Clydach Farm Reviews 410

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great product, great service and made in the UK. My dog loves the venison, it keeps his coat shiny his eyes clear and his teeth in good condition. He’s been on it for several years. We have a subsc... See more

Rated 5 out of 5 stars

Informative website & easy to order. Made an amendment to order via email. Pleased that packaging of products & delivery mostly paper/cardboard rather than plastics And dry food and treats sound n... See more

Rated 5 out of 5 stars

From start to finish I found the purchasing experience first class. The website is easy to navigate, clear and the payment process was very straight forward. Once the product arrived my 2 doggos just... See more

Rated 5 out of 5 stars

Delivery driver was shocking had to find him around my village and when I did he said it’s been delivered I asked him where too he gave it to a house not too far from me but didn’t even attempt to... See more

Company details

  1. Pet Store

Information provided by various external sources

We make grain-free, real food for dogs. Inspired by the fields of Great Britain, we select the finest, locally sourced meat, fish and poultry to create nutritious, nourishing and real foods for dogs. Clydach uses the kind of ingredients you’d have in your own kitchen – nothing artificial, nothing refined.


Contact info

4.8

Excellent

TrustScore 5 out of 5

410 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Orla our working cocker

Orla our working cocker loves the Salmon and Trout she's 10yrs old and everyone thinks she's a pup, so does she. Always looks in great condition and a bonus she loves the taste it's gone in seconds.

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

A great product

A great product. Our dog Jet has allergies, and the Lamb wet food has no carrot, essential for him. He loves it ❤ His bowl is empty in seconds, even with slow feeding bumps! The dry food is wonderful, he enjoys both the lamb and duck. More single protein please. Venison or Pork, hold the carrots! In all seriousness, bravo Clydach, his stomach is settled- no wind. I won't buy anything else. Thank you from Katie and Jet🐾

April 6, 2022
Rated 1 out of 5 stars

I paid extra for the next day's express…

I paid extra for the next day's express delivery of my puppy food as I had nearly run out. So ordered it on Thursday morning and received it Monday afternoon. Very distressing.

April 5, 2022
Clydach Farm logo

Reply from Clydach Farm

Hi Mark

I am so sorry that you are still unhappy.

As soon as you contacted myself regarding your delivery I immediately looked into this and contacted yourself straight away and refunded the postage immediately.

I then sent you three further emails that day to ensure that you received your food and everything was in order and apologised profusely.

We care about our customers and do not like anyone to be unhappy.

Rated 4 out of 5 stars

Great food & the dogs love it

Great food & the dogs love it. Only issue I have is with packaging. The last 2 orders the cardboard box was falling apart. It needs to be packaged better.

March 8, 2022
Clydach Farm logo

Reply from Clydach Farm

Hi Andrea

Many thanks for your review and I am so sorry that the packaging was damaged. I would like to assure you that we listen to all our customers and I am now looking into this for you to ensure that this does not happen again.

Warmest woofs




Clare

Rated 5 out of 5 stars

Love them!

Excellent company providing excellent products. I am delighted to have found Clydach Farm products and my dogs are even more delighted! I'm so pleased that whilst I'm giving them treats they are of the highest quality and so healthy.

February 2, 2022

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