Waiting for more than two months for the product to arrive. They finally cancelled the order. And now they are not responding when Im asking for my money back.
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See what reviewers are saying
i was delighted to receive my order of baby blanket only to find only one of the two blankets I had ordered arrived. After making contact by email my plight was rectified as quickly as Christmas pos... See more
Such good quality items, the safari playmat is gorgeous and so soft, my two girls use it everyday! Great quality babygrows, comparable quality to MORI and a third of the price! Quick delivery would hi... See more
Very swift delivery and beautifully packaged. Loved the choice, some unique items not found on the high street, which my niece loved for her baby. Would definitely order from this company again.
Company details
Written by the company
Cocoon Baby is a leading sustainable babywear brand, blending eco-friendly luxury with modern designs. Prioritizing ethical production, we partner with OEKO-TEX and GOTS-certified producers and ensure 100% recyclable packaging. Our UK team's unique insights drive our allergen-free offerings. Beyond clothing, our commitment to a greener future shines through our support for environmental charities. Shop with Cocoon Baby and contribute to a brighter tomorrow.
Contact info
Wings House, SL9 7JF, Gerrards Cross, United Kingdom
- 03301 338651
- shop@cocoonbaby.co.uk
- cocoonbaby.co.uk
Hasn’t replied to negative reviews
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I ordered some lovely baby clothes that…
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Beautiful products and great quality! I really enjoyed dressing my son in these clothes. The material was really soft and very comfortable for him.
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Really lovely baby clothes that arrived promptly with lovely packaging.
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