Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM) Reviews 

164
TrustScore 4.5 out of 5

4.7

Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL Innsworth, England, GB


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Rated 5 out of 5 stars

Jason was great, came out today to provide a quote and managed to fix my French doors which weren't closing properly, both doors now fitting brilliantly. Have had cloudy2clear guys out a few times o... See more

Company replied

Rated 5 out of 5 stars

Very efficient good price + servicw. Shaun did my cloudy window in no time + sorted my doors which I was unable to lock. He was very friendly + polite leaving everything very tidy so thank you Sean +... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this company lovely to deal with, professional, efficient. Communication was great, if I had a question you get to talk to a real person! They turned up when arranged and really plea... See more

Company replied

Rated 4 out of 5 stars

The replacement windows are fine. There was a glitch over two minor jobs Jason had proposed - he said a locked window without a key could have the handle replaced, but the fitter said he couldn't do... See more

Company replied


Company details

  1. Window Supplier
  2. Double Glazing Installer
  3. Glass Repair Service
  4. Locks Supplier
  5. Window Installation Service
  6. Window Treatment Store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • Innsworth Lane, Innsworth Technology Park Ltd, GL3 1DL, Innsworth, England, United Kingdom

  • 08006121118

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.7

All reviews

(164)

1,729 reviews in the last 12 months

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Rated 5 out of 5 stars

I arranged for 3 firms to quote me for…

I arranged for 3 firms to quote me for a replacement window and Cloudy2Clear were the only ones who initially recognised what type of style it was and was able to provide a quote on the spot which was very reasonable. 1 firm took a look and wasn’t prepared to quote while the 3rd firm never got back to me. Cloudy2Clear came back within 2 weeks and installed within 15 minutes. He was polite, knowledgeable and helpful and I will always use them in the future. Excellent service!

November 11, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Prompt response to initial enquiry

Prompt response to initial enquiry, with on the spot quotation for the proposed work at the site visit

November 20, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great communication

Great communication. Job priced & completed in a timely manner. Will definitely use again 😊

November 20, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 1 out of 5 stars

AVOID CLOUDY2CLEAR UNLESS YOURE VERY RICH

If I could give no stars I would. Not a local company as advertised but national with a 0800 number.
They arrived late for the quote when I'd taken a morning off work. Were here for 2 minutes,quoted £568 for one pain of glass!! Got other quotes with genuine local well reviewed companies, less than half the price.

November 11, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Hi Richard, sorry to hear you views regarding your experience with us. After looking into this your unit was a large patio door unit toughened which is the highest spec, also has a low energy coating to reflect heat back into the property. This is the legal requirement. The staff that came to your property are certainly local and we are a family owned business.

Rated 5 out of 5 stars

Excellent service…

The speed and friendliness shown by fitter. Arrived on time cleared any mess which there was little of. As they made a excellent job of first one I decided to have another one done and it was another excellent job8. Cost very reasonable and am saving to get other windows done

October 30, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Truly excellent service

Only 2 days after my first contact a Cloud3clear gent arrived and having measured the windows gave us a quote on the spot, which was accepted. Seven days later the new windows were installed , even every speck of dust was removed . A truly excellent service

October 17, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Absolutely fantastic

I could not be more pleased with the service I received, no fuss very professional yet friendly personal.
No mess, just a total transformation to nice new clear panes and very quick.
Simply fantastic.

October 30, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Excellent service…

Good service from initial phone call to job completed

October 13, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great job

They did a wonderful job fitting what were very tricky huge windows for a really reasonable price .Quick and efficient , left everything tidy and clean. Would not hesitate to recommend this company.

October 7, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

The company responded quickly and…

The company responded quickly and efficiently to my enquiry. Staff were very helpful. Good product.

September 30, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great tradesmen

Great tradesmen who were efficient, polite and helpful.

August 27, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 4 out of 5 stars

Satisfied with the work

Satisfied with the work, saved me having to have a new complete window

September 4, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

Experienced, pleasant staff and well-priced product.

Efficient, experienced, pleasant and knowledgeable staff. Replaced my difficult windows and left them closing better than they did before. Definitely recommend and would use again.

September 3, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 5 out of 5 stars

First Class Service

The whole work was first class and timely from initial contact to completion of replacement of glass units.

September 5, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 4 out of 5 stars

Gave them a call they came out next day…

Gave them a call they came out next day gave quote fitted new window they left noticed a big scratch phoned them back new appointment made to fit new one with no problems really good service would recommend this company

August 13, 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review.

Rated 3 out of 5 stars

Window pane replaced but not the rubbers.

An appointment time was kept. Window pane was replaced. The old rubbers surrounding the window pane were not replaced. The person appointed was local, however, the strong tendency was that I should pay immediately without first being offered to inspect the work which should be a matter of courtesy and fundamental customer service. The other point I would make is that things were very brief and rushed. I used the same person again for other work because he said he could carry out my requirements which I was delighted to have done. This work again appeared rushed and untidy with no attempt to clean up uPVC swauf left behind on the floor, patio and inside the window frames due to cutting out vent slots to each window opener. A window was broken and more weeks elapsed before that pane was replaced. Cloudy to Clear wasn't responsible for this extra work. I would use Cloudy to Clear again because it was convenient, Help-Desk was customer service focussed. Price seemed reasonable.

July 14, 2025
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Reply from Cloudy2Clear Windows - Gloucester, Worcester, Bristol, Swindon & Bath (MM)

Thank you for your review. We will raise your points with the Branch Manager so we can improve our service.

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