They have been very difficult to work with and unable to resolve the issue or provide any explanation for its cause. Despite being a long‑term customer, consistently paying £1,000 per month for severa... See more
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As always, if we have a question or need assistance with anything, our account manager, Lloyd Gardner, is extremely knowledgeable and helpful. He goes above and beyond to assist us in every matter. It... See more
Company replied
We have only been using Giacom for a short time, the set-up was easy and painless, any questions we did have were quickly answered. The system is fast and so far has been very reliable, access... See more
We are a small web design agency who provide Office 365 to our clients - at the moment we only have a handful of clients using Office 365 and MessageStream had no issues with letting us use their s... See more
Company details
Written by the company
Giacom is a technology reseller and managed service provider (MSP) that offers a wide range of IT products and services, including cloud solutions, communications, hardware, and billing solutions. We operate through their Cloud Market platform, serving a network of partners and supporting thousands of small businesses in the UK. Giacom gives Technology Resellers and MSPs what they need to create brilliant solutions for their customers, from the world’s leading vendors and carriers.
Contact info
Milton Gate, 60 Chiswell St, London, EC1Y 4AG, United Kingdom
- 0333 332 0888
- trustpilot@giacom.com
- cloudmarket.com
Replied to 57% of negative reviews
Typically replies within 1 week
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Great experience from start to finish …
Great experience from start to finish with excellent communication, friendly staff and one of the best billing systems I've seen - cannot say a bad word about these guys!

Reply from Giacom
Switched to Giacom from Rackspace Cloud …
Switched to Giacom from Rackspace Cloud and could not be happier. Their customer support has so far been outstanding, their user interface is intuitive and mobile friendly and I couldn't believe how easy it is to set up new clients.

Reply from Giacom
A brilliant company to deal with
A brilliant company to deal with. On-line experience is excellent, easy to use, plenty of tutorials to follow and the support team are the best I've dealt with for a long time. Thoroughly recommended.

Reply from Giacom
Brilliant service
Brilliant service, tech support when needed respond almost instantly. Got over 40 mailboxes with them and it's working perfectly.

Reply from Giacom
Great platform
Great platform, simple billing, access to great products with provisioning as easy as 123.

Reply from Giacom
Easy to contact
Easy to contact, easy to setup as reseller.
good trade rates.
Good Support.
Does what it says on the tin which is all you can ask for!!!

Reply from Giacom
Everything you need in one place
We switched to Message Stream last year and migrated our clients over to hosted exchange which was a pretty painless task.
We have since added e-mail security on multiple mailboxes which really has helped reduce spam levels down to almost none.
I would recommend Message Stream to any managed services provider in the UK who is looking for a stress free competitive supplier to resell services to their clients.
Great Service & Fantastic for Small Businesses
We are a small web design agency who provide Office 365 to our clients - at the moment we only have a handful of clients using Office 365 and MessageStream had no issues with letting us use their service - as there's no minimum numbers or cost.
Their service is easy to use and incredibly quick to set-up. Within 10 minutes we were up and running, and able to purchase Office 365 licences.
No hidden charges, and you only get billed for what you use.
Great communication via e-mail and over the phone as well.
A great package that I can now sell
The prices and the ease of use have been a great asset to my business and have given me the option of offering more services to my clients at a very competitive price.
Goes the extra step!
Kate has been very helpful to me, amazing service and knowledge I would be stuck without Kate's help. Thanks :)
Does what it says on the tin. Nicely.
Fantastic and Easy
As a startup the experience for us has been wonderful, helping with items like branding as well as ease of use and support for all the silly little questions. Many thanks to the team in MessageStream!
Kind Regards,
Brad, IAXS Limited, Clear Cloud Choices
first class service
excellent, quick response to any queries, seem to be very professional
Messagestream
I have just recently joined as a partner with MessageStream having been recommended by a business colleague and partner who are an active reseller of their products.
My primary focus is for the resale of Office365 licenses and I have found on my initial order the process extremely easy to follow and has taken a lot of the hassle away from dealing directly with Microsoft.
In addition, I experienced a problem this morning and had a very good experience with Technical Support who were able to help me with a technical issue I was having with the allocation of licenses for our of our customers.
Great first impression.
Simple, quick, and great prices!
Messagestream offers probably the quickest and most simple interface for provisioning online services for your customers. Having tested similar solutions, I found them to be the most approachable partner to deal with, and their pricing leaves plenty of margin to make profit, even in the smallest of sales. I'd definitely recommend them to any MSP.
Improvements all round with Office 365 license ordering
This system is simple, and very fast. Previously we spent hours placing orders which is now down to minutes. Since time is money, we have saved a fortune.
Very highly recommended.
Great company
Fantastic service and support from Message Stream. Been using them for 5 months now and their systems just seem to work and, even better, they're easy to use! Thanks!
Office 365
Message Stream has a quick and simple portal to purchase office 365
and allows to me to sell office 365 with some income
Excellent EMail Services
Having partnered with MessageStream over 3 years ago our clients have enjoyed a largely trouble free service from a great provider. I say that because no system is perfect but any issues are always dealt with swiftly. As a reseller we must have no less than 100% trust and confidence in our hosts and we have that with MessageStream. We are also an MS Cloud partner but find the way they do their reseller scheme doesn't put you as a provider in control. So if you're thinking of joining up with MessageStream I suggest you stop thinking and just do it, you won't look back!
Great branding, great service
We sent our logo and company info to Messagestream and within a couple of days we had great looking fully branded marketing materials available to us. Who needs a marketing company when Messagestream do such a great job for free
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