Coastline Academy Reviews 1,041

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,031 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, patience, and ability to build confidence, making the learning process comfortable and effective. Many appreciate the clear instructions and helpful feedback provided, which significantly improved their driving skills and reduced anxiety. The overall service, including the user experience and customer support, is consistently praised for being streamlined and efficient. However, some customers reported issues with certain instructors, describing experiences that included aggressive tones and unsafe driving instructions. A few also mentioned difficulties with the website and a lack of transparency regarding lesson recordings and certificate requests.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers highlight the kindness, patience, and... See more

User experience

Users describe positive interactions with the overall experience. Many customers highlight the patient,... See more

Service

Consumers find service to be positive, with many recommending the driving school for its fantastic experience... See more

Instructions

Customers had positive experiences with instructions. Many reviewers praised instructors for being patient,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers appreciate the support and expertise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Donny D. has been a fabulous driving instructor for my daughter. He has made her feel comfortable and confident from the first lesson on. Highly recommend him to anyone who is feeling overwhelmed when... See more

Company replied

Rated 5 out of 5 stars

As someone that hasn’t been behind the wheel, and had a ton of anxiety, my instructor Lucifer C. was fantastic! He let me know what I was doing well and how to improve in the areas that needed adjusti... See more

Company replied

Rated 5 out of 5 stars

Had an awesome first lesson with Stephen D. today. He pushed me in a good way because he saw that I was capable. I drove on the highway for the first time and reverse parallel parked. Stephen was kind... See more

Company replied

Rated 5 out of 5 stars

My experience with coastline is good especially with the instructor Lilli, she is a great teacher who brings confidence in you and also ease to relax to mind. She keep saying the rules which often peo... See more

Company replied


Company details

  1. Driving School

Written by the company

Coastline Academy is the largest driving school in the country and the 6th fastest-growing education company in America according to Inc.com. Coastline was founded with the mission of eradicating car crashes and has provided top-quality education to over 250,000 driving students across 500+ cities, receiving a 98% 5-star rating. The company combines modern technology with rigorous safety standards to deliver a learning experience that is personalized, safe, and efficient.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My instructor Paul was very kind and…

My instructor Paul was very kind and made me feel very comfortable throughout the exam. I was very anxious and he couldn’t have been more helpful. I highly recommend this place.

April 28, 2026
Unprompted review
Coastline Academy logo

Reply from Coastline Academy

Thanks for recommending us! We're glad Paul made you feel comfortable and helped ease your anxiety during the exam.

Rated 5 out of 5 stars

Great experience

Exceptional customer service, friendly staff, quick scheduling! Gave me the exact help I needed to get my license. Thank you!

April 28, 2026
Unprompted review
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Reply from Coastline Academy

Thank you immensely for choosing Coastline Academy! We're thrilled our staff provided exceptional customer service and quick scheduling for your license needs.

Rated 5 out of 5 stars

Exceptional Driving Instructor – Noel Is the Best!

Noel was an amazing driving instructor. He was patient, professional, and made every lesson feel comfortable and productive. His calm approach, clear guidance, and helpful feedback really helped build confidence and improve safe driving skills. I highly recommend Noel to anyone learning to drive!

April 27, 2026
Unprompted review
Coastline Academy logo

Reply from Coastline Academy

We are thrilled to hear about your excellent experience with Noel! Thank you for highlighting his patience and professionalism.

Rated 5 out of 5 stars

Jonathan B

Jonathan B. is the best!!! He makes driving so fun to learn! and gives the best tips to know the little things about driving!!!

April 27, 2026
Unprompted review
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Reply from Coastline Academy

We are grateful Jonathan B. makes driving fun to learn and shares helpful tips!

Rated 5 out of 5 stars

Patience and a good attitude will take you far.

Deshea H. is awesome. He had such a positive attitude and SO much patience. After one lesson with Deshea, my daughter was driving with her dad and said, "Deshea was so nice to me...why can't Dad be more like that?" LOL

Aside from Deshea, a contact from Coastline helped me immensely because we had some issues with my daughter's permit and they handled the situation with me with such care. Thank you!

April 18, 2026
Unprompted review
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Reply from Coastline Academy

We are overjoyed to hear about Deshea's patience and positive attitude! Thank you for recognizing our team's care with your daughter's permit situation.

Rated 5 out of 5 stars

Dina J

Dina J. Gave me a great lesson. Very patient and calm attitude all throughout the lesson. Gave great instruction and insight that’s easy to understand. Overall a great experience

April 27, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for taking the time to share your experience with Dina J. We're delighted her patient instruction made learning easy.

Rated 5 out of 5 stars

GARY IS THE BEST

GARY IS THE BEST! I have nothing but confidence that I will pass my test the first time with his teaching skills!

April 24, 2026
Unprompted review
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Reply from Coastline Academy

Thank you immensely for praising Gary's teaching skills! We're confident you'll succeed on your first attempt.

Rated 5 out of 5 stars

Candice was AMAZING

Candice was AMAZING
i was tired and dreaded a 2 hour class, but it whizzed by and I learnt so much .
Thank you Candice I am booking you again !

April 27, 2026
Unprompted review
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Reply from Coastline Academy

We are thrilled to hear Candice was AMAZING! Delighted your class experience exceeded expectations and you learned so much.

Rated 5 out of 5 stars

Process was good and smooth

Process was good and smooth !
Coach Mr K was a good driver teacher !
Very helpful in getting my Driver license for the first time !

April 27, 2026
Unprompted review
Coastline Academy logo

Reply from Coastline Academy

We are thrilled to hear the process was smooth! Thank you for recognizing Coach Mr K's helpful teaching.

Rated 5 out of 5 stars

Patrick was amazing and patient

Patrick was amazing and patient, pointed out things I need to work on but also told me how well I am doing.

April 26, 2026
Unprompted review
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Reply from Coastline Academy

We are thrilled to hear Patrick was amazing and patient with your progress and feedback!

Rated 5 out of 5 stars

eduardo was very helpful with showing…

eduardo was very helpful with showing me how to drive and making sure i understood everything
i didn’t have any issues with him also very friendly.

April 25, 2026
Unprompted review
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Reply from Coastline Academy

We are happy to hear Eduardo was helpful with your driving lessons and made everything clear. Thank you for the kind words!

Rated 5 out of 5 stars

Recommended!

Very well-paced. My instructor, Tristian T. was very patient with me being nervous at first! Overall very nice experience, would recommend this company and instructor to anyone looking to learn how to pass a test AND be a safe driver!

April 26, 2026
Unprompted review
Coastline Academy logo

Reply from Coastline Academy

Thank you for sharing your experience! We're thrilled Tristian T. provided patient instruction and helped you become a safe driver.

Rated 5 out of 5 stars

My instructor was really nice and gave…

My instructor was really nice and gave me all the tips and information i needed to fix what I was doing wrong.

April 25, 2026
Unprompted review
Coastline Academy logo

Reply from Coastline Academy

Thank you for your review! We're thrilled our instructor provided helpful tips and guidance to improve your skills.

Rated 5 out of 5 stars

Great

Richard was very focused, and helped me improve in the exact areas i needed and more. He was attentive and very helpful as well.

April 25, 2026
Unprompted review
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Reply from Coastline Academy

Thanks Jacob! Thrilled Richard's focused approach helped you improve in the areas you needed. We appreciate your feedback.

Rated 5 out of 5 stars

Very Educational

I had a very good, responsive, and honest instructor. Kudos to Instructor Michael!

April 25, 2026
Unprompted review
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Reply from Coastline Academy

Thank you for sharing your experience! We’re glad to hear you had a positive lesson and that Michael was responsive and honest

Rated 5 out of 5 stars

Great service

Great service. Love it.

August 15, 2025
Coastline Academy logo

Reply from Coastline Academy

We are delighted to hear you love our great service. Your support means everything to us.

Rated 5 out of 5 stars

My son felt more confident after his…

My son felt more confident after his lesson. He stated that Mark told him what he was doing well.

April 24, 2026
Unprompted review
Coastline Academy logo

Reply from Coastline Academy

We are delighted to hear your son gained confidence! Mark's positive reinforcement clearly made a meaningful impact.

Rated 5 out of 5 stars

Mark was super sweet and helpful!

Mark was super sweet and helpful!

April 24, 2026
Unprompted review
Coastline Academy logo

Reply from Coastline Academy

We are utterly delighted to hear Mark was super sweet and helpful! Thank you for sharing your positive experience with us.

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