I have been using CloudDNS for 10 years now, with over 20 domains gone through the hosting. All control is available to you, unlike greedy companies that charge to add a record and refuse to transfer... See more
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Great support 24x7 . They solve the problem instantly . I didn't have any problem in their service . I had problem in paying .they solved it immediately
Rosen Rashev not only helped me in solution my problem but was also very patient in through out the service. good Customer service
We needed to find a new DNS provider in the EU region which is GDPR and ISO27001 compliant. CloudDNS is much more than that as their DNS service is stable, fast, easy to manage and supports secondar... See more
Company details
Written by the company
ClouDNS provides fast and secure DNS hosting for over 950,000 domain names. We operate our own Anycast DNS network with 50+ data centers on six continents. Try our professional DNS hosting control panel for free and check how we can improve your domain name speed and first-page loading.
Contact info
Iskar Str 4, 1000, Sofia, Bulgaria
- support@cloudns.net
- cloudns.net
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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Exceptional Helpdesk Support!
We had some issues with our MX records and, not being DNS experts, we struggled to resolve them. After reaching out to CloudDNS and explaining the problem, everything was fixed within 5 minutes! Their service and support are exceptional – the best DNS provider we could ask for!"
Fast and reliable support
Fast and reliable support. I can only recommend ClouDNS. By far the best service around DNS in my experience.
Marvellous support
Great service and support!
Borislav Excellent
Borislav, was excellent, he was clear, precise and took time to explain matters to me in a way I could understand. I appreciated that!
This rating is for the technical support on DNS records
This rating is for the technical support provided by CouDNS.
ClouDNS provides a ticket system to raise questions, in my case on technical matters. On every ticket I have been raising, I got a response within 24 hours, which has always been to the point I have been asking. Hence the support team seemingly has good competence and the amount of people working on TS seems sufficient for a timely response. I have subscribed to Premium S.
Excellent support by engineer.
Hello
Hello, I came here because of my video recommendations on YouTube.
The agent was informative and time…
The agent was informative and time efficient
ClouDNS - fast and reliable service for many years
I've been using ClouDNS for many years. Probably about 8 years. In my opinion, this is the best service on the market. I haven't had any problems over the years, not with performance or anything.I strongly recommend it to everyone.
Absolutely flawless
Super happy with the experience of ClouDNS, the flexibility, the customer support, the high quality of the services, API integrations, everything is absolutely superb.
Excellent support & customizations
We requested some custom branded settings. They applied successfully our request very fast.
Accusation without bases
We need a scanned copy of your National ID or International Passport, proof of address, and phone number for SMS verification to prevent any fraudulent activities. Please reply in the next 24 hours.
Suddenly I got that email without telling me what is the problem, what kind fraudulent activities, from where, we had around 8 services running, 20 domains in there from our own customer, how do we know which one is the problem. When I tried to respond, Cloudns trying to ask my photo of passport and proof of address, something fishy here.
So I denied to give my details without telling whats the problem is. I gave them my mobile number to contact me like what in my contact details. But they wont. So we can resolved it ASAP. But instead threaten me with ban in short period. So be it.
I had domain has been bought there for my customer, cost me around more than $xxx.
Unpleasant experience, not to the point, looks like dodgy company from Bulgaria maybe. Using people identity like passport photo and proof of address. Anyway, lets that happend. My force be with you and your customer.
Last but not least the good about this company is good response, so I leave 1 star here.
I let customer and reader decide whether you can trust this company or not.

Reply from ClouDNS
Fast and professional response with a…
Fast and professional response with a solution.
Good services at competitive rates, responsive support
They offer good services at competitive rates, their support is also responsive, their user interface is very easy to use and their documentation is also good, overall I am pleased with their services, keep up the good work, thumbs up.
ClouDNS.net: Top World Class DNS Specialists!
ClouDNS.net is a top notch DNS provider. If you're serious about owning and managing many domain names simultaneously - you can't leave your DNS function to your (default) registrar provider. It's imperative to get a specialized world class DNS specialty shop. I've been with these guys for 2 years and I can honestly say they are THE BEST!
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