Always reliable, never any hassle. I have ordered from them for years now and never encountered a problem.
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Been coming here for years still no.1 for flavours, liquids etc and no.1 on the staff would go out there way to help you absaloutly fantastic service wouldnt recommend anyone else part from CLOUDVAPO... See more
Company replied
Guys are great at this shop. Massive selection of flavours salamanca is a must try. Offer a loyalty voucher if you shop regularly in store but not online orders. Would recommend this place to any vape... See more
Company replied
I have used this company for many years and would never go anywhere else... I have epilepsy so was using CBD add it but had not been using it for abit but last week I had a sezuire so I'm back using... See more
Company replied
Company details
Written by the company
Welcome to Scotland’s finest E-Liquid manufacturer and vape supplier. We offer a huge range of our own E-Liquid in shortfills and 10ml TPD Compliant flavours which are all manufactured in our Class 7 ISO 14644-1:2015 Standard Cleanroom by our team of expert flavourists. We are committed to providing the best quality products in the industry and we achieve this by working with reputable companies from which we source only the highest quality ingredients for our liquids. We have the strictest standards for quality control and exacting production processes. We have crafted many popular E-Liquids already, our most popular by far being Salamanca, and we are always striving to produce new flavours. Because our liquid is manufactured in-house we can offer the flexibility for our customers to fully tailor their liquid to their own preferences. We also manufacture and sell a range of high quality CBD products. These are becoming increasingly popular and we receive excellent customer feedback on their benefits which can include pain relief, easing stress and anxiety and aiding insomnia. We currently have two stores in operation and a new Sales counter located at our manufacturing unit as well as our website. We aim to keep up with market demand stocking new products and providing a wide range of accessories. We have a passion for excellent customer service – our Trust Pilot reviews speak for themselves.
Contact info
Unit 11 Carwhinny, Mitchelston Industrial Estate, KY1 3LS, Kirkcaldy, United Kingdom
- 01592 653843
- Justin@cloudvapours.co.uk
- cloudvapours.co.uk
Service was good
Service was good, product I required was easy to find on website. I would have preferred to pay by debit card rather than PayPal but otherwise happy.
June 3, 2020
Unprompted review
Reply from Cloud Vapours
Thank you for your feedback Martin. During the pandemic we have had to close our stores which has hit our small business hard. All operations have been from our warehouse since then but because all orders are now coming in via our website the fees Paypal were charging became too much - we are working hard to ensure our business survives this and we decided rather than increase prices to cover costs that we would prefer to cut ties with Paypal and keep prices the same for our customers.
Great service 👌
Very Quick delivery even during a pandemic. also very helpful with answering questions and easy to contact over messenger 👍
June 3, 2020
Unprompted review
Reply from Cloud Vapours
Many thanks Amy-Louise we appreciate your review!
Great as always bottle opener and hand…
Great as always bottle opener and hand sanatiser free nice touch
June 1, 2020
Unprompted review
Reply from Cloud Vapours
Great to hear you are happy with our service Kenny, thank you for the fantastic review.
Reply from Cloud Vapours
Thank you Michael!
Absolutely amazing service
Absolutely amazing service. Ordered on the Thursday and arrived on the Friday. Very well packaged. Will definitely order again.
May 31, 2020
Unprompted review
Reply from Cloud Vapours
Many thanks John, we're working hard to get orders out quickly so it's great to hear that you got yours next day!
Great service and fast delivery
May 30, 2020
Unprompted review
Reply from Cloud Vapours
Thanks Jane much appreciated!
Excellent service
Excellent email response and very pleasant to do business with. Will definitely shop with them again
May 28, 2020
Unprompted review
Reply from Cloud Vapours
That's great to hear Nathan, thank you.
Great service
Quick and efficient service. Vape juice is amazing quality, little more pricy than average but worth it for the taste and quality. They gave me free hand sanitizer and a device to lift the lids (saves me using pliers) which was a nice touch - will defo be using again.
May 26, 2020
Unprompted review
Reply from Cloud Vapours
Fantastic review Kirsten, we are so pleased you enjoy our custom Cloud E-Liquid so much.
Fantastic online service
Fantastic online service, quick and easy to use. Oils are great quality product, with good variety of flavours available. All queries answered quickly and staff always helpful. Would definitely recommend.
May 25, 2020
Unprompted review
Reply from Cloud Vapours
That's great to hear Morag, so pleased you are happy with our service.
Brilliant shop fantastic people great…
Brilliant shop fantastic people great customer service and the products are unreal. Amazing will never go anywhere else
May 25, 2020
Unprompted review
Reply from Cloud Vapours
Fantastic review Bailey, thank you.
prompt and safe delivery as always
May 25, 2020
Unprompted review
Reply from Cloud Vapours
That's great to hear Stuart, thank you.
Great service and great products
May 25, 2020
Unprompted review
Reply from Cloud Vapours
Amazing review Grant, thank you.
Best e liquid on the market bar none…
Best e liquid on the market bar none always buy from there been other places but you get what you pay for
May 25, 2020
Unprompted review
Reply from Cloud Vapours
Fantastic review Paul, thank you.
Excellent quick service
May 25, 2020
Unprompted review
Reply from Cloud Vapours
Fantastic review Fiona, thank you.
Fast and efficient
Fast and efficient. Great staff who are very friendly and extremely helpful.
May 24, 2020
Unprompted review
Reply from Cloud Vapours
Fantastic review Tara, thank you.
Reply from Cloud Vapours
That's great to hear Alastair, thank you very much for the great review.
Good service
Good service. Would be better if you offered other ways of paying other than bank transfer.
May 23, 2020
Unprompted review
Reply from Cloud Vapours
Thank you for your review Stuart. We have been looking to resolve this and have just secured a new card payment system which will be in place on the website very soon. We find ourselves in difficult and unexpected circumstances having had to close our stores so with all business now coming in via our website we had to cease using Paypal as the fees were too high. Also we can already accept card payments over the telephone on 01592 653843 between 10am and 3pm Mon to Fri if this is of any help.
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