Clover Car Services Limited Reviews 

608
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Had a booking for 5:30AM to the airport, despite confirming the collection the night before with the office the driver never arrived, ended up having to book Ubers and rush to make the flight. I... See more

Rated 5 out of 5 stars

Excellent service from Clover Car services. Received text after telephone call confirming booking & then text morning of flight confirming driver on his way & given registration details. Driver excell... See more

Rated 5 out of 5 stars

We needed a minibus to transport our staff and volunteer team to a colleagues wedding. I submitted an online enquiry and it was answered swiftly. I telephoned the office to make my booking and... See more

Rated 3 out of 5 stars

Dispatcher promised 5 mins - taxi took 20+ to arrive with no updates given. Despite being local main roads, driver had no idea where pick-up or drop off points were. Car was clean, driver was polite,... See more

Company replied

Company details

  1. Transportation Service
  2. Sightseeing Tour Agency
  3. Transportation Escort Service

Written by the company

Clovercars aim to provide all your travelling needs. Offering a profesional, punctual and reliable service. We strive to be the best and will go that extra mile for you. • Executive & Chauffeur Services • Airport Transfers • Courier & Delivery Services • Additional Needs Transport •Coach Bookings • Weddings With over 45 years experience and knowledge of working in Bromley, london and the surrounding counties, we always get our customers to their destination safely, on time and in the upmost comfort. • open 24/ 365 days • GPS Trackers on all cars • All our drivers and chauffeurs have an enhanced DBS certificate • COVID safety measures in place


Contact info

3.5

Average

TrustScore 3.5 out of 5

608 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(608)

9 reviews in the last 12 months

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Rated 3 out of 5 stars

Late arrival

My only complaint is saying the cab will be with us in 5 mins when it actually is later than that and yet we are charged if we are 5mins late !!
Should have a reduction off our bill if that’s the case especially when prices keep going up !

July 15, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Good Morning,

due to unforseen circumstances occasionally wait times will differ slightly, while i understand this can be frustrating is out of our control.

Kind Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

I have been using this service for a…

I have been using this service for a long time and never let me down value for money and always polite brilliant 👏 drivers

July 14, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Thank you Michael for the 5* review,

hope to see you again soon.

Kind Regards

Joanne
Clover Cars Managment Team 🍀

Rated 1 out of 5 stars

Driver was 25 mins late picking up my…

Driver was 25 mins late picking up my daughter from school. All the other kids where gone and she was the last one there waiting at the office reception.

July 14, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Good Morning,

if you wish to discuss this please contact me on info@clovercars.com so i can verify your complaint.

regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Great service

As a regular user, thank you for providing a fantastic service. Highly recommended.

July 14, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hey

thank you for the kind words and 5* review.

Many Thanks

Joanne
Clover Cars Managemnet Team 🍀

Rated 5 out of 5 stars

Prompt and reliable service

Prompt and courteous driver.

July 3, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Many thanks for leaving us a 5* review.

we hope to see you again soon.

Regards

Joanne
Clover Cars Management team 🍀

Rated 5 out of 5 stars

Friendly

Friendly, helpful and very polite 😊

July 3, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Thank you for your kind comments and fantastic 5* review.

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Fully recommend Tommy

Our driver Tommy was friendly, down to earth and accommodating. Thanks for the ride.

June 22, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Good Morning,

thank you for taking the time to review our services, i will pass on your great comments to the driver.

Regards

Joanne
Clover Cras Management Team 🍀

Rated 1 out of 5 stars

Cab late, bad attitude managing complaints

They sent a cab, never sent the tracker and when I called close to the time, two mins before then they said it would be 11 minutes late. They made me go late to work and the person I was complaining to was the rudest ever. People before always been nice. I won’t be using them anymore. Very disappointing.

June 14, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi there, please contact the office so we can investigate further or email complaints@clovercars.com

Many Thanks

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

5 stars ⭐️ top service

5 stars ⭐️ top service. Many thanks 😊

June 3, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi

thank you for your great 5* review.

Many Thanks

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Always pleasant drivers,always on time…

Always pleasant drivers,always on time and always reasonable priced.
I own a business near clover cars base so I always recommend them to my cilents.
5 stars - Highly recommend

May 30, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi Jamie,

Thank you for taking the time to review our services, we do try our best.

Many Thanks

Joanne
Clover Cars Management Team 🍀

Rated 4 out of 5 stars

all good

all good, collected medication for me.

May 27, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi Marie,

glad we was able to offer this delivery service.

Many Thanks for leaving the review.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Taxi ride

Driver was very helpful with the wheelchair

May 25, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi,

thank you for taking the time to review our services, genuine customer feedback is always appreciated.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

As always on time

As always, Clover taxi is on time

May 23, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Good Morning,

thank you for your review.

Many Thanks

Joanne
Clover Cars Management Team 🍀

Rated 4 out of 5 stars

Very punctual and let me sit in the…

Very punctual and let me sit in the front as easier for me because I have mobility issues. He also drove very close to the front door which was very helpful

May 21, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi Emily,

thank you for your review, i'm glad we was able to assist you.

Many Thanks

Joanne
Clover Cars Management Team 🍀

Rated 1 out of 5 stars

I have never been in a dirtier or…

I have never been in a dirtier or smellier car. Your dispatcher had the wrong destination and you are totally overpriced. My return journey was almost half the price.

May 15, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

HI Ronald,

I would like to know more regarding this situation.

thank you

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

The cab arrived on time

The cab arrived on time. The driver was helpful and friendly.

May 14, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Afternoon,

Thank you for your review, always nice to get great feedback.

Many Thanks

Joanne
Clover Cars Managment Team 🍀

Rated 5 out of 5 stars

Quick service

Quick service, update texts and very friendly and polite driver.
Many thanks. I would recommend the service to anyone.

May 12, 2023
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Good Afternoon,

we are pleased you received a 5* service, thank you for rating us on TP.

Regards

Joanne
Clover Cars Management Team 🍀

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