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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the constant availability of surveys and the variety of topics offered, finding the platform easy to use for earning money from home. Customers frequently mention quick payments and the ability to choose surveys based on pay and time commitment, with some reporting significant earnings. However, some people were dissatisfied with the customer service and the website's policies. A number of reviewers reported concerns about account status changes, even after a long history of participation. Some customers also expressed discomfort with the identity verification process.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is easy to navigate... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise it as a great... See more

Payment

People report ambiguous experiences with payment. Many reviewers praise the fast and easy payouts, with some... See more

Service

Users describe ambiguous interactions with service. Many reviewers express gratitude for the opportunities to... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed frustration, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Im late to this earning platform, but Im so happy I took the plunge, payments are always fast, if your struggling with money, give it a try. Id give it 5 stars if they would extend the time allowed to... See more

Rated 4 out of 5 stars

I like that there is a constant supply of surveys. Most pay about $1/survey but sometimes there will be some worth $7 up to $20.

Rated 5 out of 5 stars

I have been so grateful for CloudConnect! Their site functions well and there have been several high-paying survey opportunities over the past few months. I enjoy learning about a variety of topics... See more

Rated 5 out of 5 stars

While searching for something fun and satisfying to do, I ran across Cloudresearch. This site has enabled me to do surveys and studies from all around the country. I am able to do these and make a bit... See more


Company details

  1. Cloud Computing Service
  2. Software Company

Information provided by various external sources

CloudResearch, formerly known as TurkPrime, makes online social science, market research and participant recruitment powerful and easy.


Contact info

3.5

Average

TrustScore 3.5 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Waste of time. Sketchy site.

Waste your time on 20 cent surveys? Nah. What's worse is to get a chance at surveys you have to tell them extremely personal information such as mental health history and if you've ever been s*xually assaulted. Side with the dodgy researchers that randomly decide not to pay you.

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Keep Getting Screened Out

That survey keep screen me out every when take survey with that provider on TapResearch and when click yes on question «Do you remember all fish types » and i got screen out and IF THIS SHIT SHOWS ON BITLABS OR TAPSURVEY AGAIN! I WILL NEVER TAKE SURVEY EVER AGAIN! FUCΚ YOU CLOUDRESEARCH

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Powertripping

Freaking jackasses who are power tripping that can just waitlist anyone for no reason at all.. And Yes I have been answering honestly

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling Lack of Ethics.

I got banned for reporting a scammy researcher. Unlike Prolific, participants have no rights or recourse here. Cloud is owned by Amazon and they have the same ethics. All workers are disposable.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Mass 'Waitlising' (Banning) Many People Out of Nowhere

They are mass 'waitlisting' people who have had no rejections and 5 star ratings out of nowhere, with no justification or notification whatsoever. There are long reddit threads about this site just banning people out of nowhere. The ban is permanent and there is no way to reverse it. Nobody even knows what they have done to deserve getting banned. Don't even bother. It doesn't pay much anyway.

July 21, 2024
Unprompted review
Rated 1 out of 5 stars

I have been a member of Cloud Connect…

I have been a member of Cloud Connect for about a month now. I have a near perfect score (838/850 and 5 out of 5 stars) and zero rejections. I give every project my full attention and make sure to adhere to all guidelines. This morning I woke up to find that I had been "waitlisted" (which means you have been banned from the platform). I emailed them to find out why. Their reply to me is below, to which they never followed up with any specifics when I asked for more detail. This is absolutely ridiculous. Apparently they did a large wave of bans today for which they gave the same reason, also without specifics. I believe they want to make room for newer, more "naive" participants, which is a shame, and a poor way to treat loyal participants.

Hi,
It's not a mistake.
We regret to inform you that access to your account has been restricted due to non-compliance with our terms and conditions of use. Our security team has identified that your account did not adhere to these terms. We're unable to grant you access. Decision is final.

You have access to any leftover funds in your account. Cash outs to a linked PayPal have a minimum account balance of $5. For a bank transfer, the minimum payout is $25. There is no minimum for Amazon gift cards. You will also have access to the funds from any pending projects that are approved.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

One of the Best Survey Sites

This is in the same league as Prolific but with a slight caveat: the quantity of surveys. You have access to things most other survey sites don't provide (clear payout tab, ability to contact and rate researchers, clear & accurate payment info). These features (alongside reliable payment) make this one of the more promising survey sites.

In my personal experience, Prolific offers far more surveys, which means you'll earn more money. However, Connect does have fewer problems with IP/reaching support. I'd sign up for both, if possible, as your main survey sites.

I personally only opt for well-paying surveys (>$8 per hour, maybe less if the completion time is low). I have not experienced any problems with scams/rejections/lack of payments, but that's because I don't take surveys that require app installations and read the descriptions carefully.

The amount of money you make depends on the time of year, your demographics, and how much you pay attention to the site (which holds true for most other survey sites).

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

If you want cloudresearch connect to constantly side with these scammy researchers go ahead and sign up

May 10, 2024
Unprompted review

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