Clover Car Services Limited Reviews 

608
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Had a booking for 5:30AM to the airport, despite confirming the collection the night before with the office the driver never arrived, ended up having to book Ubers and rush to make the flight. I... See more

Rated 5 out of 5 stars

Excellent service from Clover Car services. Received text after telephone call confirming booking & then text morning of flight confirming driver on his way & given registration details. Driver excell... See more

Rated 5 out of 5 stars

We needed a minibus to transport our staff and volunteer team to a colleagues wedding. I submitted an online enquiry and it was answered swiftly. I telephoned the office to make my booking and... See more

Rated 3 out of 5 stars

Dispatcher promised 5 mins - taxi took 20+ to arrive with no updates given. Despite being local main roads, driver had no idea where pick-up or drop off points were. Car was clean, driver was polite,... See more

Company replied

Company details

  1. Transportation Service
  2. Sightseeing Tour Agency
  3. Transportation Escort Service

Written by the company

Clovercars aim to provide all your travelling needs. Offering a profesional, punctual and reliable service. We strive to be the best and will go that extra mile for you. • Executive & Chauffeur Services • Airport Transfers • Courier & Delivery Services • Additional Needs Transport •Coach Bookings • Weddings With over 45 years experience and knowledge of working in Bromley, london and the surrounding counties, we always get our customers to their destination safely, on time and in the upmost comfort. • open 24/ 365 days • GPS Trackers on all cars • All our drivers and chauffeurs have an enhanced DBS certificate • COVID safety measures in place


Contact info

3.5

Average

TrustScore 3.5 out of 5

608 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(608)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

nearly 30 mins late

nearly 30 mins late
driver was then rude dropping me off as couldn't find address of drop off saying he had another job he's gotta get to🤷‍♂️🤷‍♂️🤷‍♂️

December 1, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi Mark,

please drop me an email as I would like to know more.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 1 out of 5 stars

We booked our cab 3 hours beforehand

We booked our cab 3 hours beforehand. The time it was due it did not come. We phoned, was told ten minutes. Still no cab. Cab came 30 minutes later. No apologies just laughter. Very rude. Will not be using this unprofessional company again. Also the driver had very poor hygiene, he stunk the cab out.

November 26, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi Yasmin,

please respond with more information as i'm looking into this.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

on time

on time, very good

November 29, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Thank you for you 5* review.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Great driver have used these guys over…

Great driver have used these guys over the years always superb drivers

November 22, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

thank you for your custom, and for the 5* review!

Regards

Joanne
Clover Cars Management Team 🍀

Rated 4 out of 5 stars

Honest about waiting time

November 19, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Good Morning,

we do try our best to be accurate with timings we don't always get it right due to unforseen circumstances. im glad on this occasion you where happy with the service.

Regards

Joanne

Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Shopping

Very polite and very helpful

November 10, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Thank you for your review, we do have high expectations when it comes to customer service.
I am glad you where happy with the service you received.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

The driver was very professional

The driver was very professional, polite and extremely helpful also new his way around the roads perfectly, on time and no problem at all when I had to call to ask for a later pick up at short notice, one very happy customer,

November 5, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Thank you for this fantastic review, did you manage to grab the drivers number? we always like to pass on the feedback.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Superb driver

Superb driver, well mannered.

November 1, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi Rory,

thank you for taking the time out to rate us on Trust Pilot, we are loving the 5*.
hope to see you again soon.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Speedy service

Driver was courteous and friendly cab arrived quickly

October 18, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Great stuff, just what we expect from our drivers! hope to see you again soon.

regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Prompt and efficient service

Taxi turned up very quickly and driver called me to confirm their ETA. The text message with the tracking of the taxi and driver's details was really useful. Our taxi driver was polite and professional.

October 16, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi There,

thank you for the 5* and the great comments, see you again soon.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Clover Cars

Excellent service very polite driver.

October 13, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

HI Michelle,

thank you for taking the time to rate us on TP.
do you know the drivers number? I do like to pass on nice comments.

regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Great driver and quick service

Driver was on time, helped with our bags, and got us to the train station on time.

September 30, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi Phil

thank you for rating us with 5*. we hope to see you again soon.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Mrs ginette malyon

Great service and lovely driver

September 30, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Thank you for taking the time out to rate us on trust pilot, we are glad you had a good experience with us.

regards

Joanne
Clover Cars Management Team 🍀

Rated 3 out of 5 stars

Don’t trust arrival time, and give directions!

Dispatcher promised 5 mins - taxi took 20+ to arrive with no updates given. Despite being local main roads, driver had no idea where pick-up or drop off points were. Car was clean, driver was polite, and journey ok.

September 23, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi there,

we apologise that your car took longer than expected, unfortunately unforseen circumstances this happens, we can only try to ensure you experience is better should you chose to use us again.

regards

Joanne
Clover Cars Management Team 🍀

Rated 1 out of 5 stars

This is the worst experience of my…

This is the worst experience of my life, I can't believe there is such a rude taxi driver in the UK, starting to say some ugly things before I get in the car, on the way to my house I said It went wrong, halfway through He wanted me to get out of the car, and said that I gave the wrong address, and that he managed to have him deliver it to my door. He also asked me for more money and scolded me. I don’t even know that he is still a person?

September 26, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Please do email me as I have requested more info to investigate this situation.

Regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Pet friendly

Pet friendly. Good efficient service on time. Lovely, friendly and helpful driver.

September 26, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hey there,

Thank you for taking the time out to rate us on TP.
We are pleased you have had a good experience. we look forward to seeing you again soon.

regards

Joanne
Clover Cars Management Team 🍀

Rated 5 out of 5 stars

Driver arrived on time as promised

Driver arrived on time as promised. Good clean car. Very pleasant and helpful.

September 13, 2022
Unprompted review
Clover Car Services Limited logo

Reply from Clover Car Services Limited

Hi Marsha,

thank you for choosing clover cars ad rating us on TP.
we are glad you were happy with the service.

regards

Joanne
Clover Cars Management Team 🍀

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