Cloudy2Clear Windows - Crawley & Gatwick Reviews 

1,047
•
TrustScore 5 out of 5

4.8

7 Cedar Drive, RH13 9UF Southwater, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Survey very good. Efficient, polite.✓ Fitting and fitters...the same ✓ Communication should be by a personal phone call after the estimate is accepted E-mails and message- bot- answers were i... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the service & the double glazed units. The installers were quick, efficient, polite & respectful. The office handled my case & questions promptly & efficiently. This company was reco... See more

Company replied

Rated 5 out of 5 stars

Friendly staff with good communication. Discussion of work needed was clear with good understanding of budget. Quick instillation with work area left clean and tidy. Happy to help with queries of... See more

Company replied

Rated 5 out of 5 stars

They have recently done 2 jobs for us and although I wasn’t there when the first job was done, I am very happy with the results. I was there for the 2nd job done today and I must admit how prompt, tid... See more

Company replied


Company details

  1. Window Supplier
  2. also in
  3. Double Glazing Installer
  4. Glass Repair Service
  5. Locks Supplier
  6. Window Installation Service
  7. Window Treatment Store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • 7 Cedar Drive, RH13 9UF, Southwater, England, United Kingdom

  • 08006121118

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,047)

1,891 reviews in the last 12 months

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Rated 5 out of 5 stars

Cloudy Window Replacement

Professional and Friendly did exactly what was quoted for.
Site left clean and tidy.

July 28, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

All round excellent

All round excellent. Good price, great service and perfect installation. Our fitter was excellent.

July 30, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

Extremely professional from start to…

Extremely professional from start to finish. Expert knowledge, quick quote on the day of survey and prompt booking of installation. The fitters turned up on time and executed the job quickly and efficiently with no mess. Would highly recommend this company

July 29, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

Phone call before arriving

Phone call before arriving. Job done quickly. Happy with outcome.

July 25, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

They have recently done 2 jobs for us…

They have recently done 2 jobs for us and although I wasn’t there when the first job was done, I am very happy with the results. I was there for the 2nd job done today and I must admit how prompt, tidy, helpful and efficient the 2 guys were and also very sociable. Very happy to recommend this company for replacement ‘ blown’ glass panels. They also give an amazing 25year guarantee against them ‘blowing’ again. Very reasonably priced too.

August 3, 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 1 out of 5 stars

If your a fan of bad customer service this is the company for you!

I will start by saying the windows are amazing and the fitters where beyond great. But we had an awful experience and I would highly recommend that you find a better supplier.
At first there was no complaints someone come round to measure the glass and he was perfectly nice, I watched him measure every window (an important thing to note as the company has the audacity to claim we made a mistake later on) and he send the quote over.
Before I confirmed the booking I noticed they had missed off a window. They booked for someone to come and measure, but they didn’t showed up. This was rebooked, again they didn’t show up!! On the third attempt someone came out and the window was measured. Maybe I was too soft to keep giving them chances.
The job was booked, but when they arrived we discovered that two windows were measured incorrectly!! Meaning they had to come back and install these two the following week.
Maybe one mistake could be forgiven but we saw a pattern of unprofessional behaviour and poor customer service.
The worst part was when my wife phoned after the incorrectly measured windows arrived, not only did they flat out refuse compensation they had the audacity to claim it was our fault the first window was missed off the order!!!
Avoid avoid avoid!!!!!
Note this was the Crawley and Gatwick branch and we are based in GU46.

July 21, 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

HI Jake, firstly apologies for your experience. You have said your local expert is Grawley and Gatwick so we will look into this. Could you please provide your local postcode area?

Rated 5 out of 5 stars

Excellent from start to finish

Communication from start to finish was excellent & very refreshing, cloudy 2 clear extremely professional very helpful in their suggestions & reasonable in quote.. great finish job very pleased thank you

July 8, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

Great service

Professional, punctual and friendly. Excellent workmanship, highly recommended.

July 11, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

Good communications throughout

Good communications throughout. This made the job, from our point of view, very simple and straightforward. They're clearly experts in their field and can be trusted to do a good job in a quick, effective and efficient manner. Keep up this service...it's working well.

June 23, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

Would recommend.

Have used this firm before. Communications good. Arrive at the stated time and get on with the job.
Would recommend.

July 3, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

Prompt and efficient

The work was done in accordance with the pre-visit instructions and no hidden extras. Team were on time and did the tasks with minimal disruption. Replacement of a window hinge and servicing of 2 external doors.
I have used Cloudy2Clear several times and would call on them again.

June 30, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

How can you improve on perfection.

How can you improve on perfection.
I was shown curtesy, respect for property. Good, clean expert fitting of windows. Its lovely looking out of clear, shiny, mist free windows. The price was amazing. I wouldn't hesitate to promote the work of Cloudy2Clear. Well done lads

June 26, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

Windful

From start to finish was a great experience, knowing nothing about the window, they were helpful to explaining everything that would be happening.very grateful to the company,thank you

June 23, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

THEY WERE EXCELLENT

THEY WERE EXCELLET. THEY RANG BEFORE THEY ARRIVED ,THEY ARRIVED EARLY; THEY KNEW WHERE THEY WERE GIOING AS i AM DISABLED AND COULD NOT MOVE TO SHOW THEM. A
THEY WERE ,efficient, fast, polite ,helpful tidy,clean and at the end even wheeled me in my wheel chair I could see what they had done.
A joy to have them working in theh ouse.

June 30, 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

Rated 5 out of 5 stars

Fast

Fast, efficient, 8 panels replaced in about an hour. Good price, good people

June 23, 2026
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Reply from Cloudy2Clear Windows - Crawley & Gatwick

Thank you for your review.

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