Always reliable, never any hassle. I have ordered from them for years now and never encountered a problem.
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Been coming here for years still no.1 for flavours, liquids etc and no.1 on the staff would go out there way to help you absaloutly fantastic service wouldnt recommend anyone else part from CLOUDVAPO... See more
Company replied
Guys are great at this shop. Massive selection of flavours salamanca is a must try. Offer a loyalty voucher if you shop regularly in store but not online orders. Would recommend this place to any vape... See more
Company replied
I have used this company for many years and would never go anywhere else... I have epilepsy so was using CBD add it but had not been using it for abit but last week I had a sezuire so I'm back using... See more
Company replied
Company details
Written by the company
Welcome to Scotland’s finest E-Liquid manufacturer and vape supplier. We offer a huge range of our own E-Liquid in shortfills and 10ml TPD Compliant flavours which are all manufactured in our Class 7 ISO 14644-1:2015 Standard Cleanroom by our team of expert flavourists. We are committed to providing the best quality products in the industry and we achieve this by working with reputable companies from which we source only the highest quality ingredients for our liquids. We have the strictest standards for quality control and exacting production processes. We have crafted many popular E-Liquids already, our most popular by far being Salamanca, and we are always striving to produce new flavours. Because our liquid is manufactured in-house we can offer the flexibility for our customers to fully tailor their liquid to their own preferences. We also manufacture and sell a range of high quality CBD products. These are becoming increasingly popular and we receive excellent customer feedback on their benefits which can include pain relief, easing stress and anxiety and aiding insomnia. We currently have two stores in operation and a new Sales counter located at our manufacturing unit as well as our website. We aim to keep up with market demand stocking new products and providing a wide range of accessories. We have a passion for excellent customer service – our Trust Pilot reviews speak for themselves.
Contact info
Unit 11 Carwhinny, Mitchelston Industrial Estate, KY1 3LS, Kirkcaldy, United Kingdom
- 01592 653843
- Justin@cloudvapours.co.uk
- cloudvapours.co.uk
Cloud Vapours - 10 out of 10 Service
Hello Cloud Vapours,
I received my order yesterday and thought I'd just share some positive feedback with you.
When I phoned yesterday a woman I spoke to was happy to physically check a stock item for me to ensure I was purchasing the correct product.
She also added that if I was to place my order it would be posted the same day.
So I did...
Your website, shopping basket and payment pages were super easy to navigate and it was great to receive your emails confirming payment and shipment.
Your prices are competitive and your postal costs are very reasonable.
In summary, it was a breeze doing business with Cloud Vapers and everything happened as we discussed.
Credit where credit is due, I was very impressed with your service and will be doing business with you again.
10 out 10
Regards
Robert Clegg
August 25, 2022
Unprompted review
Reply from Cloud Vapours
Thanks for the excellent feedback Robert, it is much appreciated!
Cloud Vapours, are very reliable.
Brilliant, can depend on order being dispatched very quickly, email contact to keep you informed. Well-packed fast delivery. 5*
August 23, 2022
Reply from Cloud Vapours
Many thanks for your review Sue, we appreciate your feedback!
Fast friendly response as always and…
Fast friendly response as always and Salamanca vape juice is definitely the best seller thanks
August 2, 2022
Reply from Cloud Vapours
Thank you for the great review Iain!
We appreciate your loyal custom.
An honest Review (you say!)
Orders have always been despatched quickly with good packaging. There are cheaper suppliers but, you get what you pay for.
July 29, 2022
As usual great service 👍
July 25, 2022
Reply from Cloud Vapours
Thank you Paul! We appreciate your loyal custom
Just received my latest order from…
Just received my latest order from Cloud. I know I have posted a number of reviews on Cloud but there was a flavour I used to vape by HOF called Donutman. It was discontinued but IDK (But can seemingly be ordered again from overseas at time of review) but IDK Cloud managed to do it but they have re-created it 1:1 and it's called Swirly Custard. I normally order Salamanca which is their baby and it is THE top notch ADV IMO + 1 or 2 others. But Swirly Custard is soon to be one of those + 1s from now on in. If it lives up to you're non coil killing recipe then well done to you as HOF Donutman used to murder a coil within a 30ml bottle. Keep up the good work guys and gals of Cloud Vapours. In store and over the phone you guys have always been great !!!!
EDIT : HOF Donutman came in 60ml bottles. Apologies to the good folks at Kilo. That was an epic flavour.
July 22, 2022
Reply from Cloud Vapours
Thank you for the great review !
Always deliver in good time
Always deliver in good time, even better now I can collect my stamps when ordering online 😊
June 13, 2022
Reply from Cloud Vapours
Many thanks, I'm glad you are so pleased with our service!
These guy's are fantastic
These guy's are fantastic. When it comes to customer service, they are at the top of their game. Always friendly and can't do enough to help you in the shop. Their products are banging too, albeit a bit pricey, however it's worth every penny
May 11, 2022
Reply from Cloud Vapours
Fantastic review Neil, thank you!
I have noticed that the consistency in…
I have noticed that the consistency in this place has gone the same flavours seem to change quite often either a weaker or stronger version is made by one or the other
April 26, 2022
Reply from Cloud Vapours
Hi Charles, I'm really sorry to hear this. I would like to reassure you that all of our staff follow strict protocol when mixing liquid so there should be no change in taste or strength regardless of who has mixed it. I am keen to resolve this as we pride ourselves on customer satisfaction, if you can give us a call on 01592 653843 I will be happy to assist you.
Unflavoured E-Juice
Great service & a great price extremely pleased will definitely be back😊😊😊
April 20, 2022
Reply from Cloud Vapours
Many thanks, we appreciate your review!
Reply from Cloud Vapours
Thanks for the review, I'm glad to hear you are happy with our service!
Reply from Cloud Vapours
Thanks for the review Michael, much appreciated!
Keep doing what you’re all doing
Keep doing what you’re all doing, the service is second to none, as are the liquids, Salamanca is the best liquid imo, if you like a fruity menthol, then you will not be disappointed!
March 23, 2022
Reply from Cloud Vapours
What a great review, thanks very much John!
Great shop
Great shop , all friendly staff and very fast delivery
Couldn’t recommend enough
February 28, 2022
Reply from Cloud Vapours
Many thanks Kerry, I'm glad you are so pleased with our service!
Brilliant
Brilliant.
I live in Dunfermline. There are many vape shops here but none as good as CV.
I travel to Cowdenbeath solely to buy from them.
Best vape flavours I have found anywhere!
February 14, 2022
Reply from Cloud Vapours
What a lovely review, thank you for your feedback Martin!
The juice it amazing flavour taste…
The juice it amazing flavour taste great and fast delivery am will definitely be ordering agen
February 10, 2022
Reply from Cloud Vapours
Thank you for the great review Abigail.
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