Clydach Farm Reviews 

410
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great product, great service and made in the UK. My dog loves the venison, it keeps his coat shiny his eyes clear and his teeth in good condition. He’s been on it for several years. We have a subsc... See more

Rated 5 out of 5 stars

Informative website & easy to order. Made an amendment to order via email. Pleased that packaging of products & delivery mostly paper/cardboard rather than plastics And dry food and treats sound n... See more

Rated 5 out of 5 stars

From start to finish I found the purchasing experience first class. The website is easy to navigate, clear and the payment process was very straight forward. Once the product arrived my 2 doggos just... See more

Rated 5 out of 5 stars

Delivery driver was shocking had to find him around my village and when I did he said it’s been delivered I asked him where too he gave it to a house not too far from me but didn’t even attempt to... See more

Company details

  1. Pet Store

Information provided by various external sources

We make grain-free, real food for dogs. Inspired by the fields of Great Britain, we select the finest, locally sourced meat, fish and poultry to create nutritious, nourishing and real foods for dogs. Clydach uses the kind of ingredients you’d have in your own kitchen – nothing artificial, nothing refined.


Contact info

4.8

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(410)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scooby loves it

My dog scooby loves the duck and salmon biscuits, it’s the best food I have found and it’s healthy and nutritional
I love the family feel of the brand and the little touches

October 1, 2021
Rated 5 out of 5 stars

ive used alot of dog foods over the…

ive used alot of dog foods over the years, do every bit of research going, also used RAW for years too

we wanted a high quality dry food, that had good morals and values from the company, but also genuinely good food ... that the dogs enjoyed.

after trying, cold pressed, canned, other dry, raw barf, raw completed etc

this suits us best. i use the subscription service.

September 15, 2021
Rated 3 out of 5 stars

Items smaller than I expected

Items smaller than I expected. No information on how many to feed per day. Expensive for the amount in package.

September 5, 2021
Clydach Farm logo

Reply from Clydach Farm

Hi Esther,

Thanks for taking the time to leave a review. I am sorry to hear that you’re disappointed with our Daily Dental treats.

As every dog is unique, we’ve put the feeding guide clearly on our website, this helps make sure you feed the right amount to your dog. Just head to www.clydachfarm.co.uk to find the daily amount for your dog.

We also have put a clear size reference for our treats, as a photo and dimensions. We also put an estimate of how many treats are included in a 100g pack.

If you’re still unhappy with your order, we’re very happy to offer you a return and refund, or a return and replace, for another one of our products. Please get in touch so we can arrange this for you.

Have a lovely Sunday and hopefully speak soon,

Warmest 'woofs'

Callum Griffiths,
Founder, Clydach Farm

Rated 5 out of 5 stars

Absolutely excellent service and…

Absolutely excellent service and products.
Really pleased with the results from using the dental treats.
Staff so polite when they called me back after I messed up my order.
Thank you will be ordering again
Oh and both.orders arrived the day after orders were placed.
👏👏👏👏👏⭐⭐⭐⭐⭐

September 2, 2021
Rated 5 out of 5 stars

Easy to use website

Easy to use website, the treats are awesome my dog hates hard food, however he loves these and they are making a difference with his teeth. Which is why I bought these.

Definitely worth the money and product is great as I run out of treats regularly...I was unsure too, but once rocky took to these.
I keep ordering he 🐕is happy I am happy 😁

September 1, 2021
Rated 5 out of 5 stars

Not actually tried the product yet

Not actually tried the product yet, but the service I have received is absolutely first class.
Very well packaged, with attention to being friendly and approachable. Fast delivery.
Wonderful! Just got to try it now!

August 3, 2021
Rated 3 out of 5 stars

Was so excited when I saw the reviews…

Was so excited when I saw the reviews ordered 3 bags I have 4 dogs only 2 will eat the biscuits and only sometimes So disappointed

August 2, 2021
Clydach Farm logo

Reply from Clydach Farm

Hi Lynn,

Sorry to hear your dogs aren't too keen on our Daily Dental treats at the moment, we understand all dogs are unique.

We've had hundreds of positive reviews for our treats, so perhaps we just need to find the right option for you.

One of our Customer Love team will be in touch soon to make this right for you.

Have a lovely evening,

Warmest 'woofs'

Callum Griffiths,
Founder, Clydach Farm

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look