Cobalt Corporate Travel Reviews 

229
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers highlight that the status match process is fast, completely seamless, and works exactly as promised. People note that communication is immediate, and the support team provides genuine care and helpful guidance throughout the entire process. Some people also felt that the company is extremely reliable, leading many returning customers to use their services repeatedly without any hesitation. Reviewers consistently mention that working with the team results in a completely stress-free journey from start to finish. Consumers genuinely appreciate the prompt responses and professional handling of every single request.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional support and... See more

Customer service

Users describe positive interactions with customer service, highlighting fast and accessible communication.... See more

User experience

Reviewers highlight positive aspects of user experience with a smooth setup process. Consumers report that... See more

Staff

Consumers find staff to be exceptionally helpful, communicative, and attentive to their needs. Reviewers... See more

Response time

Reviewers mention positive feedback about response time, highlighting very quick communication and support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would highly recommend. Communication was immediate and consistent until my status was updated. I appreciate how Cobalt stayed in touch and let me know every step of the process of what is expected... See more

Company replied

Rated 5 out of 5 stars

Its the real deal. First you get personalised human interaction, by phone or email. Really important for trust in this day of automated emails and AI generated responses. Real empathy and human conne... See more

Company replied

Rated 5 out of 5 stars

Everything worked exactly as promised. My Miles & More status was matched to Senator status with Lufthansa. Going from zero to Senator — really amazing. It truly works, and I can definitely recommend... See more

Company replied

Rated 5 out of 5 stars

Cobalt Corporate Travel is helpful and a legitimate site. There assistance with getting my Premier 1K status for United was an easy process. Just be patient and make sure to be open with your communic... See more

Company replied


Company details

  1. Travel Aggregator

Written by the company

Buy travel status upgrades to hotel, airline, and car rental brands from Cobalt Corporate Travel. We work with distributors of corporate travel benefits to make direct status upgrades available to savvy travelers like you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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4.9

All reviews

(229)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication throughout my…

Excellent communication throughout my experience! I had multiple questions about my purchase and the Cobalt team was excellent at getting back + very thorough.

July 18, 2023
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

Thank you for your feedback!

Rated 5 out of 5 stars

Top-notch customer service

These guys are top-notch. They went above and beyond to earn my business. Outstanding customer service. I was getting a Hyatt Explorist status through them which took less than 24 hours to reflect in my account. You can always match the Expolrist status to MGM Rewards Gold that waives hotel resort fees and gets you free room upgrades in Vegas. Special thanks to Eric 👍🏻

June 27, 2023
Unprompted review
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

Thank you for your kind and detailed feedback, Mikhail!

Rated 5 out of 5 stars

Great Service - Fast Transaction!

WOW! I didn't expect the service to come thru as fast as they did, but they were as advertised. Just a couple of days after my info was submitted, I received notification of my upgraded status. I WILL be back if I need their service again!

June 26, 2023
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

Thank you, Brian!

Rated 5 out of 5 stars

Very fast service

Very fast service. My status was upgraded and posted in less than 24hours.

June 26, 2023
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

Thanks for your feedback, JC!

Rated 4 out of 5 stars

Took a bit longer than expected

My upgrade took a few days longer than advertised to show up. Everything was fine other than that.

June 21, 2023
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

Laurie, we're sorry your status upgrade took longer to process than you expected. A propagation delay in our partner's systems caused the longer-than-usual wait. We keep customers notified if this happens. We appreciate your feedback and hope you'll return for another status upgrade processed quicker!

Rated 5 out of 5 stars

Had a great experience!

Had a great experience with Cobalt, quick service and thorough communication.

June 26, 2023
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

Thank you for your feedback!

Rated 5 out of 5 stars

Great experience

Great experience. My Platinum upgrade was completed on time with no issues. Wouldn’t hesitate to use Cobalt again!

June 13, 2023
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

Thank you for your feedback, Joseph!

Rated 5 out of 5 stars

Super fast service

Super fast service - said it would take 3 to 5 business days, was completed in less than 1.

June 13, 2023
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

Thank you for your feedback!

Rated 5 out of 5 stars

If you want an upgrade, this is the place!

Completely legitimate, immediate responses to questions, very fast processing, wonderful customer service. I really didn't know what to expect but it all turned out perfect. I'm very happy.

June 8, 2023
Cobalt Corporate Travel logo

Reply from Cobalt Corporate Travel

We appreciate your feedback!

Show reviews in all languages. (229 reviews)

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