Cocktails At Home UK Reviews 168

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had some of the “Cocktails at home “ products at the Minety Music Festival . They were lovely . My wife especially liked the Expresso Martini! So, for our family weekend away, for our 70th birthd... See more

Company replied

Rated 5 out of 5 stars

Hosted a zoom party online with friends recently and wanted to get some different drinks for everyone to have together. Stumbled upon ‘cocktails at home uk’ and was able to get everyone’s favourite co... See more

Rated 5 out of 5 stars

We ordered from cocktails at home not knowing what to expect. First of all the delivery was super quick, they arrived at home within two days of ordering. The drinks were in good packaging and had bee... See more

Company replied

Rated 5 out of 5 stars

I haven't drank cocktails for years because I have an allergy to something in them and get breathing problems. I bought these for my daughter as a present, and tried one, Not a problem at all! They... See more

Company replied

Company details

  1. Alcohol Manufacturer

Written by the company

🍹 UK’s LARGEST RANGE of cocktails & mocktails 🍋 Premium spirits. Real fruits. Hand mixed 🌱 100% Vegan & Allergen free 🌳 Carbon Neutral 🚚 Next day UK


Contact info

4.8

Excellent

TrustScore 5 out of 5

168 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Amazing as always.best cocktails on the…

Amazing as always.best cocktails on the market and so much choice

June 24, 2023
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Reply from Cocktails At Home UK

Hey Leona,
Thanks so much for the review! We're glad to hear you love our range and hear you speak so highly of the quality. We wanted to make sure we had something for everybody with a taste just like you'd experience in a top bar so it means a lot to be recognised for that 🍹
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Fantastic tasting cocktails and really

Fantastic tasting cocktails and really
quick delivery. Great range to choose from, and really impressed with the garnishes and packaging. Second time of ordering, and 100% recommend them. Nothing like the cocktails you buy in a supermarket!

June 15, 2023
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Reply from Cocktails At Home UK

Hey Amber,
Thanks so much for your kind words! Your continued custom means a lot to us and it's great to hear you speaking so highly of our products and service 😁
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Fantastic service

Fantastic service, same day delivery as they were passing on the way. Ordered 6 bottles for sons 18th party at home. Everyone loved them, fantastic quality. The garnishes and straws are a nice touch. Will definitely be ordering again.

May 5, 2023
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Reply from Cocktails At Home UK

Hey,
Thanks so much for the review! We're glad everyone loved the cocktails and hope your son had a great 18th birthday 🥳
Cheers,
Cocktails At Home UK

Rated 4 out of 5 stars

Great drinks

Great drinks, great choice.
Found the sweetness not really our cup of tea, may prefer a Sugar option.

Drinks were more like a three serving, as quite strong unless lots of soft drink added.

Will but again, once finished these. Thanks Dave

April 29, 2023
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Reply from Cocktails At Home UK

Hey Dave,

Thanks so much for the review! We're glad to hear you enjoyed our cocktails and look forward to seeing you order again 😁

We're sorry you weren't a fan of the sweeteners. We chose to use natural sweeteners instead of sugar where possible in our drinks so those needing to watch their sugar intake (such as diabetics) can still enjoy our cocktails. We have found however a small handful of people are hypersensitive to these sweeteners so appreciate your feedback and will consider this when reviewing our recipes in the future.

Oh, and if you didn't already don't forget to shake the cocktails with lots of ice! This helps to chill, aerate and dilute the cocktails which makes them taste their best. If you found them too strong on the alcohol this will probably help 😊

Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Love these cocktails!

March 16, 2023
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Reply from Cocktails At Home UK

Hey Kate,
Thanks for the review! We're so happy to hear you love our cocktails so much and thank you for the continued support😁
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Taste as they should and the alcohol free taste like the real thing

These are really tasty and both members of the family who currently react badly to alcohol can safely enjoy these -I will be a return customer 👍

February 16, 2023
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Reply from Cocktails At Home UK

Hey Sheila,
That's so great to hear! Our mission is to 'provide proper cocktails to everyone, everywhere' and this is why we included 9 virgin cocktails in our range. We look forward to seeing your next order 🍹
Cheers,
Cocktails At Home UK

Rated 3 out of 5 stars
Cocktails At Home UK logo

Reply from Cocktails At Home UK

Hi Susan,

Thank you for the order and taking the time to feedback. It's great to hear you enjoyed the taste of our cocktails.

I'm sorry you found our Pornstar Martini and Espresso Martini serving size of 125ml to be too small. All of our cocktails have at least a double shot of alcohol and when shaken with ice fill a martini style glass - just like in a premium bar. We appreciate that some cocktail companies offer larger 200ml servings but these are not authentic and are a much lower ABV. With the smaller serving size you get the full amount of alcohol (the costly part) in a short-style cocktail that's perfect for sipping slowly with a full and intense flavour, rather than a low strength drink filled with juice and water.

I hope that helps explain the reason for our serving sizes and thank you again for your order. We look forward to hopefully sending you some more cocktails again in the future.

Kind regards,
George Greenhalgh,
Managing Director.

Rated 5 out of 5 stars

Great product and service

Delivery has a one hour slot which is adhered to. Cocktails are great and better than some I have had in commercial settings so good value.

February 1, 2023
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Reply from Cocktails At Home UK

Hey,
Thank you for rating our cocktails so highly! It's great to hear our courier partner, DPD keeping up the good service too.
Cheers 🍹
Cocktails At Home UK

Rated 5 out of 5 stars

From placing the order to receiving the…

From placing the order to receiving the order the next day was a fantastic service. The cocktails themselves are outstanding and were well received by all of the party guests on New Years Eve. Highly recommend and will be ordering again soon.

December 31, 2022
Unprompted review
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Reply from Cocktails At Home UK

Hey Lee,
Thanks for the review and your kind comments! It's great to hear how much everyone enjoyed the cocktails and we look forward to your next order 🍹
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Wow.. Fabulous

Wow.. had our party last night and everyone was talking about your cocktails and how fantastic they were.. great product.. well packaged and even have some left over for Christmas

December 18, 2022
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Reply from Cocktails At Home UK

Hi Ged,
Thanks so much for the review! It really does mean a lot to us and we're really happy to hear how much everyone enjoyed them 😁
Cheers,
Cocktails At Home UK

Rated 1 out of 5 stars

Delivery arrived late

Paid for next day delivery, parcel didn't arrive on time. Customer services refused to refund delivery fee.

December 19, 2022
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Reply from Cocktails At Home UK

Hi Stewart,

Thanks again for your order and please accept my apologies again for the delay.

As we explained in our conversation you paid for our standard delivery service which is usually next-day. On this occasion it took three days. However you will have seen before you ordered (at the top of every page on our website) a notice explaining parcels will take longer than usual due to the Christmas demand in DPD's courier network. This is completely out of our control unfortunately, and thousands of other small businesses relying on couriers to fulfil their deliveries will have been in the same position.

I also would like to point out that on the day of your order DPD did not show up to collect our parcels. We knew about the delays and wanted to make sure the parcels had the best chance of being delivered in time for Christmas and we actually drove all the way to the DPD depot in Middleton and dropped the parcels off ourselves.

Again, I truly am sorry for the delay but as we explained at the time it was purely down to DPD, not us. And not to excuse DPD's poor service, but many parcels at the time were taking a lot longer than three days to arrive. I believe we were polite and informative with our explanation to you and as explained above we went above and beyond to get your parcel delivered as soon as possible. I was very disappointed to see you leave a 1-star review moments after our reply; before you even had chance to try the cocktails. It's not representative of our efforts, and really does hurt small businesses like ours.

Despite this I hope you had a great Christmas and I hope our cocktails were well received by all.

Kind regards,
George Greenhalgh
Managing Director

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Items well packaged. Will def use again!

November 25, 2022
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Reply from Cocktails At Home UK

Hey Karen,
Thank you so much for the kind review. We look forward to your next order and hope you enjoy your cocktails!
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Amazing service

Amazing service, fast delivery.

November 17, 2022
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Reply from Cocktails At Home UK

Hey Laura,
Thanks so much for the review. We hope you enjoy the cocktails just as much as the service🍹
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

Rated 5 out of 5 stars
Cocktails At Home UK logo

Reply from Cocktails At Home UK

Hey Eileen,
Thank you very much for your order and the review. We hope you enjoy your cocktails as much as our service 🍹😁
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

Rated 5 out of 5 stars

Yummy

Fantastic drinks met these lads at rawenstall foodie friday sampled their cocktails then so decided to buy on line. Very easy and came really quickly. Lovely fruity alcoholic drinks.

November 1, 2022
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Reply from Cocktails At Home UK

Hey,
Thank you so much for the order and your kind words. We hope you enjoy your cocktails and hopefully see you again this Friday!
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

Rated 5 out of 5 stars

Best cocktails

Would highly recommend 😃

November 1, 2022
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Reply from Cocktails At Home UK

Hey,
Thank you for the kind words 😁 There's no better compliment than being recommended and we're very happy to hear you love our cocktails so much.
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

Rated 3 out of 5 stars

Disappointed ordered 6 gifts as xmas presents

I ordered 6 gifts as xmas presents, they all came boxed together so now i have to seperate them into 6 gifts which looks cheap and uninspiring - could have been packaged much nicer.

November 17, 2022
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Reply from Cocktails At Home UK

Hi Karen,

Thank you for the review. I'm sorry to hear you were disappointed with the packaging of the 6 different bottles of cocktail you ordered.

We use super strong, 100% recyclable cardboard packaging to ship all of our cocktails in a single parcel to ensure they arrive in the same perfect condition they left us, all with minimal impact on the environment.

Each bottle is sold as pictured - an individual bottle, just as you would pick up off of a supermarket shelf. It's not possible to gift box each individual bottle without charging an excessive premium, and we don't advertise this anywhere either. A lot of orders are not gifts too and automatically gift boxing each individual bottle would cause a lot of waste. Even if we offered this option, we were not left any notes from you saying these were gifts.

We do however sell gift boxes which you can find on our website. These are luxury, branded magnetic closure boxes filled with wood wool and can be filled with a combination of cocktails and accessories. These are sold as an optional extra. If you'd like to purchase some then please get in contact with me directly at georgegreenhalgh@cocktailsathomeuk.com and I'd be happy to arrange the sale.

Alternatively, If you are still not happy with your order let me know and I can arrange a return and full refund.

Thank you again for your feedback and I hope I've helped clarify our offering.

Kind regards,
George Greenhalgh
Managing Director

Rated 5 out of 5 stars

Excellent customer service

Not tasted pina colada yet as Xmas gift for daughter but experience so far has been very good, replied quickly to my email enquiry, response helpful, delivery of product prompt and packaged well. Excellent customer service, can't wait for cocktail on Xmas day.

November 12, 2022
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Reply from Cocktails At Home UK

Hey Tracy,
Thanks for the review! We're so glad to hear the experience has been great so far and I'm sure your daughter will love the Pina Colada!
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

Rated 5 out of 5 stars

good quality good tase.

October 21, 2022
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Reply from Cocktails At Home UK

Hey Ramesh,
Thank you so much for the review! We're super happy to hear you were impressed with the quality and taste of our cocktails 🍹.
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

The best pre-mixed cocktails around

The best pre-mixed cocktails around!

The cocktails arrived next day and packaged really nice. All tasted amazing and good amount of alcohol too. Will definitely be buying again!

August 15, 2022
Unprompted review
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Reply from Cocktails At Home UK

Hey Georgia,
Thank you for the review! It's great to hear how much you loved our cocktails and we can't wait for your next order 🍹
Cheers,
Cocktails At Home UK

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