Coast Funding Reviews 191

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication. Many highlight the exceptional customer service, noting that representatives are engaging, clear, empathetic, and patient, taking the time to understand individual business needs and explain processes thoroughly. The service provided is frequently described as efficient, quick, and personalized, with many appreciating the smooth and easy experience. However, some people were dissatisfied with the process, feeling their time was wasted after providing information upfront, especially when specific situations like government shutdowns were not considered. A few other people also felt that despite being told they could be helped, their critical time was mismanaged.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matthew Biggs, the Funding Advisor assigned to our application helped us through the funding process was very professional, prompt, answered any questions we had, explained each individual step. He w... See more

Company replied

Rated 5 out of 5 stars

Caleb was excellent to work with! He offered short term solutions and provided information about longer term solutions as well. He was efficient and truly dedicated to getting me the funding I needed.... See more

Company replied

Rated 5 out of 5 stars

Matthew Biggs when beyond the call of duty working with my very busy schedule and found me the perfect funding for my business. He was engaging, clear, and empathetic. He understood my business well... See more

Company replied

Rated 5 out of 5 stars

Needed Funding for an expansion and Gino DeSimone and Paul Maloof were able to help with fundiing our business. Gino has the most patience than anybody I’ve ever met. Gino.explained everything thoro... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Non-Bank Financial Service

Written by the company

Coast Funding provides working capital solutions and specialty financing to small businesses nationwide. When working with Coast Funding, you can expect a personalized and professional approach with access to the most competitive business funding programs available in the market today. Our goal is to understand what each client is looking to accomplish and deliver a funding program tailored specifically to meet each client’s financing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Professionalism

My rep. Ryan was great! He walked me through the process and explained everything and made sure to be available if I had any issues.

July 18, 2025
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Reply from Coast Funding

Thank you for taking the time to leave a review! We're so glad to hear that Ryan made this a great experience for you. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Beyond the call of duty!

Matthew Biggs when beyond the call of duty working with my very busy schedule and found me the perfect funding for my business. He was engaging, clear, and empathetic. He understood my business well and my situation and was able to truly help, keep me in the loop all along, stayed patient with my schedule, and was available quickly for questions and concerns. I honestly would give the company and Matthew 10 stars if I could! Thank you for the breathing room you have given my business!

July 17, 2025
Unprompted review
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Reply from Coast Funding

Thank you so much for the review, Susan! We're happy to hear that Matthew was able to provide the support and flexibility you needed. We truly appreciate your kind words and are honored to have earned your trust. Wishing you continued growth and success for your business!

Rated 5 out of 5 stars

I wanted some capital because I was in…

I wanted some capital because I was in the process of renovating our office space. Didn’t want to go about doing a traditional loan because the process is lengthy and did not want to get involved with MCAS AT ALL!!!! But I discovered this program. Paul was extremely helpful. The process was very easy. This line of credit was definitely a great way for me to scale the business without using my everyday funds. I’m so grateful that I found them. And the fees and rates were great. I honestly thought it was too good to be true at first. But nope, it was legit. Can’t wait to see how this line of credit really helps to grow my business even more.

June 18, 2025
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Reply from Coast Funding

Thank you so much for the thoughtful review! We’re thrilled to hear that Paul was able to support you through the process and that our funding solution helped you move forward with your office renovation! It’s always our goal to provide fast, transparent, and flexible options that make sense for growing businesses like yours. Excited to see how your new line of credit continues to fuel your success & please don’t hesitate to reach out if we can support you again down the road!

Rated 5 out of 5 stars

5 Star Justin Wells

Absolutely outstanding customer service! From the moment I reached out with my inquiry, Justin Wells was incredibly responsive, friendly, and professional. He went above and beyond to ensure all my questions were answered thoroughly and that I had a seamless experience. His attention to detail and genuine care truly set him apart. I couldn’t be more satisfied and will definitely be recommending Coast Funding services to others. Thank you for such a wonderful experience! And I definitely will be continuing services with Coast funding because of Justin Wells.

May 20, 2025
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Reply from Coast Funding

Wow, thank you so much for the kind words and glowing review, Dwayne! We are thrilled that you had such a great experience with Coast and that Justin was able to assist you with your funding needs. This type of experience is what we strive for with each and every client, so we're happy to hear that you were satisfied with the process. We look forward to helping with your funding strategy again in the future!

Rated 5 out of 5 stars

Caleb was a joy to work with

Caleb was a joy to work with. I felt heard and he helped me get the funding I needed for my business.

March 31, 2025
Unprompted review
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Reply from Coast Funding

Sharon, thanks for taking time out of your day to leave us a review! We appreciate your thoughtful words and we're glad Caleb was able to provide such a helpful experience for you. We look forward to continuing our business relationship with you in the future!

Rated 5 out of 5 stars

I had a great experience borrowing…

I had a great experience borrowing money from this company. From start to finish, the process was smooth and professional. Paul Maloof was always available to answer my questions and went above and beyond to make sure everything was completed properly. His support made a stressful situation much easier. I truly appreciate the excellent service and highly recommend this company to anyone in need of financial assistance.

May 12, 2025
Unprompted review
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Reply from Coast Funding

Thanks for leaving us this review, Patricia! We are glad Paul provided such an excellent experience for you and relieved some stress around your situation. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Justin was great very knowledgeable and patient

Justin was great, very professional and knowledgeable he made the process very easy.

May 5, 2025
Unprompted review
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Reply from Coast Funding

Thank you so much for taking the time to leave us a review! We're glad Justin was able to make the process easy and successful for you. We look forward to assisting you and your business again in the future!

Rated 5 out of 5 stars

10/10 experience

10/10 experience! Ashley Aronson was extremely diligent, completely transparent with my terms, and incredible the entire way through. Super easy process and got funded the very next day. Thank you Coast Funding!!!

May 1, 2025
Unprompted review
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Reply from Coast Funding

Thank you so much for the review! We’re thrilled to hear that Ashley's transparency and diligence made this a 10/10 experience for you. We’re glad we could make the process easy and get you funded quickly. Thanks again for choosing Coast Funding!

Rated 1 out of 5 stars

Warning: 52% APR not 4%. Misleading, high pressure broker.

High pressure broker. Misleading language. They push they are at 4% interest but it's monthly. To be clear the annual percentage rate (APR) is 52%! So 52% of your payment is interest. CA protects consumers and locks rates at 36% however business loans are not regulated like individual. Buyer be careful! No situation is worth 52% ever! I've never seen a rate like that. I didn't think I was looking at an APR when I saw it until I did the math myself. The rep said I couldn't cancel and wanted me to hold payoff for 10 days. That means this broker makes a kickdown from the bank if the loan holds for a period of time. I called the bank directly and they closed the account, refunded all fees, and stopping the draw. The bank was concerned about this broker and what they were doing. They asked for the reps contact info. You can always just go direct to a FDIC insured bank for a business line of credit and avoid the markup.

April 29, 2025
Unprompted review
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Reply from Coast Funding

First and foremost, we are sorry you feel this way and that your transaction escalated to this point. After over three years without a blemish or negative review, what you articulate is certainly not how Coast does business and does not reflect our core values. Following the receipt of your review, we conducted a thorough investigation of all communication related to your transaction to see where things went wrong.

To begin, at no point in your transaction did we communicate that your approval was calculated as a 4% APR. In fact, we made sure to communicate not only the monthly rate, but the total cost associated with the program. Secondly, you were presented with other options that had lower costs and fees associated, however you gravitated to the line of credit program as the best solution for your business. As we reviewed the conversations, it seemed as if you heard what you wanted to hear vs. what reality was given your extensive experience as an underwriter for a bank historically, which you pointed out multiple times throughout the process. Due to your experience, knowledge of the financial markets, and the fact that you worked with another “loan officer” shortly before working with our company, who you disparaged as well, our representative inaccurately assumed that you clearly understood the program. Of course, we could have been more thorough in our process, but the fact that most calls began with “you have 6 minutes” or similar, we wanted to be respectful of your time. We understand that entrepreneurs are busy, thus speed and ease of process are generally features our clients appreciate.

California and many other states require funding companies such as Coast to provide APR and total cost disclosures to clients. Very similar to the Truth In Lending disclosures for consumer credit, Coast Funding provides clear disclosure of APR and/or total cost for all programs it offers. We value transparency and want all clients to fully understand the terms prior to funding their transaction. We also have this procedure in place to safeguard clients in the event they miss something in the presentation of terms initially. In your case, admittedly, you didn’t read this disclosure because you “signed on the side of the road.” It was not until after signing, and your transaction being funded, did you take issue with the terms of the transaction.

To be clear, the total cost of your transaction was not 52% as you outline. The benefit of the line of credit program is the client is in control of cost and the sooner the client pays back, the less cost they incur. While the annualized rate may have been perceived as “higher” on your specific transaction, we tried to educate you on how to use the line responsibly to minimize your cost and have a resource you could leverage in the future.

It should also be noted that the cost of capital and terms associated with each transaction vary dramatically depending on the qualifications of both business and applicant. The line of credit program in particular is more focused on credit than some of the other programs you were offered. Both credit and cash flow were a challenge and thus risk profile associated increased, as did the cost of the program.

In summary, we apologize that you didn’t see value in the programs that we offered. As you continue your search for financing, perhaps you will begin to realize that we weren’t bad people, we aren’t some pushy broker, and we probably would have been the best solution and partner long term, because we actually care and wanted to help.

For any prospective client reading this response, we hope that you can feel the sincerity of our company and see that we were just trying to help. Reputation is everything to us and we hope that you will gravitate to the hundreds of other reviews from clients that see value in our programs and appreciate the Coast relationship.

Rated 5 out of 5 stars

Gino is very knowledgeable and helpful

Gino is very knowledgeable and helpful! The whole process was pretty fast and easy.
Thank you!

April 28, 2025
Unprompted review
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Reply from Coast Funding

Thank you for taking the time to leave a review, George! We're so glad to hear you had a good experience with Gino. Wishing you and your business continued success!

Rated 5 out of 5 stars

Even though I did not accept the offer…

Even though I did not accept the offer that was presented to me, my experience was positive.
My rep Gino was upfront and honest about the difficulty of funding my request and was able to get an approval that I decided to reject.
I hope to partner with them in the future.

April 9, 2025
Unprompted review
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Reply from Coast Funding

Thank you so much for your considerate review! We're glad you had a transparent and positive experience with Gino. We are always here in the future and appreciate the opportunity to serve your business!

Rated 5 out of 5 stars

They took they time to find the best…

They took they time to find the best solution for my business great service and customer service thank you.

April 28, 2025
Unprompted review
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Reply from Coast Funding

Amauris, we're so glad we were able to assist you and your business! We appreciate your thoughtful review and look forward to working with you in the future!

Rated 5 out of 5 stars

Ashley Aronson provided me the best…

Ashley Aronson provided me the best experience with my business loan. Awesome service and communication!!

April 21, 2025
Unprompted review
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Reply from Coast Funding

Thank you for taking the time to leave a review! We're so glad to hear you had a good experience with Ashley. Wishing you and your business continued success!

Rated 5 out of 5 stars

Outstanding service

Their team was very engaged in trying to find a solution that would fit my companies needs. We went through numerous solutions until we found the right fit. I felt that they truly cared about my business needs.

April 16, 2025
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Reply from Coast Funding

Thank you for taking the time to leave a review about your experience with Coast! We look forward to the opportunity to serve you again in the future and wish your business continued success.

Rated 5 out of 5 stars

Honestly they have been great to work…

Honestly they have been great to work with. They really helped my business grow when I needed it the most. They have good communication and always reply immediately. I had a few days where I needed to delay payment and they worked with me. Highly recommend.

March 31, 2025
Unprompted review
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Reply from Coast Funding

Thank you so much for your kind words! We’re thrilled to hear that we could support your business when you needed it most. We truly appreciate your recommendation and look forward to continuing to work together!

Rated 5 out of 5 stars

Coast funding provided quick and…

Coast funding provided quick and reliable funding options for my business. They provided great communication throughout the funding process and assisted me with finding the right solution for my business, I will definitely continue to work with them.

March 28, 2025
Unprompted review
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Reply from Coast Funding

Thanks for taking the time to leave such a thoughtful review, Justin! We’re glad we could assist you and your business. Wishing you continued success!

Rated 5 out of 5 stars

Great to work with

March 27, 2025
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Reply from Coast Funding

Thanks for taking the time to leave us a review, Howard! We appreciate your business and are glad we could assist with your funding needs.

Rated 5 out of 5 stars

The staff was great to work with

The staff was great to work with. everything was done very quickly and professionally.

March 21, 2025
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Reply from Coast Funding

Billy, we truly appreciate you taking the time to share your experience with Coast! It means the world to us. We're grateful for the opportunity to serve you and look forward to working with you again in the future!

Rated 5 out of 5 stars

Highly recommend Katie at Coast Funding

Through a few different situations, Katie at Coast has taken care of me personally. She's taken the time to ensure full transparency. She's been more than responsive throughout all the processes. She's also helped in short notice situations and always came thru. I would highly recommend Coast.

January 15, 2025
Unprompted review
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Reply from Coast Funding

Phillip, Thank you so much for your kind words and for taking the time out of your day to leave such a thoughtful review! Katie is truly a rockstar, and we're so happy to hear she’s been able to provide the transparency, responsiveness, and care you deserve. Thanks again for choosing Coast!

Rated 5 out of 5 stars

Gino was absolutely incredible

January 21, 2025
Unprompted review
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Reply from Coast Funding

Parth, Thank you so much for taking the time to leave a review! We're glad that Gino could assist you and your business. Wishing you continued success!

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