Coast To Castle Property Services Reviews 10

TrustScore 3.5 out of 5

3.6

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Company details

  1. Real Estate Agency
  2. Mortgage Broker
  3. Real Estate Agents

Information provided by various external sources

A new and improved way of doing Estate Agency on the Isle of Wight. Cheaper fees but still the high quality service of a high street agent.


Contact info

3.6

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exemplary, professional and friendly service

I really can’t rate Coast to Castle highly enough.
The house sale was probate, for my late Dad, so a fairly emotional time.
Laura was extremely professional and very friendly from the first time we met right through to completion. We put the house on the market at a fairly unpopular time in October, and accepted an offer within a month, which was down to Laura’s excellent marketing and securing a lot of viewings. Laura was so informative and on top of all developments. She had a difficult job managing the buyer’s solicitors, who proved to be pretty appalling, fortunately our solicitors were great. Laura was available at all times and even answered calls and emails out of hours. She really went above and beyond. The service we received was exemplary and I would highly recommend Coast to Castle’s services to anyone.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

We were greatly disappointed as a…

We were greatly disappointed as a potential buyer dealing with this estate agent. We had travelled some 60 miles and taken a ferry to the Isle of Wight to view a property in Newport. We had booked an appointment for 2pm. We arrived at 2:10pm. Without any courtesy call or email to chase on our whereabouts (we were delayed by the ferry - and the agent Laura knew we were on the mainland) I had to call her five times at which point she told me she left the property as she had another appointment.

She was rude, offered no alternative appointment and appeared just not to care. Clearly had a higher commission viewing elsewhere.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Sevice

Laura and David totally deserve a 5 star rating for their buisness. Laura went above and beyond to make sure that the sale was as smooth as possible. She was reassuring, genuine and always there at the end of the phone 24/7.
We would highly recommend their service and will definitely be using them again in the future.
Thank you Coast To Castle.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

House Sale in East Cowes, IOW

We recently sold our house in East Cowes, using Coast to Castle as our estate agents.

Laura impressed us from the start with her down to earth professionalism and friendly manner. We knew we were in safe hands for our property sale.

Plus, Coast to Castle fees are highly competitive which was an added bonus!

Laura kept us fully-informed throughout the whole process and was easy to reach by phone or email if we had any queries. Even after the sale, she went above and beyond to help us out - very much appreciated.

Coast to Castle's 5* rating is totally deserved and we have no hesitation in recommending them.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant support

Coast to Castle were the agents for the couple we were buying from. They were really helpful, friendly knowledgeable and provided great communication which kept the chain moving.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service from Coast to Castle

Amazing service from Coast to Castle, Laura and Dave were fantastic from start to finish throughout our process.Laura provided really honest and valuable support throughout. Communication was excellent at all times, Laura went above and beyond to keep in touch, help us keep things moving along in the chain, offering reassurance and time through any difficult moments. It is clear how incredibly hard they work to help and support all their clients. We really did appreciate the professional but personal and friendly service. We would highly recommend to anyone and feel so pleased we chose them to sell our house. We wish them all the best and continued success with future business, we are very lucky to have such a quality and good value local service for our Island.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Coast to Castle are fantastic

Coast to Castle are fantastic. I was in a chain of 9 which was an absolute nightmare but Laura was absolutely brilliant, she chased up things almost every day and helped me so much. I was able to contact her whenever I wanted even if it was quite late at night and she was always ready to help. Laura and David are a lovely couple and I would not hesitate in recommending them to anybody, they are brilliant Estate Agents.

May 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent professional agent

Laura and Dave were fantastic and very professional.
From the start of the process showing the property they were very knowledgeable and truthful about it where other agents had not a clue on what they were selling.
Always quick to respond to any query and calmly assisted through a complex conveyancing process working hard with the vendor and chasing solicitors through exchange and completion.
Could not want for a better agent.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and good…

Excellent customer service and good value for money. David and Laura both seem to genuinely care about giving a great service. Emails always replied with fully in depth answers and always very promptly. Very happy with my experience with them and highly recommend.

April 24, 2020
Unprompted review

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