Clubhouse Sports Media ltd Reviews 505

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being polite, helpful, and responsive, highlighting positive interactions with various team members. Many people also report great service from start to finish, appreciating the efficiency and professionalism in their dealings with the company. The setup process is often described as easy, and the support service is consistently noted as excellent. However, some people were dissatisfied with certain marketing practices. A few other people also felt that customer service was lacking, citing ignored requests, unanswered calls, and unreturned emails, which led to frustration and a perception of unreliability.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service. Customers frequently praise the team's professionalism,... See more

Marketing

Clients share ambiguous opinions on marketing. Some customers praise the company's creativity and strategic... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the representatives as... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. Many customers report persistent unsolicited... See more

Based on these reviews

Rated 5 out of 5 stars

We joined up with Clubhouse Sports Media to promote our Golf Course and Club facilities, which is achieved mainly through the TV in our reception area. Thank you to sponsors which have grown since we... See more

Company replied

Rated 5 out of 5 stars

I'm a new client to Clubhouse Sports Media, but so far, every interaction has been positive. Each person I've spoken to/worked with (Billy & Dwight so far) has been so polite, helpful & responsive. It... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish by all of the team, from initial sales with Ben, Jacob was great and my video advert was loaded at the precise time end of the month as stated. Booking rounds of... See more

Company replied


Company details

Written by the company

Clubhouse is a marketing & technology company working with some of the top courses through out the UK.


Contact info

3.6

Average

TrustScore 3.5 out of 5

505 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Continued Spam Despite Assurances it Would Stop

Sent spam e-mails inviting us to become involved as a 'local business' for a golf club 300 miles away. This is the third golf club for which they have sent spam e-mails despite assurances that such e-mails would stop.

As ever, can never get to speak to the person named in their e-mails.

Have contacted the golf club concerned and drawn their attention to unsolicited and inappropriate spam e-mails being sent by Clubhouse Sports Media on their behalf.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great start to a new venture for our company

Dwight and the design team too the brief and delivered and were just excellent, the sales team have been great for this new type of sponsorship for one of our regions clubs and means we keep helping a little bit where we can to promote our business and the region where we all started from.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend.

Sorted everything quickly - slight confusion with invoicing from our side and we over paid but this got sorted straight away which is quite unusual in business. Really recommend.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

I strongly advise anyone considering using Clubhouse Sports Media to think twice

I strongly advise anyone considering using Clubhouse Sports Media to think twice and proceed with extreme caution.

I have had a thoroughly negative experience. Despite never signing up to their services, I was repeatedly targeted with unsolicited emails. This wasn’t an occasional nuisance - it was persistent spam. What’s worse, multiple requests to have my details removed were either ignored or not properly actioned.

This raises serious concerns around data handling and consent. No reputable organisation should be contacting individuals without permission, let alone continuing after being explicitly asked to stop.

The situation only improved after I escalated the issue by contacting the golf club they were promoting.

Thankfully, the club took the matter seriously and intervened, which ultimately led to the emails stopping - but it should never have required that level of effort.

Based on my experience, I would strongly recommend avoiding this company altogether. If you find yourself in a similar position, consider seeking legal advice, particularly around data protection and unsolicited communications.

There are plenty of legitimate marketing companies that operate transparently and respect privacy — this is not one of them.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly company representatives

Very friendly company representatives, assistive and helpful.

I have renewed my company sponsorship with our local club twice through Clubhouse, they have simplified the process and never been pushy with the process. All in a great service and a very good package along with the sponsorship. Thank you

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

I used clubhouse sports media to enhance my businesses brand by advertising at a local golf club. They offered me a great package, were very easy to deal with and responded promptly on the phone or by email to all of my questions.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

A scandalous, sham of a company that sells something they don't have

My experience started with unsolicited spam emails, I should have really learnt from that, or at least checked the reviews beforehand.

I entertained and replied to the email, and began a conversation with Jack who told me the exact opposite of what their director Gareth later wrote into the contract. Clubhouse Sports sell a two-year contract of advertising but want either money up front in full (less a 5% discount) or paid over six consecutive monthly instalment (was originally sold as six equal payments over the two year period - even supplied recorded phone calls of that) - thats another thing, they record every phone call.

Stupidly, when I agreed to it their director Gareth sent me three contracts to sign, each one with mistakes on it regarding the terms. I now genuinely believe this was a ploy to deceptively imply terms that I didn't want. I was focused on it missing the "free" second golf club instead of the payment terms.

I've now undergone a battle with their finance team and have invited them to take me to court. I'm convinced I have sufficent evidence of their malpractice and will stringently defend that fact.

I have since found out they have sold an advertising contract for 24 months with a golf club planning to cancel it at the end of their period (6 months time).

This review is a warning for anyone else thinking of or planning on working with Clubhouse Sports Media Ltd. Do not do it, they are charlatans and fraudsters that sell something they don't have using underhand tactics to deceive and decept customers.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

An incessant amount of spam emails…

An incessant amount of spam emails subscribing me to a mailing list I've not given permission for.
Multiple calls have not resolved this despite promises. Clearly don't care about GDPR which is frightening considering this is a media company.

This can't be helping your clients reputation either.

George Hil, how many times need I Ask?
Legal route of harassment will now ensue.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic team

Fantastic team, very quick and professional response on all fronts with the perfect artwork created. Highly recommended.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

SPAM company

Several time Ii have asked this company to remove my name from mailing list. They continue to email their information. Very annoying

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Another Bullshit scheme that seems too good to be true and it is

Signed up with this company so we could play golf at a local course in Rowlands Castle, agreed in the contract no restrictions on tee Times other than on Saturdays and Sundays only to find that was not true. You cannot play before 2pm during the week which means you cannot get a full round in from November to March and you can only book 6 days in advance making it hard to plan and invite corporate guests. No response to my request to cancel the contract and refund the money or response to my phone calls from the MD called Gareth who might be the same Gareth who describes himself as a project manager (and who agreed the contract) on his emails but does not provide his surname.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Constant Spam - Never Signed Up For it

Constant Spam - Never Signed Up For it

Even when you try to unsubscribe, then someone else from the company bombards you with further more unwanted junk. If this is how they believe business should be conducted, then they are sadly mistaken.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

The Company were over and above what i…

The Company were over and above what i am used to with all arrangements carried out quickly and completed to my satisfaction. Their continued support is second to none. I am looking forward to enjoying our facilities and benefits and attracting businesses to work with us in the future.

January 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look