From start to finish we knew we were dealing with professionals with nothing to complain about. Communication was good at all stages and there was courtesy and care during the actual fitting. And, of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From getting in touch, to getting a quote, to installing new glass. I cannot fault the service and quality of it all. Reasonable price and fitted by Ian who done a fabulous job so I would highly recom... See more
Company replied
Iain and Alex were very professional, friendly and did a fantastic job of our windows. Georgia in the office was also fantastic in sorting our bookings for us. If I ever need anymore replacing I would... See more
Company replied
Second time have used this company. Price good and the lads who fitted my units were lovely and very helpful.
Company replied
Company details
- Window Supplier
- Double Glazing Installer
- Glass Repair Service
- Locks Supplier
- Window Installation Service
- Window Treatment Store
Written by the company
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
Contact info
38H Lindisfarne Court, NE323HG, Middlesbrough, England, United Kingdom
- 08006121118
4.6
Excellent
19 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Second time have used this company
Second time have used this company. Price good and the lads who fitted my units were lovely and very helpful.
June 26, 2026
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Good service
March 10, 2025
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Quick service no mess would recommend
March 3, 2025
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
An excellent and reliable service throughout
You gave a good timely service throughout, both with the good information when contacting your representative Gloria and with the actual fixing of the window by your operative Iain. All very pleasing.
February 12, 2025
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
I would honestly go nowhere else
Iain and Alex were very professional, friendly and did a fantastic job of our windows. Georgia in the office was also fantastic in sorting our bookings for us. If I ever need anymore replacing I would honestly go nowhere else.
October 21, 2024
Unprompted review
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Window replacement
After a long wait , waiting for the insurance to come through , the original quote was honoured, the fitted was on time and pleasant
November 20, 2024
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Unbelievable service
Unbelievable service from an experienced company who actually knows what they are doing. Communication from the minute I made the enquiry via Checkatrade was first class, prompt text messages and even more important, following my instructions as I did not want my in-laws to pay for the service provided.
Thank you - its really quite refreshing to deal with a "proper" company!
November 13, 2024
Unprompted review
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - North East (MM)
Thank yoThank you for your review.u for your review.
Professional service.
From start to finish we knew we were dealing with professionals with nothing to complain about. Communication was good at all stages and there was courtesy and care during the actual fitting. And, of course, the price was less than replacing a whole system and the timescale and work disruption far less. Conclusion: very pleased.
October 26, 2024
Unprompted review
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Replacement of Cloudy Windows
Excellent service from the survey to the delivery and fitting of the replacement glass.
Very pleased with the windows and the price.
October 31, 2024
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
All went smoothly
October 24, 2024
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
We can see clearly now!
Iain who visited us for the estimate & complete the job, was very friendly, timely, professional, explained the process fully & left a clean job to our satisfaction.
October 10, 2024
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Excellent company
From getting in touch, to getting a quote, to installing new glass. I cannot fault the service and quality of it all. Reasonable price and fitted by Ian who done a fabulous job so I would highly recommend cloudy 2 clear to anyone needing to replace any windows.
October 7, 2024
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
>Efficient and reliable.
October 1, 2024
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Quick response to initial query and…
Quick response to initial query and fitted soon after. Extremely friendly, professional service.
September 17, 2024
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
Ian who came to our house was friendly…
Ian who came to our house was friendly and efficient. He arrived when he said he would which is great as I work from home.
The new pane looks beautiful and was fitted with no issues.
Thank you Cloudy 2 Clear. A great job done!!
September 17, 2024
Reply from Cloudy2Clear Windows - North East (MM)
Thank you for your review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.