very easy set up and the music selection is amazing!

I love CloudCover with Cloudbox. Very easy to setup the music styles and messages. I highly recommend.

The chat communication was great and helpful.

Great experience so far. It’s been a great addition to my business and customer service has been amazing.

The cloudbox is hard to manage when I am not in the office because when my computer shuts off the device shuts off.

New customer received CLoudbox it worked for a few days I chatted with support which took 45 minutes to begin conversation to verify audio did not work. Agent did not send replacement box and put on hold for shipment and I returned old one? Luckily I followed up a week later to find new one hadn't shipped for grand opening. Canceled it. Dont waste the hundred just stream off an old device.

Reasonable price I like so much thank you

Honestly, a great option that's MUCH less expensive than Spotify's business option and still gets the job done plenty well, both with pre-made stations and Pandora stations that I make--especially if I'm willing to hit the like and dislike buttons... this sounds like a scripted review haha but I swear it's a real person... me... Sean Kelly Scott... who works at Neumi haha

We enjoy the selections you offer.

There is no phone call help service. I have cloud box from last week but was not able to play a single song.I called 3 times left a message but no prompt response.