Giacom Reviews 225

We are a small mutinational IT Consultancy organisation and recently have partnered with Giacom for Cloud based Exchange solutions for our clients in the UK. So far we are very impressed with the product and Giacom's commitment & Dedication towards providing their excellent service with very friendly and knowledgeable team.

We had some branding issues when we first started and our account manager took the ownership of the issue and resolved that very quickly. I must say that for any accounts or technical issues they are just a phone call away and emails are responded almost immediately. I would recommend their service to anyone and hope Giacom will continues to keep their standard high as always.

I am a Chief Exec not an IT professional. In my previous company we made sure we benefitted from all the share/collaboration features of an Exchange environment but obviously I didn’t need to know how it all worked! Moving to a smaller organisation recently I wanted the same benefits but without the all the overheads of setting up and maintaining our own systems. That's when we came across Giacom and the rest as they say is history. Their product simply does what is says on the tin - and actually quite a bit more. The installation has been incredibly straightforward and pain-free and the help when we needed it in the first few days has been superb - really friendly knowledgeable people who I felt were as committed to our business as their own. Seriously, you don’t get that often these days. And all this for an extremely keen price. So if you're thinking of taking the plunge with a cloud based system I would say it’s a no-brainer - I wish I'd come across these people a lot sooner.

Lister IT have been trying the Message Stream “Hosted Exchange Server Platform” by Giacom for the last few months whilst we have been rebranding and repositioning ourselves in the market place. The service, the most important thing, we have received from Giacom, both sales & technical have been first rate. The Exchange server has worked without a hitch, and if you've ever setup your own Exchange Server, you'll know how tricky that can be. The price point is the best on the market for a Hosted Exchange environment giving you a very generous 25GB mail box. We are very happy with the service we have received and would recommend Giacom to any serious IT Company looking to enhance their productivity. Thank you Giacom!

Having been in the I.T industry for more years than I can remember, I have been used to using hosted services for many years.
Having come across MessageStream from one of their marketing runs, I initially dismissed them due to already having an established product from one of their competitors.

What a mistake I made in waiting.

After giving them a go, the setup was seamless, questions answered honestly and promptly and direct access to the support team to answer all those silly on-boarding questions.
Now nearly 3 years later, there is still no-one around who can match not only their pricing, but also service.
I've lost count of the number of other support companies I've recommend MessageStream to. The vast majority of those switching as well with them and their clients seeing huge improvements over their previous vendors.

In essence, if you provide any type of I.T support services and don't have MessageStream in your arsenal, then you really are missing the boat.

We used to resell hosted exchange with a well known host but became more and more frustrated with the lack of support, complicated control panel, inflexible billing and to top it all the high cost!

We then discovered MessageStream - from the first conversation I was impressed and we soon signed up as a reseller.

The control panel is very simple to use and navigate, and has all the important fictionality we need. Migrating clients over was simple and straight forward with only one minor little glitch which was soon resolved with the help of the support team.

Not only do our clients now have access to the latest exchange software, they also enjoy greater storage space, and at a better price then before.

So if you are looking for hosting exchange parter - look no further!

Looking forward to working with you guys more and the new SharePoint offering sounds very interesting as well.

Thanks

My company has been reselling with Giacom/MessageStream for a number of years now and I have watched the company grow significantly during this time. We started by reselling MessageStream to our clients which instantly resolved their SPAM issues with zero effort and best of all no missing messages. We then deployed Hosted Exchange to our clients last year as part of our managed services platform. If there has been one product which has significantly made a difference to our business this is it. Long gone are the days of earning small one off fees for pop accounts and having all the hassle with SPAM, Viruses and Corrupt PST files. We now earn a significant sustainable monthly income from a very well presented product which is increasing in numbers every month. The control panel for the product is simple but very functional unlike some of its larger competitors. Best of all is the support you can ring any time of the day and instantly speak to someone who knows the product inside out and who can help you resolve it there and then. Making you look fantastic to you clients. Keep up the good work Giacom and I will pop in and see you all again soon.

We are glad to be associated with Giacom offering our customers with hosted exchange 2010 using their managment portal, works fantastic and advaced spam contorl fetures are just perfect.

Thanks

Great service. Easy to use. And fast replys in technical issues.
Works just like it needs to work.

From the first call to the Daniel in the Sales Team, I was impressed with the service. Within 24 hours I had a working portal to start setting up accounts for my clients.

The portal is so easy to use, the setup of accounts is quick and very straight forward.

I was also incredibly impressed with the documentation I received giving me all the information needed to configure the service to work perfectly, first time!

Hopefully the start of a long and productive working relationship!

I have recently started reselling the email hosting services of Giacom, and found it very simple to get started.

The pricing structure works great for a smaller business like myself to get a hold of. The staff are very easy to chat with and very responsive to questions. It was very simple to get my customers moved from my own hosting server to a more reliable and flexible one with them. I know my customers will be more than happy with the service and so it reflects on myself to have them as my partner.

I am highly impressed with the team and would certainly recommend them.

I transferred our email services to Giacom recently. It surprised me how easy it was to do. We then needed to change our email addresses due to a company name change and the team and Giacom were absolutely fantastic. I sent them an email explaining what we wanted to do and they set the whole thing up for me - I couldn't have asked for more! I would recommend them to anyone looking for exchange email hosts - in my opinion, they are the best!

When you choose a supplier based on price, you often have to sacrifice service, but not with Giacom. Whilst their prices are the cheapest, they obviously care about their customers and delivering good old-fashioned customer service.

Their friendly and speedy technical support and customer service should be envied by more expensive competitors.

We have just moved our reseller account to Giacom and our account Manager Steven have been outstanding making sure all our clients account are moved over and any problems James in the support department is on hand also to help.

If you are looking for a comapny to partner with for white lable Outlook Exchange then you have found the best around.

First class overview of products available and use. Documentation forwarded expediently and follow up actions done quickly too.

Excellent support following joining with Giacom exchange server.

Excellent value for money. Can't wait for the Sharepoint cloud to become live.

Fantastic user interface, Great Backup service and aftersales, I would deffinately Recommend Giacom to anyone who is wanting to offer a great Hosted Exchange solution

Very quick setup and service at a remarkably good price.

Very intuitive and great value for money. Price/Performance is great and no issues thus far!

We recently had problems with our internal Microsoft Exchange service and Giacom were able to get us up and running again with a temporary, emergency service in less than an hour. We have subsequently moved to their hosted service without any issues.

Very easy to setup as a reseller and great support for adding accounts, domains etc.

Would recommend to any SME looking for a hosted exchange service.

Very competitive as well......

Great product with fantastic support - Live call answering with knowledgeable and helpful tech team. Fantastic reseller platform we would thoroughly recommend this service.