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Cloudpillo Reviews 32,702

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I’ve been using the Cloudpillo Plus for a while now, and the comfort level genuinely surprised me. The pillow feels soft at first, but it still gives enough support to keep my neck aligned properl... See more

Rated 1 out of 5 stars

Trying to return a pillow and pillow cases. They ask for photos beforehand. Even though I had to check the box "still in original packaging". I think this is in order to delay you as a customer, so y... See more

Company replied

Rated 5 out of 5 stars

Pillow arrive quickly and was packaged well. As with all new pillows the first night was strange but after that it was great to sleep on. Due to old neck injury can be difficult to get a supportive pi... See more

Rated 5 out of 5 stars

I have recently purchased the superking partner duvet unfortunately on delivery the wrong item had been sent(easily done in a busy warehouse). After reaching out to customer service via email the is... See more

Company replied

Company details

  1. Bed Shop

About Cloudpillo

Written by the company

You only live once, so make it count. Wake up inspired, give your best, and chase what makes you feel alive. When the day is done, rest your head on a Cloudpillo. We’ll embrace your dreams, recharge your mind, and help you wake up ready to do it all again tomorrow. Live boldly. Rest deeply. Live your dreams with Cloudpillo. Visit our website Contact

Written by the company

Cloudpillo, the highest rated bedding store on Trustpilot!
You get 100 nights to try your Cloudpillo at home. If you find within those 100 days that it’s not the right fit for you, no problem. You can easily return it, hassle free.
2 year warranty
To ensure the quality of our products, you receive at least a 2 year warranty on your purchase. If something happens within this period, no problem. We’ll send you a new one right away.
Fully adjustable
The Cloudpillo Original is completely adjustable to your personal preference. That’s how we guarantee you the best sleep of your life.

Our sleep trial promise

At least 100 nights of trial sleep

Try our products for a minimum of 100 nights and discover if we can improve your sleep.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

33K reviews

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Rated 1 out of 5 stars

Drop shipped trash

Drop shipped trash, get this on aliexpress for €25 and less if you're willing to dig. People really paid €75 for FOAM. Inb4 they reply "well actually its very different." No theyre not, bought one from aliexpress, friend has one from these shams, same exact thing without the cloud pictures.

"Airflow®" has no copyright lol, its a whole other company. Not listing stuff uniformly on webpages is misleading, grifter fake deals, so on. Yikes. Easy payday for a bored lawyer.

March 28, 2026
Unprompted review
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Reply from Cloudpillo

Hi Slick,

What a pity to read that you’ve had this experience and rated the product as you did. We do not recognize ourselves in the comparison you make with other providers, but we find it especially disappointing that you are so disappointed.

Our products are developed with specific materials and formulations and are delivered through controlled production channels, where we also value quality and support.

We understand that price and expectations can feel different for everyone, but we want to emphasize that we strive to be transparent about what you buy and what you can expect from the product.

That is why we also offer 100 nights of trial sleep so you can try the product yourself to see whether it suits you or not.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Worth the money!

First few nights I had to get used to the pillow. And now we cannot wait to go to bed because it is so comfy. It made our sleep so much better. We got the Recharge, and we used to sleep with 3 pillows each to get enough support, now just the one!

March 10, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. It is great to hear that the Recharge has made such a difference, going from three pillows to just one says it all. We are confident you will keep enjoying those comfortable nights ahead.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Best pillow ever

Best pillow ever. On top of the excel quality the customization is amazing just gives you that extra personal comfort.
Top.

March 20, 2026
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Reply from Cloudpillo

Thank you for your kind words. It's great to hear that the quality and customization of your Cloudpillo are giving you that extra personal comfort. We're confident you'll keep enjoying a good night's rest.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Very comfy pillows

Very comfy pillows. Nice to have several height possibilities.

March 26, 2026
Unprompted review
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Reply from Cloudpillo

Great to hear that you are so satisfied with the pillows and the different height options. We assume you are sleeping well.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Well I have terrible neck pain with…

Well I have terrible neck pain with headaches all the time 😢, since I've been using this pillow it's certainly has made a difference 👍plus I only have one pillow now also. Thank you for your help 👍😊xx

March 11, 2026
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Reply from Cloudpillo

It's great to hear the pillow has made a difference for your neck pain and headaches. That's exactly what it's designed for, and we're glad it's working well for you. We're confident you'll continue to sleep comfortably with your Cloudpillo.

Cloudpillo Dreamteam

Rated 5 out of 5 stars
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Reply from Cloudpillo

Dank je voor je fijne review. We zijn blij te horen dat je tevreden bent over zowel het product als de service. We vertrouwen erop dat je lekker slaapt met je Cloudpillo kussen.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Fantastic pillows.great nights sleep…

Fantastic pillows.great nights sleep since I purchased them. Thanks

March 18, 2026
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Reply from Cloudpillo

Thank you for the kind words, Albert. We're glad the pillows are making a difference and that you're getting a good night's sleep. We count on that continuing for a long time to come.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Great products !!!

Great products !!!

March 18, 2026
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Reply from Cloudpillo

Thank you for your kind words! We are glad to hear you are happy with our products. We trust you are enjoying a good night's rest.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Excellent

These are the best pillows that I have ever tried specially the cloud pillow recharge

March 18, 2026
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Reply from Cloudpillo

Thank you for your kind words about the Cloud Pillow Recharge. We are glad to hear it is working so well for you and trust that you are enjoying a good night's rest.

Cloudpillo Dreamteam

Rated 1 out of 5 stars

Someone should check the conversation…

Someone should check the conversation with customer support...

March 17, 2026
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Reply from Cloudpillo

Hi Armindo,

We’re sorry to hear that you’re not satisfied with the communication you had with our customer support. That’s definitely not the experience we aim to provide.

We take feedback like this seriously and will review the conversation internally to see what happened and how we can improve. If there’s anything you’d still like us to look into, please feel free to reach out again, we’re happy to help.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

I am still in the process of finding…

I am still in the process of finding the best for my neck problems , but there is already a great improvement and I am starting to sleep really well.

March 17, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. It's good to hear that you're already noticing improvement with your neck and that your sleep is getting better. We're confident that you'll continue to find what works best for you.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Ive been using it since 4 months

Ive been using it since 4 months, definitely worth the money. If you have the money and you can afford it buy it. The cold pillow side always helps me to sleep and its stiff, I like it.

November 23, 2025
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Reply from Cloudpillo

Hi Kitiraj,

Thank you for sharing your experience. It's great to hear that the cool side of the pillow is helping you get a good night's sleep and that the firmness is just right for you. We're confident you'll keep enjoying it.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

It really is a very good pillow

It really is a very good pillow, in terms of size, texture and softness. It’s brilliant how easy it is to remove the filling to adjust the height. I also noticed that the cover is washable, which makes it even more durable.

March 5, 2026
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Reply from Cloudpillo

Hi Miguel,

Thank you for your kind words. It's great to hear that the pillow suits you well in terms of size, texture and softness. The adjustable filling and washable cover are indeed features we're proud of. We're confident you'll continue to enjoy a good night's rest with it.

Cloudpillo Dreamteam

Rated 2 out of 5 stars

Marketing was convincing but the actual…

Marketing was convincing but the actual pillow, not so much. Was expecting it to feel a lot softer and sumptuous. It’s a lot firmer than I would like. Reverted back to my old pillows and this is now in the floor next to me bed 🤷🏻‍♀️

March 9, 2026
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Reply from Cloudpillo

Hi Claire,

Thank you for your feedback! We’re sorry to hear that the pillow feels firmer than you expected. Comfort is very personal, and what works for one person may feel different for another.

That’s exactly why we offer 100 nights to try it out, so you have enough time to see if it might still work for you. If not, you can of course return it free of charge.

We do feel it’s a shame that you rated us 2 stars based only on the product, as we always aim to help our customers and provide a good solution.

Cloudpillo Dreamteam

Rated 1 out of 5 stars

Like sleeping on a brick not a cloud

Absolutely terrible worst service I have ever received when dealing with a company pillows are terrible quality all foam squashed together company advised to allow to settle there still in clumps most uncomfortable pillow I have ever purchased I have also contacted customer service on numerous occasions and I find them useless and not helpful what so ever , I also own other cloud pillows and have no problems with them so this is not down to personal preference it is down to receiving 2 faulty products

March 9, 2026
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Reply from Cloudpillo

Hi Miss Georgia,

We’re really sorry to hear about your experience. That’s definitely not what we want for our customers.

The foam can sometimes feel clumped at first due to the packaging, and we do advise giving it a bit of time and adjusting the filling, but we understand that the comfort of a pillow is very personal and this may not work for everyone.

That’s why we offer 100 nights to try it out. If it’s still not comfortable for you, you can of course return it free of charge.

We do feel it’s a shame that you rated us 1 star based only on the product, as we always aim to help and find a suitable solution for our customers.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Excellent pillows

Excellent pillows, more comfortable at night.

March 4, 2026
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Reply from Cloudpillo

Thank you for your kind review. We appreciate that you are enjoying the pillows and that they are contributing to a more comfortable night's rest. We trust that you will continue to sleep well.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Unbelievable Pillows

I have paid silly money for pillows before and always been let down with the quality after a few week/months, when I saw this product I was always not sure but I had to give them ago with the reviews I have read. I can say these are worth every penny I have spent, any level of support you need these pillows have it. And the bounce back is unbelievable, I have smashed them to read my phone/book (made it into a u shape) let go and bounce straight back to a normal pillow, no messing getting filling all back into place.

March 2, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. It's great to hear that the pillows have lived up to expectations and that you're getting the support you need. We're confident you'll keep enjoying them for a long time to come.

Cloudpillo Dreamteam

Rated 4 out of 5 stars

Great Pillow

I've used memory foam pillows before and found my recent one a little hard and not soft enough.
I thought I'd give Cloudpillo a try. I've got been disappointed. They plump up yo just the right size and givemy neck decent support. Being able to turn them over for slightly firmer pillow is good as well.
All in all im extremely happy with my new pillows and I can honestly say that getting the best night's sleep I've had for a long time.
Well done.

March 4, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. It's great to hear that the pillows are giving you the neck support you need and that you're getting a good night's sleep again. We're glad the reversible option works well for you too. We go into this knowing you'll keep sleeping well.

Cloudpillo Dreamteam

Rated 5 out of 5 stars

Love it!

I got 2 pillows. I love it, sleep really well . Husband gone back to feather pillows as he didn’t like it. Result for me as I now have a spare🤗

March 8, 2026
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Reply from Cloudpillo

Thank you for sharing your experience. It's great to hear you're sleeping well with your Cloudpillo pillow, and a bonus that you now have a spare one to enjoy. We're confident you'll keep having a good night's rest.

Cloudpillo Dreamteam

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