Club Swan Reviews 

This is a scam and run by thieves. stay far away

I transfered usdt to the club swan address like normal. I went to sell it to usd and it says temporarly unable to complete transaction. Chat with a rep and they said they are doing enhancements. I was not given a prior notice. They said they started this the 28th of June. I did not know till the 29th when I tried to do the transaction. Second chat and they said it was an unexpected error and both times have no idea when it will be fixed. WTH? My money is stuck and I need it asap. All I get are excuses. I need my money. On top of this they did manage to take the 35 dollar monthly fee from my card. Pissed! It is now the 4th of JUlY and no resolution. My money is still stuck. As of 7-7-23 no changes. Money is still stuck in their system! Stay far the hell away from clubswan!

Quick response with relevant answers.

Every time I ask a question, thery are always precise and to the point. But most importantly very respectfull

Club swan keeps money which has been deposited more then 3 Months already! This company is already bankruptcy

their support team are really helpful, despite multiple issues (crypto, card not working and 2fa) i encountered they are able to provide resolution immediately. they even provided options for me on how will i be able to access my funds without delays. in fact, i was mad at first but when they thouroughly explained the process to me i am able to understand on how will i use my account without any issues in the future and the fun fact, is that they provide all information which is so easy to understand. Great Job!!

I have had no issues with my card/account with ClubSwan. In fact it is so easy to use when booking any travel (flights, hotels, tours) I have used it without any glitches in Asia, Europe, USA and South America. Highly recommended!

I have used their card for about a year and it has become my primary channel through which I can spend my crypto. It gives me an option especially when I want to avoid the hustle on P2P marketplaces, which at some point were the only place I could go to convert my crypto into Ksh.

What a disgusting company. They keep 7700 $ for more than 5 weeks now and do not proceed anything to solve the problem.
I warn everybody to get even in contact to this fraudsters. The probability to lose your money is exorbitant high!
And for this theft you have to pay 35$ monthly at least.
Keep away from this liars!

Shocking service, huge fees and it seems that even though they have concluded an exchange, they sit with your money, waiting now 16 hours for them to credit my account. When I speak to support, I get the same message, finance is investigating......

This service very unreliable, only for desprates. Crypto deposits takes weeks or might loss your funds without a refund.

Customer service is horrible.
Just stay away. I warned you. STAY AWAY.

Was promised one card then sent another. Was told I needed to close my account to reapply for the card again for the card I was first promised. Basically loosing the funds I paid. Customer service is slow.

STAY FAR AWAY!!!!! Customer Support is terrible they will run around in circles!! The card works from time to time but can not work on any forex or crypto platforms nor can it withdraw cash from an ATM. The app is slow. When you sell BTC it TAKES HOURS and you can't sell all of it you have to sell it in several increments and each time getting the 3% fee. Terrible place. Rather get a Binance card

Scam, card never worked and they didnt refund.

I have had a login issue longer than it should have taken to fix but is now sorted so all good.

I've been using the app for last 3 years. I am satisfied with its service and quality.

Club Swan Card is a very easy-to-use card.

It is great company and perfect system for my situation I wish everyone will use this !!

I love clubswan! Been using it for a while now, my favorite part is the instant liquidity, I buy crypto it’s available right away, I sell crypto and the cash is available right away. Also I feel very safe with clubswan because they are full compliant, so many companies are here today gone tomorrow. I can’t say enough great things about this platform and app!

Bad company when you deposit your money you have to wait 3 days to have in your account.
But they take from you credit card instantly